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Hotel Ceiba Bissau

5.0 star property
5-star luxury hotel perfect for exploring Bissau

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Photo gallery for Hotel Ceiba Bissau

Lobby sitting area
Grand Suite
Outdoor pool, free cabanas, pool umbrellas
Poolside bar
Street view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free airport shuttle
  • Gym
  • Bar
  • Pool
  • Room service

Explore the area

Map
Avenida Francisco Mendes, Bissau, SAB
  • Presidential Palace
    ‪11 min walk‬
  • Bissau Velho
    ‪19 min walk‬
  • Estadio 24 de Setembro
    ‪5 min drive‬
  • Bissau (OXB-Osvaldo Vieira Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Living area

Grand Suite

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Bissau

Central Bissau getaway .You'll be steps from Assembleia Ministério da justiça and within a 15-minute walk of Presidential Palace. Also, French Cultural Center is within half a mile (1 km) and Bissau Velho is within 2 miles (3 km).

What's nearby

  • Presidential Palace - 11 min walk - 1.0 km
  • Bissau Velho - 19 min walk - 1.6 km
  • Porto Pidjiguiti - 19 min walk - 1.7 km
  • National Ethnographic Museum - 3 min drive - 2.5 km
  • Estadio 24 de Setembro - 5 min drive - 2.7 km

Getting around

  • Bissau (OXB-Osvaldo Vieira Intl.) - 19 min drive

Restaurants

  • ‪Papa Loca - ‬12 min walk
  • ‪Bioko - ‬4 min walk
  • ‪Gã Mela - ‬19 min walk
  • ‪Estrela Bar - ‬3 min drive
  • ‪Corisco Cafe - ‬1 min walk

About this property

Hotel Ceiba Bissau

5-star luxury hotel perfect for exploring Bissau
Hotel Ceiba Bissau offers its guests a children's pool, an outdoor pool, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 3617 square feet (336 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Hotel Ceiba Bissau. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 5-star Bissau hotel is smoke free.

  • 180 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 3617 sq ft of conference space
  • 336 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Ceiba Bissau offers 180 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. Televisions come with Netflix. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Bissau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Catalan, English, French, Hindi, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • DVD player
  • Netflix

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 60
Contactless check-in available
Late check-in fee: 35-percent of room rate for check-in between 7 PM and noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 84
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 84.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 60 (subject to availability)
  • Late check-in fee: 35-percent of room rate for check-in between 7 PM and noon
  • Late check-out fee: EUR 84 (subject to availability)
  • Rollaway bed fee: EUR 84.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 0004/2021

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Ceiba
Ceiba Bissau
Hotel Ceiba Bissau Hotel
Hotel Ceiba Bissau Bissau
Hotel Ceiba Bissau Hotel Bissau

Hotel Ceiba Bissau Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 66 reviews
Rating 8 - Good. 20 out of 66 reviews
Rating 6 - Okay. 3 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
Not serious.
Stayed 1 night in Jan 2025

10/10 Excellent

Adulai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to Stay
Clean and comfortable with friendly staff
Stayed 4 nights in Dec 2024

8/10 Good

Romain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Arvind

Liked: Cleanliness, property conditions & facilities, room comfort
Good breakfast and wifi, rest just ok.
Breakfast was the best part of my stay, lot of options. Wifi worked very well. They offer complimentary airport transfers. I sent multiple messages and email for weeks but no one responded. Finally, a day before by arrival I had to call them to schedule the airport pick up. Staff in general were just ok. Not very warm. There are limited quality hotel options in Bissau. This property is supposedly 5-star but did not feel so.
Stayed 1 night in Nov 2024

10/10 Excellent

TAHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Jacqueline

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was a really nice hotel, and I enjoyed my stay. The front desk staff were helpful and pleasant and really tried to help when asked. Same regarding restaurant staff. Other staff (housekeeping) might be further trained in customer service, however. I would stay here if ever I return to Bissau.
Stayed 4 nights in Apr 2024

10/10 Excellent

Patrick

Stayed 6 nights in Jan 2024

8/10 Good

Lusiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean convenient location. Not all staff spoke English unfortunately, our room booked for a family only had one towel cup etc. We had problems reading handwritten WiFi password, so we used our own Internet. Aside from those few things, we enjoyed our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Jacqueline P. L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Roxanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ceiba!
Loved my stay at the Ceiba. One of the best hotel I travelled to in Africa. Friendly service, very clean, beautiful pool. I would recommand.
Stayed 6 nights in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant food is disappointing quality and lacks choice.
Stayed 1 night in Sep 2023

10/10 Excellent

Clarissa, Seattle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Ceiba is a gem. I always enjoy staying here. The staff are professional and efficient. The hotel has great breakfast option, an internet that works, and great amenities.
Stayed 1 night in Jul 2023

10/10 Excellent

Anny, Brockton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I traveled to Guinea Bissau on the month of June 2023, we stayed at hotel ceiba. Staff were friendly and answered all our questions, hotel was great, the only thing I did not like about the hotel is that too many people from the outside that are not even a hotel guests comes in to the lobby area and take advantage of the Wi-Fi and seats on the couch and sofas, these area is specific for guests, for example there was a guy in there trying to be friendly with my family and I, he would not give us a privace that made us feel very uncomfortable, he lied to us that he was a guest, at the end I found out he was not a guest, he asked me for money, I said no way, ceiba should crack down on this situation to insure all their guests are comfortable.
Stayed 6 nights in Jun 2023

10/10 Excellent

Avsin

Stayed 2 nights in Jun 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Bissau by a long way
Beautiful hotel, definitely international standard. Beautiful room, comfy bed and incredible breakfast!
Stayed 2 nights in Jun 2023

8/10 Good

Gabriel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The rooms are comfortable and clean. Air conditioning work. The pool and gym are nice and clean. However, the waiters are unable to get an order correct. Every food is dosed in oil. The staff is also incapable to fulfill any task on their own. The Wi-Fi is subpar. Food and drink prices are absurdly overpriced.
Stayed 17 nights in May 2023

10/10 Excellent

Laye

Stayed 4 nights in Mar 2023

4/10 Poor

Pedro

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not worth the price. Reception staff not friendly. Service really low for a hotel like that
Stayed 5 nights in Jan 2023

10/10 Excellent

Clarissa, Seattle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ceiba is the best place to stay in Bissau. Clean rooms, amazing staff, great food.

10/10 Excellent

Gary

Liked: Staff & service, amenities, property conditions & facilities
wiFi weak and slow in room, routers too far away. Had to sit in lobby where speed was twice as fast as in my room.
Stayed 3 nights in Nov 2022

8/10 Good

Charles

Stayed 7 nights in Jul 2022

8/10 Good

Avsin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had low expectations. But decent hotel. Probably the best choice in Bissau.
Stayed 2 nights in Jun 2022

8/10 Good

Mabel del Pilar

Business traveller
Liked: Cleanliness, property conditions & facilities
Very nice and modern decorations. Great restaurant. Wonderful pool area. Spacious room. Room staff always very kind and clean.
Stayed 3 nights in Apr 2022

6/10 Okay

Sire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ceiba can do better
Overall, it was an ok stay. The restaurant has very few offerings and the langage barriers made it complicated. Our orders were messed up several times because the waitstaff didn’t speak French or English. Also the policy of the hotel is to give one very small complementary bottle of water, which for the price of the hotel is nothing. The high note is the front desk staff.
Stayed 3 nights in Sep 2021