Centro / Baixa stay.Within a 10-minute walk of this Centro / Baixa guesthouse, you'll find Chapel of Souls and Bolhao Market. Porto Coliseum and Ponte Infante D. Henrique are also within half a mile (1 km).
As a guest of Charm Palace, you'll find a library, a terrace, and multilingual staff. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Charm Palace also features tour/ticket assistance, a garden, and express check-out.
This Porto guesthouse is smoke free.
9 guestrooms or units
2 levels
2 buildings
Breakfast available (surcharge)
Express check-out
Staff is multilingual
Tour and ticket information
Library
Terrace
Garden
No smoking on site
Charm Palace offers 9 accommodations with complimentary bottled water and hair dryers. These individually decorated and furnished accommodations include desks. 30-cm flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour offsite parking within 1640 ft (EUR 12 per night)
Street parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 15.00 per person
Things to do
Art gallery
Private winery tours
Accessibility
This property does not have elevators
Room amenities
Entertainment
30-cm flat-screen TV
Satellite channels
Bedroom
Bed sheets
Bathroom
Bidet
Hair dryer
Shampoo
Soap
Toilet paper
Towels
Food and drink
Electric kettle
Free bottled water
More
Desk
Guidebooks/recommendations
Individually decorated
Individually furnished
Iron/ironing board (on request)
Local maps
Restaurant dining guide
Policies
Check-in
Check-in start time: 1:30 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: EUR 30.00 for check-in between 6:00 PM and midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive after 5:30 PM on Sunday must contact this property in advance.
Access methods
Host will greet you
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 15.00 per person
Airport shuttle fee: EUR 35.00 per vehicle (one-way, maximum occupancy 2)
Nearby parking fee: EUR 12 per night(1640 ft away; open 24 hours)
Late check-in fee: EUR 30.00 for check-in between 6:00 PM and midnight
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.
Property Registration Number 30866/AL
Property is also known as
Charm Palace Guesthouse Porto
Charm Palace Guesthouse
Charm Palace Porto
Palácio Fenizia
Charm Palace Porto
Charm Palace Guesthouse
Charm Palace Guesthouse Porto
Charm Palace Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very old building, creaky with big rooms and big bathrooms, wooden floors. Property had character. Host was very accommodating & helpful. Parking is round the corner at 12 eur a day at a public multi-storey. Very very minor point, would recommend a rug or two or slippers as walking on bare unpolished wood with bare feet isn’t that comfortable. Quiet part of town but still 10-15 mins walk to the main areas. Would def stay here again, we enjoyed our two nights here. No kettle in the room but they are happy for you to use the one downstairs.
We stayed in the Gray room. The room needed a bit of renovation, but other that than everything was excellent. Our room was very spacious and had a direct exit to the garden. The hotel is very quite, and in a walking distance to everything, the metro station is very close. From our point of view the offered breakfast is a bit overpriced, 15 euros per person. In the numerous nearby coffee shops we were having a dissent breakfast under 10 euros for both. I would highly recommend that place.
Coming off the street was lovely, spacious, clean, and had a sense of old-style opulence, with the large room and bathroom reflecting this. The reception was exceptional and friendly prior to arriving and throughout our stay. On arrival, spending time telling us where to go and see, optimising certain attractions and where specialist restaurants are. We can highly recommend the stay.
Johan
Stayed 3 nights in Oct 2024
4/10 Poor
Patrick
Travelled with partner
28 Sep 2024
Disliked: Cleanliness, staff & service, amenities
Carpets on stairs and corridors are worn out and stained.
Service is non-existent. If problem they tell you: call 112!
Rooms are not being made up!
This is very expensive glamping wrapped as luxury stay.
