4/10 Poor
Diana, EVANS
Travelled with family and small children
14 Oct 2024
Disliked: Cleanliness, amenities, property conditions & facilities
We understand there are rooms specific for people with pets, but I wish they had different rooms according to the type of pets people have. We have a service dog and she’s a Maltese, does not shed hair and she is well behaved of course. Our room had a strong odor, and it was humid. We had to open the windows which had no screens, in hopes of getting rid of some of the smell. The smoke smell by the entrance around the back was awful, and there were cigarette buts all over the ground, they had cut the grass but never used a blower to clean anything. We had some people from the staff at 8 in the morning talking in front of our door while we were trying to get a little extra sleep (we have kids too), they were sitting on the floor just chilling and talking, almost as if they were expecting us to get up and leave the room for them to clean. This is probably the second worst hotel we have stayed at before (we’ve stayed in many different one across the US). The pool had a strong chlorine smell and there are visible rusted pipes/metal under the slide that goes down into the pool. The kids had fun at less (which kid wouldn’t right?) but it definitely needs to have some serious or major updates. Would not recommend this hotel to anyone who is looking to have a clean room and to have some sleep-ins in the morning. The staff was nice, which is why I still give it 2 stars, because had they been the opposite, it would’ve been just 1. Sorry, I’m not a picky person and hate to do bad reviews
Diana
Stayed 1 night in Jul 2024