See all properties

Holiday Inn Birmingham City Centre by IHG

4.0 star property
4-star eco-certified hotel near Bullring & Grand Central

Choose dates to view prices

Photo gallery for Holiday Inn Birmingham City Centre by IHG

Minibar, in-room safe, desk, laptop workspace
Point of interest
Front of property
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • The Mailbox
    ‪5 min walk‬
  • Bullring & Grand Central
    ‪8 min walk‬
  • Utilita Arena Birmingham
    ‪17 min walk‬
  • Birmingham (BHX)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Accessible

Premium Room, 1 King Bed with Sofa bed, Accessible

Premium Room, 1 King Bed with Sofa bed, Accessible

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Birmingham - City Centre by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1341)
The price is CA $178
per night
CA $213 total
includes taxes & fees
25 Mar - 26 Mar
Holiday Inn Express Birmingham - City Centre by IHG

About the area

Birmingham

Birmingham City Centre stay.At this Birmingham City Centre hotel, you'll be well placed to visit O2 Academy Birmingham and The Mailbox, both within a 5-minute walk. Also, Bullring & Grand Central is within half a mile (1 km) and Utilita Arena Birmingham is within 2 miles (3 km).

What's nearby

  • Birmingham Hippodrome - 3 min walk - 0.3 km
  • O2 Academy Birmingham - 4 min walk - 0.4 km
  • The Mailbox - 5 min walk - 0.5 km
  • Bullring & Grand Central - 8 min walk - 0.7 km
  • Utilita Arena Birmingham - 17 min walk - 1.5 km

Getting around

  • Birmingham New Street Station - 3 min walk
  • Grand Central Tram Stop - 6 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Radisson Blu Hotel Bar - ‬2 min walk
  • ‪Malaysian Delight - ‬2 min walk
  • ‪Genting Casino Birmingham Chinatown - ‬2 min walk
  • ‪Santorini - ‬1 min walk
  • ‪Snobs - ‬1 min walk

About this property

Holiday Inn Birmingham City Centre by IHG

4-star eco-certified hotel near Bullring & Grand Central
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. The eco-certified Holiday Inn Birmingham City Centre by IHG also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 261 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Birmingham City Centre by IHG offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 12.50 per night)
  • Height restrictions apply for onsite parking

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 14.00-17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 48
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self parking fee: GBP 12.50 per night
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre By Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre by IHG Hotel
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre by IHG Birmingham
Holiday Inn Birmingham City Centre by IHG Hotel Birmingham

Holiday Inn Birmingham City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1003 reviews
Rating 8 - Good. 266 out of 1003 reviews
Rating 6 - Okay. 149 out of 1003 reviews
Rating 4 - Poor. 74 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, nice staff, good location. Beware of the car parking, £30 per night not the £12.50 per night on-site covered parking as was described to me (screen shot at booking). They do have off site parking for the lower price.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
We had booked for 3 nights, unfortunately storm Darragh meant our flight to Birmingham was cancelled and rebooked for the following day. I informed the hotel of this and that we would be arriving a day late. When we arrived the hotel had cancelled our entire booking and it took quite a while to find and reactivate the reservation. Not a good start, when we got to the room there were no towels (apparently, according to housekeeping there was a shortage) however these did arrive quite quickly. On the plus side the hotel was very convenient to the train station, was clean and well maintained and the room was very comfortable. Breakfast was included and was of a high standard with plenty of choice
Stayed 3 nights in Dec 2024

6/10 Okay

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mo was excellent at reception
Stayed 1 night in Dec 2024

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Luke

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
We had a weekend stay, the room was clean and comfortable and all the staff we met were polite and helpful. Breakfast is worth the additional cost but book with your room / stay. The hotel is very central and very close to the train station. The only downside is it can be quite noisey, but you get used to this and ear plugs are provided if you are a light sleeper.
Stayed 2 nights in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Room was clean and large. Had to wait a while at check in as large queues. Bed was a little too hard for my liking. Breakfast was excellent.
Stayed 1 night in Nov 2024

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities
It just proves the old adage that not all hotels from the same brand are not equal. This is the case with this hotel. I booked a "Junior Suite" that worked out at £458.00 for two nights that to be honest was way over the top for what you actually got. I have stayed in other Holiday Inn's and got much better value for money than this one. The strange thing was that despite it just having a major refit, the room was battered already. There was a chunk out of the carpet, the table was badly chipped, the seating in the lounge was worn and tired looking already and windows were not that clean. Also the room was spartan compared to other hotels I have stayed in. A picture or two would have helped. However the walls were just white, white and white broken up by some fabric panelling. It just needed something to make not look like a hospital ward. The irony is that the entrance with it's new "home" look and the funky corridor carpets are really welcoming and look good, but as soon as you're in your room it's simply not nice and I got cabin fever in about half and hour! I was supposed to hold a business meeting there but it was so unwelcoming I chose to hold it the local Spoons at New Street Station! IGT really needs to get their interior designers to do more beyond the lobby areas. Good thing is the breakfast which is always excellent and the choice is massive with Full English or Continental although there were issued with the coffee/ea machines. Staff were good and helpful!
Stayed 2 nights in Nov 2024

4/10 Poor

Chris

Stayed 1 night in Nov 2024

6/10 Okay

Gulrez

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic
Basic
Stayed 1 night in Nov 2024

8/10 Good

Jack

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Shaun

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lucy

Stayed 1 night in Nov 2024

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and convenient location
Stayed 1 night in Nov 2024

4/10 Poor

Chris

Stayed 1 night in Nov 2024

6/10 Okay

Leona

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location in proximity to the train station was great, however the surrounding area felt run down and dirty. Reception staff were friendly and helpful. The room itself was very tired and needed a refurb! The bed was incredibly soft and not the most comfortable. It was very noisy overnight with drunk guests running up and down the corridor and making a lot of noise!! And fights outside didn’t help the noise levels! Overall the experience here was just average.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, brilliant central location. Just right for what we needed
Stayed 1 night in Nov 2024

10/10 Excellent

Ilayda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance from the station as well as great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, staff really lovely, breakfast was superb!
Stayed 1 night in Nov 2024

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Public areas nice. Service of staff excellent but rooms are a little'tired'. Moved from first room due to an extremely uncomfortable and creaky bed and the noise of traffic and people, despite being on the 6th floor. However can only praise the member on the staff on the front desk who moved us rooms for the second night. The bathroom needed a makeover but the bed was much better and no noise from outside.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
In need of love
Very tired room. Windows were draughty and thus the sound of the street below into the room. Offering ear plugs and a portable heater are signs that there are issues that need to be sorted. Shower wouldn’t get hot. Taps in the shower came off. Tiles and grouting were badly patched. There was what looked like toothpaste down the side of the bath and door. The staff were lovely.
Stayed 1 night in Nov 2024