Iceman Rooms was a good affordable option for me in Bolzano. It would be helpful if the special instructions for check-in also stated that the reception is the same as Residence Fink (hotel), as it only gives the address on the instructions. The bathroom was modern and clean but not ideal that it was detached from the room, fine for a one night stay! Air-conditioning would be a helpful new installment for the summer months. I had two different reception experiences, the first was enquiring about checking-in the following day— two ladies sat there ignoring me while one was on the phone and the other not acknowledging my presence only when the phone call ended did they help me. The one not on the phone was not doing anything, very bad customer service. I checked- in later than anticipated and the man who helped me was very friendly on the phone and in-person and efficient/helpful. I have one concern for this place— there is no lock on the main staircases going up to the rooms so anybody can go up which I find rather unsafe, especially as a solo traveller, I suggest using the pincode lock on the door and giving this to guests who have checked-in. Overall good stay for a cheaper option and for one night. Great location basically directly next to Ötzi Museum.