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Down Hall Hotel

4.0 star property
4-star eco-certified hotel with spa

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Photo gallery for Down Hall Hotel

Lobby sitting area
Premium bedding, down comforters, in-room safe, desk
Property grounds
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Daily cooked-to-order breakfast (GBP 19.50 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Laundry
  • Pet-friendly
  • Room service

Explore the area

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Hatfield Forest Country Park
    ‪8 min drive‬
  • Southern Parkland Country Park
    ‪12 min drive‬
  • Bishop's Stortford Golf Club
    ‪15 min drive‬
  • London (STN-Stansted)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room

Estate Patio Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Bishop's Stortford

Near the airport.Within 6 miles (10 km) of this Bishop's Stortford hotel, you'll find Pishiobury Park and Hatfield Forest Country Park. Saint Nicholas Church, Moreton and The Gibberd Garden are also within 6 miles (10 km).

What's nearby

  • Hatfield Forest Country Park - 8 min drive
  • Southern Parkland Country Park - 12 min drive
  • The Henry Moore Foundation - 18 min drive
  • Mountfitchet Castle - 18 min drive
  • Epping Forest - 23 min drive

Getting around

  • Sawbridgeworth Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • ‪Hatfield Heath, opp the White Horse - ‬4 min drive
  • ‪Star of India - ‬9 min drive
  • ‪Queens Head Inn - ‬9 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

4-star eco-certified hotel with spa
Down Hall Hotel offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 9591 square feet (891 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the eco-certified Down Hall Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bishop's Stortford hotel.

  • 98 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 9591 sq ft of conference space
  • 891 sq m of conference space
  • Built in 1322
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Down Hall Hotel offers 98 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Eden Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:00 AM–10:00 AM: GBP 19.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch plasma TV
  • Cable channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel. First time visiting and I would take it again.
Stayed 1 night in Nov 2024

8/10 Good

Jana

Travelled with partner
Liked: Cleanliness, amenities
Staff could be friendlier , saying good morning should cost extra. Room was smaller then average. Shower and toilet in our roon wasnt cleaned well. Average hitel but beautiful settings , and good food. Spa has to be nooked at least 3 months ahead!
Stayed 1 night in Nov 2024

2/10 Terrible

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Little disappointing
The room was tiny service at breakfast wasn’t good especially considering how expensive the room was. To be fair we weee refunded for breakfast and told if we booked again we would have a room upgrade next time.
Stayed 1 night in Oct 2024

4/10 Poor

Shane

Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitchell & Tracy 60th Treat
Lovely venue, very professional and helpful staff, food high standard, rooms spacious and shower bathroom high standard.
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was very clean and the staff were professional and helpful, the waiters and waitresses were so polite and helpful , they are a credit to the company. WELL DONE TO ALL
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Excellent spa & hotel. Very relaxing!
Stayed 1 night in Nov 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
A very nice stay in a lovely venue. The only downside was the seating in The Fox Bar for lunch. The tables were packed in so closely the lady on the table next to me was brushing her arm against mine as she raised her arm to eat. I could hear very word of their conversation and it spoilt the good food and service to be honest. The rest of the stay was lovely and our room was small but comfortable.
Stayed 1 night in Nov 2024

4/10 Poor

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise
We stopped for two nights. The first night was nice and quiet, however on the Saturday night there was noise disturbance till till 3am. Extremely disappointed
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stop over
A flying visit but well worth it. Rooms are grand and so comfortable, very clean and well put together. Very quiet and peaceful at night and all the staff were warm and welcoming, so polite and exceptional service. We’d love to visit again and stay for longer to make use of spa and facilities.
Stayed 1 night in Oct 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mihaela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location, my room was spacious and clean, very comfortable bed . Staff very friendly and pleasant, overall a very pleasant stay
Stayed 1 night in Oct 2024

8/10 Good

Tiasha

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to relax
Stayed 1 night in Oct 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really helpful and professional
Stayed 1 night in Oct 2024

8/10 Good

Maninder

Stayed 2 nights in Sep 2024

10/10 Excellent

ALIREZA

Stayed 3 nights in Jul 2024

10/10 Excellent

Zain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice decor, lovely staff and food was excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Hayley

Stayed 1 night in Oct 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay and visit, food was very delicious with great services, staff very friendly and welcoming
Stayed 1 night in Oct 2024