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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
4-star eco-certified hotel near Bullring & Grand Central

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Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Suite, 1 Bedroom
Property amenity
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • The Mailbox
    ‪9 min walk‬
  • Utilita Arena Birmingham
    ‪10 min walk‬
  • Bullring & Grand Central
    ‪12 min walk‬
  • Birmingham (BHX)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Standalone Shower)

Standard Room, 1 Double Bed (Standalone Shower)

Standard Room, 1 Double Bed (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Walk in Shower)

Standard Room, 1 Double Bed (Walk in Shower)

Standard Room, 1 Double Bed (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Leonardo Royal Hotel Birmingham

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (2623)
The price is CA $118
per night
CA $142 total
includes taxes & fees
23 Mar - 24 Mar
Leonardo Royal Hotel Birmingham

About the area

Birmingham

Central Birmingham getaway .Within a 10-minute walk of this Birmingham City Centre hotel, you'll find The Mailbox and Utilita Arena Birmingham. Also, Bullring & Grand Central is within half a mile (1 km) and Villa Park is within 3 miles (5 km).

What's nearby

  • The Mailbox - 9 min walk - 0.8 km
  • Utilita Arena Birmingham - 10 min walk - 0.8 km
  • International Convention Centre - 10 min walk - 0.9 km
  • Bullring & Grand Central - 12 min walk - 1.0 km
  • Broad Street - 14 min walk - 1.2 km

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬5 min walk
  • ‪Côte - ‬7 min walk
  • ‪Albert's Schloss - ‬5 min walk
  • ‪Elio Cafe - ‬6 min walk
  • ‪Library Cafe - ‬4 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

4-star eco-certified hotel near Bullring & Grand Central
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-certified Crowne Plaza Birmingham City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 7438 sq ft of conference space
  • 691 sq m of conference space
  • Built in 1974
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 21.00 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16.95 for adults and GBP 16.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 21.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1021 reviews
Rating 8 - Good. 256 out of 1021 reviews
Rating 6 - Okay. 79 out of 1021 reviews
Rating 4 - Poor. 46 out of 1021 reviews
Rating 2 - Terrible. 37 out of 1021 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

zareen lodhi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom and sink kept clogging every day
Stayed 3 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Isabella

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
5 stars
Great stay - such a convenient location with really helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a regular Birmingham visit, we wanted try somewhere different, we were pleasantly surprised by the Crowne Plaza, the rooms have been recently upgraded and have all you need and more, we loved the design and comfort. We added access to the lounge and enjoyed the great hospitality, Emmanualle was a top host and kept the drinks flowing whilst the weather outside was wild, overall a great base to get to Brindley Place, The City Centre and Mailbox, will definitely be back again.
Stayed 2 nights in Dec 2024

6/10 Okay

Vicki

Travelled with group
Liked: Cleanliness, staff & service
Our room was lovely but it had an interconnecting door which wasn’t sound proof so we heard the neighbouring room through the doors.
Stayed 1 night in Dec 2024

8/10 Good

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Unfortunately there was a problem with the lifts being refurbished which meant only one of three lifts were working and the one that was working was not working correctly so many people were using the stairs which is fine but if any of those suffered health problems like my partner who has asthma and chest problems it was really not great so very diythat the hotel chose to refurb these lifts during one of the busiest times of the year
Stayed 1 night in Dec 2024

6/10 Okay

Barry

Travelled with partner
Liked: Amenities
Good for centrw amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Lovely hotel close to lots of restaurants and the Utilita Arena. Good access to car parking Efficient, helpful staff. Comfortable rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Marina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza Birmingham City centre
This was my second stay here, previously was 3 years ago. Check in was great, room was ready early so we could leave our luggage and head off shopping. Room was lovely, spotless. Star of the show was the beds! Linen was to die for. The comfiest quilts and pillows we have ever experienced! The bar said ‘happy hour’ which caused a bit of confusion as all the guests thought that meant 2 for 1 but it was actually 20% off a drink, but even so the bar area was lovely. We were greeted as we arrived for breakfast by the most amazing lovely member of staff. She was so friendly and happy and chatty. She really engaged with every guest who arrived which was lovely to see. Breakfast had everything you could wish for continental, fruit, cereal, juices, and a fantastic hot selection, ours was delicious. I would highly recommend the Crowne Plaza Birmingham City Centre.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not the easiest to get to on foot from New Street station. But once you’re there it’s top notch. Great service from reception to bar staff. Also great room service … speedy and the food was good. Spacious rooms … loved the mini sofa!
Stayed 1 night in Dec 2024

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Nov 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Cesar David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice sized room, close to city centre. Breakfast was excellent with good variety of food on offer.
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel big rooms and awesome breakfast
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Disliked: Room comfort
No other complaint, only the bed was very hard and I didn’t sleep much. There was also quite a bit of noise on and off
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay in Birmingham. Great hotel. Good location.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 2 nights in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel next to town
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, customer service was excellent. Breakfast was really tasty, would definitely recommend this hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good at Crown Plaza
Check in good. Car park perfect. No heating in room but Danny sorted it out with two heaters.
Stayed 1 night in Nov 2024