6/10 Okay
shaythia
Travelled with family
30 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros:
-The staff were friendly
-The food was decently priced at hotel restaurant and food near by was cheap
-hotel will hold your luggage after checkout for you to be able to keep exploring city
-The room was a decent size and although the website listed the beds as 2 twins they were actually a full size bed and a king size
-the subway/bus station was right a cross street from hotel
-there are plenty of attractions walking distance
Con:
-The beds were hard it felt like I was sleep on springs covered by cardboard, I went to front desk and asked if there was a softer bed option or a bed softener pad and was told no all the beds are the same, me and my sister were disappointed and unable to get a restful night sleep the entire trip.
-The room had a weird odor to it that triggered my sinuses and my nose was constantly dripping
-The kitchen had only hot water ( that came out cold) and the cold water dial didn’t work. And shower water was only hot at night not during day
-There was a tv in the living room/ second bedroom area that had no cord when we asked the hotel staff about getting the cord and remote we were told no, rooms are allowed only one tv to be in use and that was not the tv we were allowed to use.
-The refrigerator in room froze all of our food and drinks
-the room didn’t have a thermostat so whatever temp hotel choose was room temp
-the room plugs all were half out the wall
-only overhead light in kitchen area , rest of suite was lamp lit only
shaythia
Stayed 5 nights in Aug 2024