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Swan's Cay

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Swan's Cay

Interior entrance
Outdoor pool, pool umbrellas, sun loungers
View from room
Classic Triple Room
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
Calle Tercera, Bocas del Toro, Bocas del Toro
  • Bocas del Toro Ferry Terminal
    ‪5 min walk‬
  • Carenero Island
    ‪1 min drive‬
  • Tortuga Beach
    ‪7 min drive‬
  • Bocas del Toro (BOC-Bocas del Toro Intl.)
    ‪5 min walk‬

Room options

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Bocas del Toro

Near the airport.You'll be steps from Bolivar Park and within a 10-minute walk of Bocas del Toro Ferry Terminal. Lil' Spa Shop by the Sea and Bocas Marina are also within half a mile (1 km).

What's nearby

  • Bolivar Park - 1 min walk - 0.1 km
  • Bocas del Toro Ferry Terminal - 5 min walk - 0.5 km
  • Bocas Marina - 9 min walk - 0.8 km
  • Carenero Island - 1 min drive - 0.1 km
  • Tortuga Beach - 7 min drive - 3.7 km

Getting around

  • Bocas del Toro (BOC-Bocas del Toro Intl.) - 1 min drive

Restaurants

  • ‪JJ’s at Bocas Blended - ‬4 min walk
  • ‪Barco Hundido Bar - ‬3 min walk
  • ‪The Pirate Bar Restaurant - ‬4 min walk
  • ‪Mana Bar and Restaurant - ‬2 min walk
  • ‪Café Del Mar - ‬4 min walk

About this property

Swan's Cay

3-star guestrooms with free WiFi
Swan's Cay offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Swan's Cay. Self parking is free.

This 3-star Bocas del Toro hotel is smoke free.

  • 49 guestrooms or units
  • 2 levels
  • 2 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Swan's Cay offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: PAB 10.70 for adults and PAB 10.70 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Full-sized refrigerator/freezer
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swan's Cay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PAB 10.70 for adults and PAB 10.70 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Swan's Cay
Swan's Cay Bocas del Toro
Swan's Cay Hotel
Swan's Cay Hotel Bocas del Toro
Swan's Cay Hotel
Swan's Cay Bocas del Toro
Swan's Cay Hotel Bocas del Toro

Swan's Cay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 140 reviews
Rating 8 - Good. 53 out of 140 reviews
Rating 6 - Okay. 27 out of 140 reviews
Rating 4 - Poor. 12 out of 140 reviews
Rating 2 - Terrible. 5 out of 140 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jianyu

Rooms too noisy. No window.
Stayed 3 nights in Dec 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location downtown. Although we didn’t swim the pool looked nice. The hotel is a bit dated but the room had decent amenities like a cold mini fridge and AC.
Stayed 2 nights in Dec 2024

6/10 Okay

Johel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well the room full dust around ledge and the air conditioner was malfunctioning. Here in the review you can see a fotos of the room.
Stayed 3 nights in Nov 2024

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, hotel was clean and seemed to be safe. Surrounding area of Bocas town was pretty run down and dirty
Stayed 6 nights in Nov 2024

10/10 Excellent

Argelis

Stayed 1 night in Sep 2024

8/10 Good

Coleen

Travelled with family
Liked: Cleanliness
This property is very affordable. However the rooms are a little musty smell like mold. I stayed in room 124. The roads in Boca is horrible. They are working on the roads and I was told it's been a year and nothing much has changed. The pool was nice. Next door property is a soar eye.
Stayed 2 nights in Aug 2024

8/10 Good

EMILIO

Stayed 2 nights in May 2024

8/10 Good

Garlon

Stayed 2 nights in May 2024

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This was a budget family holiday and the location was great for restaurants bars and nightlife. We used the hotel as a base for travelling to different islands using water taxis so ticked the box . Staff were friendly and helpeful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Huyen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with pool, clean & breakfast buffet
This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
Stayed 2 nights in Feb 2024

10/10 Excellent

Genie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly.
Stayed 3 nights in Jan 2024

8/10 Good

RAJENDRAN, Pensacola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have very thin walls and you can here people having sex in adjoining rooms
Stayed 4 nights in Dec 2023

8/10 Good

Pilar

Stayed 3 nights in Dec 2023

10/10 Excellent

Biolley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2023

10/10 Excellent

Osvaldo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aisha at main desk helped us a lot, her willingness to help was amazing. also a good and neat place to stay, really clean !
Stayed 2 nights in Nov 2023

4/10 Poor

Allyson

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The AC stopped working…so I had two very uncomfortable nights. Staff were not bothered. Don’t stay here.
Stayed 2 nights in Nov 2023

2/10 Terrible

Angelik M.

Travelled with partner
Disliked: Staff & service
The hotel it self is really nice, the breakfast is okay, even though the staff will close the buffet 15 min before to a sure they had food left for them. The rooms are okay however the bed from our room 225 was as hard as prison beds, my back was killing me for 3 days. The cleaning staff are extremely loud and do not respect guest sleeping. To top that off we arrived pretty early at the hotel but we’re informed we couldn’t check in because “they’re were no rooms available” so we stayed in the pool area while they had “availability” it was 11 am and the room225 was cleaned. I passed by receptionist at 12 and asked and the receptionist told me she still had no room available. I came back at 4pm and to my surprise I was given room 225. So they basically made me wait around just because, if I would have known this I would have paid an extra day just to have a room available but this wasn’t event offered to me.
Stayed 2 nights in May 2023

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2023

10/10 Excellent

David

Stayed 2 nights in Apr 2023

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service
Paid for a very disappointing breakfast
Stayed 4 nights in Mar 2023

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Feb 2023

10/10 Excellent

Ilan

6/10 Okay

Rubian, Flushing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very small and clean. the location is in the heart of town. the pool is nice and the restaurant on location is a good breakfast deal at $8.90 for the buffet
Stayed 3 nights in Nov 2022

10/10 Excellent

Pamela, Whitby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our short stay (3 nights) at Swan's Cay. The room was clean and had everything we needed. The pool was great, just steps away from our room and the water was the perfect temperature. Staff were helpful and friendly. The only thing that was not great was the dog tied up next to a house behind the hotel that barked every afternoon/evening, but not much the hotel can do about that.

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location close to everything at isla colon but at the same time quiet no loud bars or restaurant next to this hotel which is a problem in bocas. Swans cay quiet and peaceful. the Hotel has a pool that not many hotel in bocas has one. they also have a nice sushi restaurant. great place i will be back soon
Stayed 4 nights in Feb 2022