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Macdonald Burlington Hotel

4.0 star property
4-star eco-certified hotel near Utilita Arena Birmingham

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Macdonald Burlington Hotel

Front of property - evening/night
Interior entrance
Staircase
Deluxe Suite
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Burlington Arcade/126, Birmingham, England, B2 4JQ
  • Victoria Square
    3 min walk
  • Birmingham Cathedral
    4 min walk
  • Birmingham Town Hall
    4 min walk
  • Birmingham (BHX)
    19 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 23.22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 32.51 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Twin Room

  • 23.22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 32.51 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed (Super)

  • 25.08 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 29.72 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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includes taxes & fees
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About the area

Birmingham

Central Birmingham getaway .Within a 10-minute walk of this Birmingham City Centre hotel, you'll find Bullring & Grand Central and The Mailbox. Shopping District and Corporation Street are also within half a mile (1 km).

What's nearby

  • Bullring & Grand Central - 5 min walk - 0.4 km
  • The Mailbox - 7 min walk - 0.6 km
  • O2 Academy Birmingham - 11 min walk - 0.9 km
  • International Convention Centre - 15 min walk - 1.3 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km

Getting around

  • Grand Central Tram Stop - 1 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 19 min drive

Restaurants

  • ‪The London & North Western - ‬2 min walk
  • ‪Archie's - ‬1 min walk
  • ‪Faculty - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪200 Degrees Coffee - ‬1 min walk

About this property

Macdonald Burlington Hotel

4-star eco-certified hotel near Utilita Arena Birmingham
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 15 meeting rooms.

WiFi is free in public spaces. The eco-certified Macdonald Burlington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Birmingham hotel is smoke free.

  • 112 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Built in 1872
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Macdonald Burlington Hotel offers 112 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, English, French, German, Italian, Lithuanian, Romanian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 328 ft (GBP 9.50 per day)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 24 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Macdonald Burlington Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 427 out of 1002 reviews" "
Rating 8 - Good. 329 out of 1002 reviews" "
Rating 6 - Okay. 143 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

FRED, San Jose

Liked: Cleanliness
Due to the old architecture there are steps. For example once I got off the elevator with my luggage on the 2nd Floor I found I had to take my luggage up 13 steps to get to my room. Since the 2nd Floor and 3rd Floor are connected if the person checking me in had told me to go to the left out of the elevator I got reach my room with only six stair steps which were all down steps which are much easier to handle. I figured this out on my own after expending the effort of lifting my luggage up 13 steps. I am 75 years old but still able (with some effort) to lift heavy luggage however some of your guests might not be able to handle the task. So please have the staff think ahead about customer needs and the unusual arrangement of stair steps in the building.
Stayed 2 nights in Aug 2024

4/10 Poor

matthew

I try to always book a hotel with air-conditioning due to lung issues and being to warn does not help. On bookig in i was told the room definitely had air conditioning. Obviously it did not. I do not like to make a fuss and there was a fan in the room so i had a very uncomfortable night. Also lots of moths in the room . So disappointed with this because i had been looking forward to staying here.
Stayed 1 night in Aug 2024

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location right outside New Street Station. We were able to drop off bags before check in and leave to collect later after check out. We had a great sized room. Decor is dated but non offensive and bathroom was a bit tired but fully useable. We had a great breakfast in a lovely airy dining room. Hotel is perfectly located and everything we did was in easy walking distance. Would definitely return.
Stayed 1 night in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every bit worth it
I enjoyed my stay it was convenient to the train station for my trip the next day, it is close to city centre for last minute shopping on a Sunday and the staff were friendly and professional, the room was comfortable had all the essentials
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff, felt a bit empty when I visited. Bit of noise from the trams outside but personally it didn't bother me. Right next to New Street station, so good for travelling by train
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, comfortable stay
A lovely spacious room with comfortable bed and good bathroom facilities. Great value, too. However, the room was very warm. Fans did help slightly, but aircon should be provided in a hotel of this calibre. Also, I expected better toiletries as I paid for an upgrade. Moisturiser and conditioner wpuld have been nice touch. Overall, a good stay and I would choose this hotel again.
Stayed 1 night in Jul 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre hotel
Used this hotel a number of times now. Great location, always a fast and easy check in and the rooms have always been good. I would recommend for business trips or for couples.
Stayed 1 night in Jul 2024

8/10 Good

George

Stayed 1 night in Jul 2024

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is excellent, very easy walk to the Birmingham New Street station. Front desk staff person was nice and friendly. But, the hotel has definitely seen better days - shabby and not very clean, NO air-conditioning and I would not have booked if that had been on the listing, elevator did not go all the way to to my room so I had to carry everything up a flight of stairs, breakfast food was terrible and not worth the price. Listing photos are not current. The location is simply not worth the cost, try another hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Meriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel with convenient parking. Music choice by check in receptionist was questionable but it was not there on check out. Would stay again
Stayed 1 night in Apr 2024

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Caty

Stayed 1 night in Jul 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Worth the money
Stayed 1 night in Jul 2024

10/10 Excellent

Caroline

Stayed 1 night in Jul 2024

10/10 Excellent

F

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

SAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy - would come back!
Tremendously comfortable room with plenty of space and amenities. Very comfy and large bed, spare seating, and a large luxurious bathroom. Only downsides are that the corridors are very long and winding, and that there are some rooms that are not step-free.
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Reception were really helpful. The room was spacious and very clean. Location was excellent.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very helpful person in reception I think her name was Amanda.
Stayed 1 night in Jul 2024

4/10 Poor

Quy, Irvine

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For $500/night...at least you should have working air conditioning vs a cheap fan in my room!
Stayed 1 night in Jun 2024

8/10 Good

RACHEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with historical and interesting interior. My room was clean and very comfortable, the view from the window facing New St, the bar and dining room were particularly lovely, with interesting artwork on most walls throughout hotel, and an abundance of marble columns and Victorian decor. The hotel staff were all helpful and courteous. I didnt sleep well here, but this was due to noise of people on the street, and when I reported this the manager offered to change my room. I would stay here again.
Stayed 2 nights in Jun 2024