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Malmaison Birmingham

4.0 star property
4-star boutique hotel near The Mailbox

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison Birmingham

Hallway
Interior detail
Havana Signature Suite | Bathroom
Club Deluxe Double Double Room
Havana Signature Suite | Living area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    1 min walk
  • The Alexandra Theatre
    3 min walk
  • Birmingham Christmas Market
    4 min walk
  • Birmingham (BHX)
    32 min drive

Room options

View all photos for Club Double Room

Club Double Room

Club Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room

Club Deluxe Double Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite

Nirvana Signature Suite

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite

Havana Signature Suite

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Radisson Blu Hotel, Birmingham

Free WiFi
Restaurant
Air conditioning
Gym
4.1 out of 5, Very good, (1010)
The price is CA $126
per night
CA $152 total
includes taxes & fees
5 Jan - 6 Jan
Radisson Blu Hotel, Birmingham

About the area

Birmingham

Birmingham City Centre stay.A stay at this Birmingham City Centre hotel places you steps from The Mailbox and within a 10-minute walk of O2 Academy Birmingham. Shopping District and The Alexandra Theatre are also within half a mile (1 km).

What's nearby

  • The Mailbox - 1 min walk
  • O2 Academy Birmingham - 6 min walk
  • Bullring & Grand Central - 10 min walk
  • Utilita Arena Birmingham - 12 min walk
  • International Convention Centre - 13 min walk

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬2 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Côte - ‬4 min walk
  • ‪Elio Cafe - ‬3 min walk
  • ‪Harvey Nichols Restaurant and Bar - ‬3 min walk

About this property

Malmaison Birmingham

4-star boutique hotel near The Mailbox
Malmaison Birmingham offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3035 square feet (282 square meters) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

  • 193 guestrooms or units
  • 6 levels
  • 3035 sq ft of conference space
  • 282 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for GBP 18.00 per day; reservations required

Food and drink

  • Full breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends: GBP 23 for adults and GBP 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Sauna
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1010 reviews" "
Rating 8 - Good. 237 out of 1010 reviews" "
Rating 6 - Okay. 92 out of 1010 reviews" "
Rating 4 - Poor. 41 out of 1010 reviews" "
Rating 2 - Terrible. 26 out of 1010 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Change the rock hard mattress out.
The hotel itself is a great location for Arena, Alex Theatre etc, great parking directly underneath in X-Park, great food and service in Grill for evening meal and breakfast.... however, please change your mattresses as they are rock hard, so uncomfortable and so hardly slept. I ached so much in the morning that is took away from what was a pleasant stay. Bed and breakfast, you got half the job right.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal and credit on account meant I got for £26
Stayed 1 night in Sep 2024

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Sunil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Waited 30 min for check in
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Business traveller
Liked: Property conditions & facilities, room comfort
Delightful Receptionist
delightful check-in receptionist. Had an up[grade to an amazing room Thank you
Stayed 1 night in Sep 2024

6/10 Okay

alexandra

Liked: Cleanliness, staff & service, room comfort
slightly below standard
Lovely lady greeted me on arrival and provided a lighter room as these rooms are generally quite dark. However, the room had a couple of faults, no lock on the door, looked like it had been broken off and a faulty flush on the toilet
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Stayed 1 night in Sep 2024

10/10 Excellent

Esme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay here with my mum. Only for 1 night but already looking to book again for christmas shopping. Beautiful hotel with friendly approachable staff.
Stayed 1 night in Sep 2024

8/10 Good

JAckie-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
A good hotel in a Central location.
Stayed 1 night in Sep 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

glen

Stayed 1 night in Sep 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to Hotel for Birmingham stay
Malmaison is our go to hotel for stopping over in Birmingham, 1 night stay for a night out, problem with the Air Con making a noise so reported to staff in the morning after waking me up in the night, room was perfectly clean as always. Will be back again soon
Stayed 1 night in Sep 2024

8/10 Good

homera

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brigitte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything! The beautiful breakfast, the clean rooms, the bed was so cozy, staff was lovely and so helpful and kind! I will only stay there from now on when I'm in Birmingham!!!!
Stayed 5 nights in Aug 2024

2/10 Terrible

Craig

Not the best
The lady on check in is very Helpful and polite. The male was not as helpful. No bottles of water in the room. When asked room service they told me they would tray charge me to bring water or ice. Air con made rattling noise when on and warm when not on
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Travelled with group
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Stayed 1 night in Aug 2024

10/10 Excellent

Peter J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a club room on the 5th floor that was superb. Friendly reception, super friendly bar staff and excellent breakfast. Would definitely stay here on my next visit to Brum.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely my go to place to stay in Birmingham. Great location in easy walking distance to stations (New Street & Moor Street), shopping and bars/restaurants. Hotel staff were super friendly and helpful. The rooms were spotlessly clean and spacious with a really spacious bathroom as well. Pretty quiet at night although some noise from hotel room doors slamming but not late at night. Didn't eat at the hotel but there's a nice bar/restaurant and also a Starbucks on the ground floor.
Stayed 1 night in Aug 2024

6/10 Okay

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Don’t be hungry late
Very good in main - long wait at check in. Stopped serving food in bar at 11, told room service only. Went to room, told had to go to reception !! No ability to order on line- get with it!!
Stayed 1 night in Aug 2024