10/10 Excellent
Natalia
15 Oct 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is smth out of this world: amazing territory, style of the rooms, food… It’s tte best hotel we stayed in.
Food: main restaurant has so many food options, it’s impossible to try all. And every time the chef welcomes you at the entrance..
Rooms: we stayed in deluxe rooms - we had jacuzzi, access to the swimming pool. The rooms are huge, you have your own walk-in wardrobe, very comfy bed. Although they are a bit dated.
Territory of the hotel: is beyond everything I’ve seen. Foundations everywhere. Many electric buggies for those who cannot walk.
We had photo session with the professional photographer from the hotel - super nice photos, very happy.
We also had a couple of medical incidents. 🙈 so we had a chance to meet the local doctor, who was super helpful and organised a special car from the private hospital they work with. Everything was seamless.
Especial thanks to Adile - the lady was assigned to our help, and was helping us with literally everything. In this hotel, when you check in, you are welcomed by a member of staff who speaks your mother tongue. Then during your whole stay you can ask any questions via WhatsApp. It’s super convenient. Adile was assigned to our group. She welcomed us at the vestibule, offered drinks on comfy sofas, took our passports and checked-us in while we were having coffee! Level of service is just brilliant. We then had some questions about cleaning, etc, and they were addressed through WhatsApp immediately (max within 10’).
Natalia
Stayed 8 nights in Sep 2023
