Ibis Birmingham New Street Station Hotel

3.0 star property
3-star hotel near O2 Academy Birmingham

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Reception
Double Room, 1 Double Bed
Lobby lounge
Twin Room, 2 Single Beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Birmingham Hippodrome
    2 min walk
  • Happy Lamb Birmingham
    1 min walk
  • Birmingham New Street Station
    4 min walk
  • Birmingham (BHX)
    30 min drive

Room options

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Birmingham

City center stay.Within a 10-minute walk of this Birmingham City Centre hotel, you'll find O2 Academy Birmingham and Bullring & Grand Central. Symphony Hall and International Convention Centre are also within 2 miles (3 km).

What's nearby

  • O2 Academy Birmingham - 6 min walk
  • Bullring & Grand Central - 7 min walk
  • International Convention Centre - 20 min walk
  • Utilita Arena Birmingham - 20 min walk
  • Broad Street - 4 min drive

Getting around

  • Birmingham New Street Station - 4 min walk
  • Grand Central Tram Stop - 8 min walk
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪Look in 樂意 - ‬1 min walk
  • ‪Malaysian Delight - ‬1 min walk
  • ‪Genting Casino Birmingham Chinatown - ‬1 min walk
  • ‪China Court Restaurant - ‬1 min walk
  • ‪Santorini - ‬1 min walk

About this property

Ibis Birmingham New Street Station Hotel

3-star hotel near O2 Academy Birmingham
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee.

This 3-star Birmingham hotel is smoke free.

  • 159 guestrooms or units
  • 4 levels
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, English, Finnish, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 12-12 for adults and GBP 0-6 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 363 out of 1002 reviews" "
Rating 8 - Good. 368 out of 1002 reviews" "
Rating 6 - Okay. 151 out of 1002 reviews" "
Rating 4 - Poor. 72 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Tiny room ..a hot shoebox. BUT fantastic value, fantastic location & lovely and clean.
Stayed 1 night in Sep 2024

6/10 Okay

Sally

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel, music from local bars till early hours
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
For the price it was I was hoping for better. Not very clean. Paid over £100
Stayed 1 night in Sep 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Desmond, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Short walk from New Street and Moor Street stations. Close to great restaurants and bars in Hurst St area. Slight annoyance at check-in by being continually asked about a confirmation number when none was in any e-mail or other communication. Still pleasant and checked in little early which was pleasing. Good decor and clean comfy rooms. Breakfast was good although felt short-staffed as all seemed to fall on one guy. Noisy from centre next door at night so sound-proofing could be better.
Stayed 1 night in Aug 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness
Arrived told only have 7 parking spaces at property and they were all taken so had to find somewhere else with no alternatives suggested and ending up paying £22. Rooms are a lot smaller than they look on the photos. Beds comfortable but pillows are really thin.
Stayed 1 night in Aug 2024

10/10 Excellent

Gillian

Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If staying in rooms backing over the arcadian it is very noisy as clubs / bars open until late
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a weekend
It is a excellent hotel with even better Location as you are essentially close to everything city centre. Rooms and showers are good and decent bed too. Perfect for a weekend stay.
Stayed 1 night in Aug 2024

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for theatre trip to Hippodrome- great location in China Town, parking under the hotel, close to New Street station and 10 minutes from ICC, Sea Life and NIA. Good shower, comfy bed - typical Ibis.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location. Didn't really need much from the staff but they were friendly and helpful. Hotel itself is very basic, a bit old fashioned and tatty in places. Perfectly clean though. Car park is not for the feint hearted. If you've anything other than a small car, I'd use one of the other nearby car parks.
Stayed 1 night in Aug 2024

8/10 Good

Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jade

Liked: Cleanliness, staff & service
Disliked: Room comfort
Okay for what was needed
Went up for a 2 night stay to see a band playing at a venue nearby. The room was good for what it was needed for. The weather was really hot but the cooling "radiator" wasn't really effective. When walking into the building, it was hotter and more humid than outside. Coming out of the lift onto our floor was even worse, the air was really difficult to breathe. Also, the pillows were also pretty thin and there wasn't much in terms of tea/coffee/sugar/milk - 2 of each item. However the staff were all lovely and welcoming. The breakfast was all nice too, a good selection of foods from a cooked breakfast to fruits and cereals.
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

Stayed 2 nights in May 2024

8/10 Good

Maxine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and staff were nice
The staff were welcoming and friendly. The reception and communal areas were stiflingly hot. The room was also hot and had a machine that could blow cool air although we also had the window open. The room was clean and the size was okay. the bathroom was very small and a bit difficult to to move around it but it was clean. We stayed for 1 night and it was fine for that. We didn't pay for breakfast but it looked okay from what I saw. The loction was very good an we walked to New Street Station and walked back from the Utilita arena
Stayed 1 night in Aug 2024

10/10 Excellent

melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely perfect
Stayed 1 night in Aug 2024

8/10 Good

Stella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is in need of air conditioning as it was very hot and stuffy especially in the reception area. However, this was the only criticism as the rooms are exceptionally clean and supplied with tea/coffee, toiletries, big towels and comfy beds. All the staff were extremely helpful and friendly and are a credit to the company!
Stayed 1 night in Aug 2024

2/10 Terrible

Julia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need updating. pillows need replacing. almost non existent. also the room was very very sickly warm with only a little fan to cool down. the windows only opened slightly. felt sick and had no sleep. will not stay again
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I love every minute of my stay and I will definitely come back in the future with my daughter
Stayed 4 nights in Aug 2024

4/10 Poor

Shajaht

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Next to a nightclub, so loud on the weekends, blackout curtains don't block out light properly, tiny rooms
Stayed 2 nights in Aug 2024