Hampton by Hilton Birmingham Broad Street

3.0 star property
3-star hotel near Bullring & Grand Central

Choose dates to view prices

Photo gallery for Hampton by Hilton Birmingham Broad Street

Exterior
Exterior
Restaurant
Hypo-allergenic bedding, in-room safe, iron/ironing board
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Housekeeping

Explore the area

Map
200 Broad Street, Cumberland House, Birmingham, England, B15 1SU
  • Brindleyplace
    ‪1 min walk‬
  • Hagley Road
    ‪4 min walk‬
  • Broad Street
    ‪4 min walk‬
  • Birmingham (BHX)
    ‪26 min drive‬

Room options

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Interconnecting)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Double Bed with Sofa bed (2ad 2ch U12)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Two Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Birmingham

City center stay.A stay at this Birmingham City Centre hotel places you steps from Broad Street and within a 10-minute walk of Utilita Arena Birmingham. Brindleyplace and Gas Street Basin are also within half a mile (1 km).

What's nearby

  • Broad Street - 4 min walk
  • Utilita Arena Birmingham - 7 min walk
  • The Mailbox - 9 min walk
  • International Convention Centre - 10 min walk
  • Bullring & Grand Central - 7 min drive

Getting around

  • Five Ways Tram Stop - 1 min walk
  • Birmingham Five Ways Station - 8 min walk
  • Birmingham Airport (BHX) - 26 min drive

Restaurants

  • ‪The Figure of Eight - ‬2 min walk
  • ‪O'Neill's - ‬2 min walk
  • ‪Heidi's Bier Bar - ‬1 min walk
  • ‪Pitstop - ‬1 min walk
  • ‪Piccolino - ‬4 min walk

About this property

Hampton by Hilton Birmingham Broad Street

3-star hotel near Bullring & Grand Central
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at Hampton by Hilton Birmingham Broad Street. For a fee, parking is available.

This 3-star Birmingham hotel is smoke free.

  • 1 building
  • 285 guestrooms or units
  • 19 levels
  • Built in 2012
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hampton by Hilton Birmingham Broad Street offers 285 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 40
  • Handrails in stairways
  • Stairway handrail height (inches): 38
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: GBP 15.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Hilton Birmingham Broad Street
Hampton Hilton Hotel Birmingham Broad Street
Hampton Hilton Birmingham Broad Street Hotel
Hampton Hilton Broad Street Hotel
Hampton Hilton Broad Street
Hampton by Hilton Birmingham Broad Street Hotel
Hampton by Hilton Birmingham Broad Street Birmingham
Hampton by Hilton Birmingham Broad Street Hotel Birmingham

Hampton by Hilton Birmingham Broad Street Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1024 out of 2110 reviews
Rating 8 - Good. 636 out of 2110 reviews
Rating 6 - Okay. 239 out of 2110 reviews
Rating 4 - Poor. 114 out of 2110 reviews
Rating 2 - Terrible. 97 out of 2110 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gemma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Joanna

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointing
I was disappointed with my stay. The sofa bed in the family room was very uncomfortable. The sliding door to the bathroom did not open properly. There were two fire alarms set off in the middle of the night. The second meant we were standing outside cold in the rain with other hotel guests in a side street for 30min. Whilst I appreciate it was not the staffs fault the alarms were triggered, there was no communication about what was going on and no staff around. The breakfast was ok but again lower standard than I expected. The staff on reception and in the dining room were very good and helpful.
Stayed 1 night in Nov 2024

8/10 Good

Jide

Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
All fine apart from someone setting off the fire alarm 3 times at about 2am in the morning, after no response from reception we had to walk down 11 floors only to find it was a false alarm. Nobody seemed to know what was happening, communication was poor. Obviously spoilt the sleep experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and perfect location
Great hotel in a perfect spot for the utilita Arena. Food was amazing, plenty of breakfast choice. Beds are very comfortable. Will. Definitely come back here for the next gig trip!
Stayed 1 night in Nov 2024

6/10 Okay

Charlotte

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not so much the property but the night shift staff. A fire alarm went off at 2pm and all guest left the building The staff didn’t seem to have control of the situation as no instructions were given. I think you need a serious review of your fire safety procedures at this hotel I would also like a refund for the hassle caused by the whole episode
Stayed 1 night in Nov 2024

6/10 Okay

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alarm made disturbed sleep
Lovely stay until 01:30am when an alarm went off and we were all evacuated out the building until almost 02:30am and no communication off any staff about the situation.
Stayed 1 night in Nov 2024

2/10 Terrible

ADRIAN

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gareth

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Probably fine mid-week.
Room was fine and as expected, but noisy and hot at night. Also the fire alarm went off twice during the night and we had to evacuate at 2am. Queues for breakfast were ridiculous on Sunday morning.
Stayed 1 night in Nov 2024

4/10 Poor

Samantha

Travelled with group
Liked: Property conditions & facilities
Fire alarm problem
First night fine 2nd didnt get any sleep fire alarm went off twice and 2nd time ended up outside in street which is completely understandable but no communication about it so worried all night if it would go off again or something woild come of alarm eg fire and when you are away from family and children you worrie and up on 12th floor lots of thoughts go though your head. There was no communication at all . So no sleep at all for 2nd night
Stayed 1 night in Nov 2024

4/10 Poor

Marcus

Disliked: Cleanliness
The heating / air conditioning unit needed cleaning, this resulted in triggering my dust allergy. There was a thick layer of dust on the Tv
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Started OK, went down hill fast.
Stayed at this hotel while we were in the city watching a band at the arena. We were happy with the hotel up until 1am when the fire alarm was set off. It's then stopped and at around 2 am it went off again and didn't stop. We had to evacuate the building, it was raining, there was nowhere to stand and the hotel staff weren't anywhere to be seen. We went around to the front of the hotel where there were 2 x members of staff, they didn't tell us what was happening and they didn't seem to know what was going on. It was clear there isn't a plan for this type of event, which is worrying. After 30mins we were told we could enter the building. Now soaked and wide awake we struggled to get much sleep. When we went for breakfast the queues were about 15 to 20 people deep for a breakfast, there was only 1 operational coffee machine so people were queuing for that. We didn't bother having much breakfast as it was overcrowded and the hotel cannot cater for a full restaurant.
Stayed 1 night in Nov 2024

8/10 Good

Paul, Towcester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and would be 5 stars except it took 3 changes of door card to get ones that worked with the lifts! First cards took us everywhere except the floor we wanted - good job we weren’t in a hurry! Otherwise all excellent-staff were really helpful and rooms comfortable and quiet.
Stayed 1 night in Nov 2024

2/10 Terrible

Joanne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding and bed were awful. Noisy from club next door. Breakfast disappointing. Have stayed last three years and standards have dropped. Will not stay next time.
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Business traveller
Liked: Staff & service
Perfectly fine
Perfectly clean and comfortable. Some features bit dated, breakfast really good
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and check-in was very quick and efficient. I'm already planning to use the hotel again.
Stayed 1 night in Nov 2024

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean, spacious rooms. Nice bar area.
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to go
Stayed 1 night in Nov 2024

10/10 Excellent

Judi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception staff, bar staff less engaging great location lovely hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman who checked us in was very helpfull and friendly and polite
Stayed 1 night in Nov 2024

10/10 Excellent

Salah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel, the stuff were nice and helpful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Randeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024