Hilton Garden Inn New York / Staten Island

3.0 star property
3-star hotel near Staten Island Mall, connected to the convention center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn New York / Staten Island

Meeting facility
Breakfast, lunch, dinner served; Italian cuisine, garden views
Reception
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Parking included
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1100 South Ave, Staten Island, NY, 10314
  • Staten Island Zoo
    7 min drive
  • Staten Island Mall
    7 min drive
  • Snug Harbor Cultural Center and Botanical Garden
    10 min drive
  • Linden, NJ (LDJ)
    17 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room

  • Sleeps 4
  • 1 King Bed

Studio

  • Sleeps 3
  • 1 King Bed

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Staten Island

Near the airport.You'll be within 3 miles (5 km) of Staten Island Mall and 6 miles (10 km) of Staten Island Zoo with a stay here. Snug Harbor Cultural Center and Botanical Garden is within 6 miles (10 km) and Staten Island Ferry St. George Ferry Terminal is within 9 miles (15 km).

What's nearby

  • Staten Island Mall - 7 min drive
  • The Mills at Jersey Gardens - 14 min drive
  • Staten Island Ferry St. George Ferry Terminal - 14 min drive
  • Cape Liberty Cruise Port - 15 min drive
  • Statue of Liberty - 21 min drive

Getting around

  • Bayonne 8 Street Station - 8 min drive
  • Grasmere Station - 10 min drive
  • Newark Liberty Intl. Airport (EWR) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Checkers - ‬2 min drive
  • ‪Mekkah Market - ‬2 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Tim Hortons - ‬4 min drive

About this property

Hilton Garden Inn New York / Staten Island

3-star hotel near Staten Island Mall, connected to the convention center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 16 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York / Staten Island. Self parking is free.

This 3-star Staten Island hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 6 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2001
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn New York / Staten Island offers 198 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

This Staten Island hotel provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

Languages

English, Italian, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Art gallery
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Staten Island New York
Hilton Garden Inn New York Staten Island
Hilton Garden Inn Staten Island New York
Hilton Garden Inn New York Staten Island Hotel
Hilton Garden Inn New York Staten Island
Hotel Hilton Garden Inn New York / Staten Island Staten Island
Staten Island Hilton Garden Inn New York / Staten Island Hotel
Hotel Hilton Garden Inn New York / Staten Island
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden New York Staten
Hilton New York Staten Staten
Hilton Garden Inn New York / Staten Island Hotel
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn New York / Staten Island Hotel Staten Island

Hilton Garden Inn New York / Staten Island Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1003 reviews" "
Rating 8 - Good. 238 out of 1003 reviews" "
Rating 6 - Okay. 128 out of 1003 reviews" "
Rating 4 - Poor. 92 out of 1003 reviews" "
Rating 2 - Terrible. 78 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely experience
Stayed 2 nights in Oct 2024

6/10 Okay

Chantel

Stayed 4 nights in Aug 2024

8/10 Good

Lynn, Peabody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was a short stay. It was ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stay due to cancelled flight
I would have given 5 stars for everything except that our flight was delayed so we got there very late and couldn’t get into the hotel to check in. We spent 20 minutes trying to call the front desk with no answer. We had to walk across to the hotel across the parking lot and luckily the security person over there had the cell number of the manager and was able to tell him to open the door for us. If that man had not been there we would have been stuck outside with no place to go. The hotel next door had no rooms available
Stayed 1 night in Aug 2024

6/10 Okay

viviana

Travelled with partner
Close to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael e

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and wonderful restaurant on site
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Excellent staff. However, the music Saturday night after 11 from the 1st floor had too much bass and was loud until midnight.
Stayed 3 nights in Jul 2024

2/10 Terrible

Clara

Stayed 1 night in Jul 2024

2/10 Terrible

Jackie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is extremely outdated and very dirty , staff is very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property
Stayed 2 nights in Jul 2024

6/10 Okay

Bluberry

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Temea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the lovely experience Hilton!!
It was very peaceful and tranquil. Definitely worth the price and the breakfast buffet was just what we needed in the morning. We especially loved the front desk staff ❤️
Stayed 1 night in Jul 2024

6/10 Okay

Ruthann

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is old and not very well maintained. However, the manager at the front desk did an exceptional job, she should be at a 5 star property.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Ty
Stayed 2 nights in Jul 2024

6/10 Okay

Sengul, Freehold

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a little loud and hard to sleep. AC unit way too loud but very clean. The staff was very nice, lots of parking, and nice lobby.
Stayed 1 night in Jul 2024

4/10 Poor

Ari

Travelled with partner
Liked: Staff & service
I have stayed at this property over the last 6 years whenever I visit NYC. Instead of seeing improvements I’ve seen a decline in the property’s condition. The rooms are in desperate need of some upgrades. Some fresh paint and also fix the water stains on the ceiling, update the carpets. In addition, the bed, while clean was extremely uncomfortable, no support, very noisy, it was hard to get a good night’s rest because every movement created loud squeaking and shaking. The walls are paper thin, I was able to hear the conversation of the people next door as if they were in my room. For the cost of the rooms I would have expected to see improvements throughout the years, however, it is quite the opposite. The staff is amazing and helpful, but the owners need to step up and do better for the overall customer experience.
Stayed 2 nights in Jul 2024

4/10 Poor

Krista

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Tv didn’t work and inwas told there was nothing else they could do
Stayed 1 night in Jul 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2024

2/10 Terrible

Barbara, Covington

Disliked: Staff & service, property conditions & facilities
My first room had mold coming down the ceiling the wallpaper was peeling off the walls the laminate on the Closet doors was peeling off and the bathroom look like it was falling apart. When I went down to complain, they told me they had no other rooms. I told them that it was a health condition that I was there for nine days and they needed to do something. They said I needed to switch when I went back down to switch they told me there was nothing availabl, I had an issue with Samantha at the desk. She tried to say they were upgrading me to a corner suite which I did not book in the first place because I know it’s a along the expressway and I had to listen to motorcycles, drag racing, and tractor trailers air breaking. I went back down the next day, and they put me in a renovated room the same type that I reserved but I had a call corporate to have this done. It took five days to get into a room that sounded like the air conditioner was an airplane taking off. I will never ever stay at Nicotra Hilton in Staten Island ever again. It was a horrible experience. Let’s not mention the motorcycles drag racing at 3 AM on Saturday morning down the service road
Stayed 9 nights in Jun 2024

8/10 Good

Jodi, Canton

Stayed 3 nights in Jul 2024

8/10 Good

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This category does not apply. I stayed in a nice clean room and did not spend time hanging around.
Stayed 2 nights in Jun 2024