Loved this hotel, was in a good location, very clean, quiet and Bruno was a fabulous host with lots of tips and recommendations. Porto is fabulous and this hotel is located near a metro AND the amazing market...I went with a friend, 2 bedrooms, 2 bathrooms and a kitchen....whats not to love, modern and stylish
Check in with Bruno was excellent! So very welcoming and helpful. Also shared tips on places to eat in the area. You don’t get that kind of welcome at big name brands!
Bruno was an amazing ambassador for both the Charm Palace and Porto in general. What an asset to your operation! His recommendations for places to eat were right on the mark and exactly as he describe — down to the descriptions of the food courses. So enthusiastic and genuinely interested in helping us experience the best few days we could in your city. The rooms are spectacular and the location perfect for staying just outside the hubub of the tourist core while still only 15 minutes walk from the old city centre. Too bad the water heater broke for the last two days though. The cold showers were bracing but not quite what we had hoped for. 😆 (An offer of free breakfast on the last morning would have been a cool gesture to make up for it. Just something to consider for future.) We would definitely come back for the check-in alone though!
We had a really lovely stay in the Grey room at charm palace , access to our own outside seating and then the communal garden which felt very relaxing after walking up lots of steps and hills all day , felt very safe and comfortable at charm palace , Was Greeted by Bruno who helped us with ideas of things to do and dinner reservations , only thing I would comment on was the bed was so hard it was like sleeping on the floor ! But after using blanket as extra padding under the sheet it was slightly more comfortable , toilet and shower room were lovely , high ceilings made it all feel very grand ! Would recommend to my friends and family as a great place to stay , local supermarkets nearby and we walked everywhere and had a very good stay in Porto
We stayed 3 nights at Charm Palace. At check-in, Bruno took some time talking through some local restaurants and Porto more generally. And the room was fantastic!
Beautiful property, amenities close by. No parking, paid parking garage 10 minute walk away. Room was hot, no air, hard to leave windows open because of street and traffic noise.Bed just had a cold weather comforter, no sheet, so had to sleep without covers because of heat.
Would still go back
CARL
Stayed 2 nights in Oct 2023
6/10 Okay
Fernando, Columbia
Travelled with partner
1 Oct 2023
Liked: Cleanliness, staff & service, amenities
While we were fine with the lack of staff at the facility per the description, our room was incredibly stuffy and the toilet wasn’t thoroughly cleaned. There was one small fan to “compensate” for the lack of air conditioning but the circulation was poor. Opening the windows led to a shared sun room with the hall and room across from us so we couldn’t leave it open to allow the cool air to come in. I will say the tub and shower were excellent, however. Pillows on the bed were flat and old. Just an ok, but otherwise uncomfortable stay.
We enjoyed our 5 night stay, the property is located on the top end of the town and is a bit of a walk down to the river
The bathroom was amazing
We would stay at charm palace again
A beautiful guesthouse, located centrally but outside of all the action. We walked to all the sites north and south of the river. Our room was very comfortable, really spacious and very well equipped. Paid on street parking in front but a paid car park nearby and very good value. We paid €20 for 48 hours.
The room and property were beautiful. Bruno helped us with a late check-in and gave us some great recommendations for food and activities in Porto. Such a great host and he made our stay in Porto a wonderful one.
Amazing place! I had a really enjoyable time at Porto because of the accommodation, near to attractions and it was easy to locate. Staff was also friendly.
The room was wonderful, spacious,and well appointed. The best part of the stay was Tatiana. She is an amazing hostess and a wealth of information about Porto.
This is a charming property which has a distinct style. Our room was spectacular and unusual. Helpful staff and nice breakfast. A lovely quiet garden at the rear. Close to the underground and city centee. Highly recommend
David
6/10 Okay
Bryce
28 May 2023
Liked: Cleanliness, staff & service
It is a cute building. Unfortunately, there are a few drawbacks: very uncomfortable beds and no air conditioning. They should get mattress covers and mini splits. There was a WiFi issue during my stay, but they did come to fix it. I did not like that they entered my unit without permission while I slept late one morning to do the WiFi repairs.