Crowne Plaza Birmingham NEC, an IHG Hotel

4.0 star property
4-star eco-certified hotel near Resorts World Birmingham

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Birmingham NEC, an IHG Hotel

Exterior
Lobby
Exterior
Bar (on property)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS
  • Resorts World Birmingham
    ‪4 min walk‬
  • Santai Spa
    ‪7 min walk‬
  • Resorts World Arena
    ‪7 min walk‬
  • Birmingham (BHX)
    ‪6 min drive‬

Room options

Standard Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed (1 Super King)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Birmingham

Marston Green stay.You'll be steps from Resorts World Birmingham and within a 10-minute walk of The Bear Grylls Adventure with a stay at this Marston Green hotel. Also, National Exhibition Centre is within half a mile (1 km) and National Motorcycle Museum is within 2 miles (3 km).

What's nearby

  • Resorts World Birmingham - 4 min walk
  • Resorts World Arena - 7 min walk
  • The Bear Grylls Adventure - 9 min walk
  • National Exhibition Centre - 10 min walk
  • National Motorcycle Museum - 1 min drive

Getting around

  • Air Rail Link Tram Stop - 4 min drive
  • Solihull Hampton-in-Arden Station - 5 min drive
  • Birmingham Airport (BHX) - 8 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬16 min walk
  • ‪Food & Bar Hall 3 NEC - ‬14 min walk
  • ‪PizzaExpress - ‬7 min walk
  • ‪Gild Lobby Bar & Lounge - ‬12 min walk

About this property

Crowne Plaza Birmingham NEC, an IHG Hotel

4-star eco-certified hotel near Resorts World Birmingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and barbecue grills are also featured at the eco-certified Crowne Plaza Birmingham NEC, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 1 building
  • 242 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham NEC, an IHG Hotel offers 242 accommodations with video-game consoles and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Polish, Romanian, Spanish, Urdu

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • English breakfast available for a fee weekdays 6:00 AM–10:00 AM: GBP 18.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Crowne Plaza NEC
Birmingham NEC Crowne Plaza
Crowne Plaza Birmingham NEC
Crowne Plaza NEC
Crowne Plaza NEC Birmingham
Crowne Plaza NEC Hotel
Crowne Plaza NEC Hotel Birmingham
NEC Birmingham Crowne Plaza
NEC Crowne Plaza
NEC Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC Hotel
Birmingham Crowne Plaza
Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC an IHG Hotel
Crowne Plaza Birmingham NEC, an IHG Hotel Hotel
Crowne Plaza Birmingham NEC, an IHG Hotel Birmingham
Crowne Plaza Birmingham NEC, an IHG Hotel Hotel Birmingham

Crowne Plaza Birmingham NEC, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1000 reviews" "
Rating 8 - Good. 311 out of 1000 reviews" "
Rating 6 - Okay. 101 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Parminder

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Oct 2024

10/10 Excellent

Denzil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Shaista

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was not good We were given a room with two single beds and only found out when we went to room. Requested a standard room as that’s what we had booked and told they was none. Then after making a fuss the guy found a room. Guy at reception didn’t seem bothered with what he is doing :
Stayed 1 night in Oct 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

It was a very nice overnight stay , thank you
Stayed 1 night in Oct 2024

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Car park security terrible
Stay was great, Parked my car right out side the front of the hotel, i could see it from the check in desk. When i came down in the morning someone had stolen my tow bar! security not so good. Asked for the CCTV and was told only released to the police, no point calling the police as they only work for money these days. So my one night cost me an extra £250.00
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay
Excellent hotel we would recommend it to anyone highly recommend. But the complimentary room coffee tastes not good you need to look at a better coffee.
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Good location Friendly and helpful staff
Stayed 2 nights in Aug 2024

8/10 Good

Chandni

Stayed 1 night in Sep 2024

2/10 Terrible

Olaleke

Business traveller
Absolutely no sympathy for cancelling without charge on over £400 a night booking, with 48 hours notice for a sudden illness, despite several appeals
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel within walking distance of the NEC. Lots of restaurants nearby and lovely view of the lake. Also nice bar area.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, however our key cards kept getting deactivated by NEC metal detectors, and we had to keep going down to reception to reactivate them. It would be useful for the entrances to have signs notifying guests that if they have visited the NEC they should get their cards reset at reception before trekking to their rooms.
Stayed 2 nights in Sep 2024

2/10 Terrible

Simon G

Stayed 3 nights in Aug 2024

8/10 Good

PAUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

carl

Business traveller
Liked: Cleanliness, staff & service, room comfort
Work trip
Nice hotel close to Nec
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay will definitely recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Kerrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early for an event nearby. I went into the hotel to let them know I was in the carpark and was given the room key, this was at 11.30 AM check in was not until 3. Bonus.
Stayed 1 night in Aug 2024

8/10 Good

Mikaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

jordan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Average rooms, great location for the NEC
Entrance to the hotel looked really clean and 5*. Room was a little dated, the bed was too hard (personal preference) and the walls thin. The staff were very friendly on check in and out.
Stayed 2 nights in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anil, Wellington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with 5 star amenities. Staff were super hospitable particularly Matthew at the front desk who went out of his way to help us. A great experience in all !
Stayed 1 night in Aug 2024

10/10 Excellent

suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and very helpful staff. Quick taxi ride to airport
Stayed 1 night in Aug 2024