10/10 Excellent
María Bárbara
21 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superó mis expectativas
María Bárbara
Stayed 3 nights in Oct 2024
Boca de Agua
4.5 star property
Luxurious 4.5-star hotel with outdoor pool
Choose dates to view prices
Photo gallery for Boca de Agua
Reviews
1010 out of 10
Exceptional
Popular amenities
- Breakfast available
- Bar
- 24/7 front desk
- Pool
- Spa
- Air conditioning
Explore the area
Carretera Chetumal-Cancun KM. 4.5, Xul-Ha, QROO, 77963
- Lake Bacalar7 min drive
- Cenote Azul13 min drive
- Barbacoa y Mixiotes11 min drive
- Chetumal, Quintana Roo (CTM-Chetumal Intl.)46 min drive
Room options
View all photos for Tree House (Master Pool)
Tree House (Master Pool)
- 75 sq m
- Sleeps 2
- 1 King Bed
View all photos for Tree House, 2 Bedrooms (Pool)
Tree House, 2 Bedrooms (Pool)
- 90 sq m
- Sleeps 6
- 2 Queen Beds and 1 King Bed
View all photos for Tree House (Jungle)
Tree House (Jungle)
- 45 sq m
- Sleeps 2
- 1 King Bed
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About the area
Xul-Ha
Close to airport.At this Xul-Ha hotel, you'll be within 3 miles (5 km) of Lake Bacalar and 9 miles (15 km) of Cenote Azul. Also within 9 miles (15 km) are Cenote Cocalitos and Cenote Esmeralda.
What's nearby
- Cenote Azul - 13 min drive
- Cenote Cocalitos - 13 min drive
- Laguna Milagros - 18 min drive
- Laguna Bacalar Ecological Park - 18 min drive
- Chetumal Ferry Terminal - 35 min drive
Getting around
- Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 46 min drive
Restaurants
- Los Rápidos de Bacalar - 12 min drive
- Blu Beach Club - 13 min drive
- Siete By Habitas Bacalar
- La Eufemia - 24 min drive
- Maya Luum - 18 min drive
About this property
Boca de Agua
Luxurious 4.5-star hotel with outdoor pool
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and tour/ticket assistance are also featured at the luxury Boca de Agua. Self parking is free.
Smoking is allowed in designated areas at this 4.5-star Xul-Ha hotel.
- 22 guestrooms or units
- Breakfast available (surcharge)
- Front desk (24 hours)
- Storage area for luggage
- Tour and ticket information
- Concierge
- Garden
- Smoking in designated areas
- Bar or lounge
- Coffee shop
- Dining venue
Boca de Agua offers 22 air-conditioned accommodations with minibars and bathrobes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas and include desks. Beds feature down comforters and premium bedding. This Xul-Ha hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. In-room massages and change of towels can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.
Languages
English, French, Spanish
Property amenities
Family friendly
- Outdoor pool
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Food and drink
- Continental breakfast available for a fee daily 8:30 AM–11:00 AM: USD 32 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
Things to do
- Kayaking
- Outdoor pool
- Paddleboards on site
- Private picnics
- Spa services
Accessibility
- This property does not have elevators
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Ceiling fan
- Down comforter
- Premium bedding
Bathroom
- Bathrobes
- Outdoor shower
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Food and drink
- Champagne service
- Minibar
More
- Desk
- Guidebooks/recommendations
- In-room massage
- Individually furnished
- Laptop-friendly workspace
- Local maps
- Restaurant dining guide
- Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
- No pets allowed, but service animals are welcome
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Service fee: 10 percent
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for continental breakfast: approximately USD 32 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
We should mention
- Pool access available from 9:00 AM to 6:30 PM.
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Boca de Agua Hotel
Boca de Agua Xul-Ha
Boca de Agua Hotel Xul-Ha
Boca de Agua Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 3 reviews" "
10 - Excellent
3
Rating 8 - Good. 0 out of 3 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews" "
2 - Terrible
0
9.4/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Anja
Travelled with family
22 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schöne Ausstattung, extrem freundliches Personal, welches alles möglich macht, was gewünscht wird. Traumhafte Lage mit direktem Zugang zur Lagune.
Anja
Stayed 2 nights in Aug 2024