4/10 Poor
Matt A.
6 Jan 2025
Not a great fit for us....
We have family that live in Bonita Bay and we've stayed in Wild Pines for an extended family vacation every year for about 8 years and this was the first unit that didn't work for us.First off, we love Bonita Bay and Wild Pines is a great location - near the club pool, the golf and has a bus to the beach. Would always recommend Bonita Bay. This unit is in a smaller building with no elevator - fine for us but could be an issue for others. We ended up having a few issues. The washing machine was not working when we arrived. After letting the manager know on our second day, a repair person came a few days later. We found out two days later that the washer needed a new part and would not be working during our stay. Things break but to come into a unit that didn't have a working washing machine and then not know until 5 days into our stay that it would not be fixed was frustrating. Other issues:-large tub with smell mitigation open in the dining room-Blinds falling off when opened-Hurricane shutters closed and unable to be opened, making the 2nd bedroom dungeon-like-difficult-to-read TV instructions, cable box in the master bathroom behind the dresser that we had to search to find, only one working remote for 3 TV's-not enough supplies- we ran out of trash bags and toilet paper-only a few beach towels by way of entertainment supplies-lanai light burned outAgain, we're not super-picky, but all of these issues compiled left our stay lacking.
Matt A.
Stayed 7 nights in Dec 2024