DoubleTree by Hilton Coventry Building Society Arena

4.0 star property
4-star hotel with a casino, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Coventry Building Society Arena

Bar (on property)
Exterior
Deluxe Room, 2 Queen Beds
In-room safe, desk, free cribs/infant beds, free WiFi
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Pheonix Way, Coventry, England, CV6 6GE
  • Coventry Building Society Arena
    1 min walk
  • Coventry University
    6 min drive
  • Coventry Transport Museum
    7 min drive
  • Coventry (CVT)
    19 min drive

Room options

Room, 1 Queen Bed (Pitch View)

  • Sleeps 2
  • 1 Queen Bed

Suite (Platinum)

  • Sleeps 2
  • 1 King Bed

Twin Room, View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed (Pitch View)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite (Water)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Coventry

Convention convenience.A stay at this hotel places you within half a mile (1 km) of Coventry Building Society Arena and 3 miles (5 km) of Wheatsheaf Players. Coventry Canal Basin and Spon Street are also within 3 miles (5 km).

What's nearby

  • Coventry Building Society Arena - 1 min walk - 0.1 km
  • Coventry University - 6 min drive - 6.0 km
  • Coventry Transport Museum - 7 min drive - 5.9 km
  • Coventry Cathedral - 9 min drive - 7.7 km
  • University of Warwick - 12 min drive - 11.1 km

Getting around

  • Coventry Arena Station - 6 min walk
  • Coventry (CVT) - 19 min drive

Restaurants

  • ‪Nando's - ‬10 min walk
  • ‪Bull & Anchor - ‬17 min walk
  • ‪Subway - ‬13 min walk
  • ‪Dhillon's Brewery - ‬8 min walk
  • ‪The Longford Engine - ‬15 min walk

About this property

DoubleTree by Hilton Coventry Building Society Arena

4-star hotel with a casino, connected to the convention center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. A casino, a 24-hour fitness center, and concierge services are also featured at the business-friendly DoubleTree by Hilton Coventry Building Society Arena. For a fee, parking is available.

This 4-star Coventry hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • Built in 2015
  • Casino
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Coventry Building Society Arena offers 121 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions come with premium cable channels.

This Coventry hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Languages

English, French, Hindi, Polish, Romanian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Food and drink

  • Full breakfast available for a fee daily: USD 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Self parking fee: USD 10 per day
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Ricoh Arena Coventry
DoubleTree Hilton Hotel Ricoh
DoubleTree Hilton Ricoh Arena Coventry
De Vere At The Ricoh Arena Hotel Coventry
DoubleTree by Hilton Hotel at the Ricoh Arena Coventry
DoubleTree by Hilton Coventry Building Society Arena Hotel
DoubleTree by Hilton Coventry Building Society Arena Coventry

DoubleTree by Hilton Coventry Building Society Arena Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 242 out of 560 reviews" "
Rating 8 - Good. 170 out of 560 reviews" "
Rating 6 - Okay. 82 out of 560 reviews" "
Rating 4 - Poor. 37 out of 560 reviews" "
Rating 2 - Terrible. 29 out of 560 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Isatu

Travelled with partner
Liked: Staff & service
Lifts not working
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mixed Feelings
The staff were absolutely lovely and couldn’t do enough to make your stay enjoyable. Really friendly and a credit to the company. The room was clean and bed very comfortable. However, it was a hot August night with no windows to open and a very very poor air conditioning system. We were moved from our first room as it didn’t work at all and then the one that was ‘working’ was totally ineffective. It felt very claustrophobic and stuffy. We also had our dog with us. The room location was a long way from the front door and I probably wouldn’t recommend it for being dog friendly for that reason. Restaurant staff and meal were excellent and the breakfast was lovely too.
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Frances

Travelled with family
Disliked: Cleanliness
Tired , dirty and isolated . Would never use again.
Stayed 3 nights in Aug 2024

4/10 Poor

Teresa

Disliked: Cleanliness, property conditions & facilities
The room was smelly/musty, carpets were stained and dirty. Corridors are in desperate need of painting! I would not recommend this hotel unless it was £30 per night as thats all its worth..
Stayed 2 nights in Aug 2024

8/10 Good

Deepika

Good
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Stayed 1 night in Aug 2024

8/10 Good

Hazel

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Nityam

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Not what I expected from double tree. Pretty average hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Nikesh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
As I entered, loud music from a live jazz band was playing. This made it more difficult to hear the staff member at front desk. Apparently the room they'd meant to have been playing in had flooded, so they had to play near the main lobby. Additionally, the lift was broken, so I had to walk up 4 flights of stairs to the 2nd floor each and every time. Staff were nice but the hotel was not great. The main room I was given had a lot of space, which was not really used, except for a small table and a couple of chairs which sat looking a bit awkward in the middle. But then it had a very compact bathroom, which didn't make sense given the size of the main room.
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Victoria

Stayed 1 night in Jul 2024

2/10 Terrible

Matthew

Stayed 2 nights in Jun 2024

10/10 Excellent

Immacolata

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Ann

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ayub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Very clean and comfortable stay. This was our first time at Double Tree by Hiton. We would definitely recommend.
Stayed 1 night in May 2024

6/10 Okay

Stuart

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Disappointing stay
Booked two accessible rooms with pitch views. Upon arrival, told we have been allocated different rooms due to "dangerous" aircon problem. Moved to a mazzanine floor not accessible by elevator, with no pitch view and with broken aircon (but given a fan). I was told hotel was fully booked and there was no other rooms available. Was not offered a reduction on cost or given any "free" perks (other than a cookie) to compensate for the inconvenience and for the worst night sleep in a room that was too hot (fan did nothing). Breakfast was very good.
Stayed 1 night in May 2024

10/10 Excellent

Sally

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could not have been more helpful!
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Amazing hotel connected to the Coventry Building Society Arena. Managed to check in early and unexpectedly got a free room upgrade. The room was astoundingly spacious, with two large beds, and a large area for lounge sitting. The bathroom could have been bigger given the space, but it was perfectly adequate even so! The hotel was clean and quiet throughout the stay, and the breakfast was lovely, with plenty of choice, served in a stylish breakfast room. The staff were super friendly and helpful; can't fault them at all. Only nitpicks, the lift was being refurbished, which wasn't helpful when we had a lot of luggage, but staff helped bring our bags up, so can't complain; also the conditioner in the shower was empty, which had been missed during housekeeping, so we had to request another bottle, which we received fairly quickly. All in all, would recommend for the location to a shopping area and its arena connection.
Stayed 1 night in May 2024

6/10 Okay

Amanda

Business traveller
Stayed 1 night in Mar 2024

4/10 Poor

Gordon

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
It’s like a rabbit warren, and the staff seem to be on another planet (and pretty hopeless ). The main gripe was that the shower didn’t work at all, the rooms overly warm and stuffy, and the air conditioning barely functioned. All in all, a poor hotel.
Stayed 1 night in May 2024