check in lady rude and dismissive, could have cared less about my concerns about the pool times when asked and asked about the pool being outside, not inside, should have looked online she said, poor customer skills to say the least. kept asking for my credit card card to plug for incidentals for 50 dollars if needed in advance between my questions i wanted addressed, terrible, place was nice and clean, decent room, over priced for pool outside not inside and lack of hours to keep it opened, closed @ 9 pm and arrived 845, of course lady was short, you got about 10 minutes, nice. compared to full service hotels we stayed at before i feel a bit over bit over priced. not happy