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Grand Hotel Francais - ex. Best Western

3.0 star property
3-star Victorian hotel near Place de la Bourse

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Photo gallery for Grand Hotel Francais - ex. Best Western

Exterior detail
Property grounds
Lounge
In-room safe, blackout drapes, soundproofing, iron/ironing board
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Place Gambetta
    ‪4 min walk‬
  • Rue Sainte-Catherine
    ‪4 min walk‬
  • Bordeaux Cathedral
    ‪5 min walk‬
  • Bordeaux (BOD-Merignac)
    ‪50 min drive‬

Room options

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Quality Hotel Bordeaux Centre

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (584)
The price is CA $131
per night
CA $151 total
includes taxes & fees
27 Feb - 28 Feb
Quality Hotel Bordeaux Centre

About the area

Bordeaux

Heart of Bordeaux.Within a 10-minute walk of this Bordeaux City Centre hotel, you'll find Rue Sainte-Catherine and Place de la Bourse. Les Grands Hommes and Place Gambetta are also within half a mile (1 km).

What's nearby

  • Rue Sainte-Catherine - 4 min walk
  • Bordeaux Cathedral - 5 min walk
  • Grand Theatre of Bordeaux - 5 min walk
  • Place de la Bourse - 8 min walk
  • Place des Quinconces - 8 min walk

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪Le Grand Café - ‬2 min walk
  • ‪Bistro Montesquieu - ‬2 min walk
  • ‪Quick - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪L'Alchimiste - ‬2 min walk

About this property

Grand Hotel Francais - ex. Best Western

3-star Victorian hotel near Place de la Bourse
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. The eco-certified Grand Hotel Francais - ex. Best Western also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Bordeaux hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Grand Hotel Francais - ex. Best Western offers 35 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Property amenities

Family friendly

  • Babysitting services
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 20 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 17 for adults and EUR 9 for children
  • 1 restaurant
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 90
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Grand Hotel Francais - ex. Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 437 out of 820 reviews
Rating 8 - Good. 303 out of 820 reviews
Rating 6 - Okay. 59 out of 820 reviews
Rating 4 - Poor. 14 out of 820 reviews
Rating 2 - Terrible. 7 out of 820 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harvey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for sight seeing and very comfy rooms
Small hotel, great friendly service with a good breakfast. Small hotel in the middle of Bordeaux, walking distance from all. They arranged a daily taxi for us as being in that part of the city, It is hard to get an uber. Would definitely stay agian.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, service and rooms!
Friendly and helpful staff, excellent room, clean, safe area. Lobby bar has cool vibe. Hotel is in excellent location with plenty of restaurants & shopping close by. The streets of Bordeaux are very small, many closed off to traffic. Local building are very old but well kept. I felt safe and people & families were walking about. Taxi to train station was on $6.50.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 3 nights in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Extremely convenient situation right in the centre of things. Very quiet and relaxing, lovely bar and excellent breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

marc moshe

Liked: Amenities, property conditions & facilities
Very central clean and welcoming
Stayed 1 night in Oct 2024

8/10 Good

Lev

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very cozy bar with Excellent drinks. Location is perfect.
Stayed 2 nights in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower cubicles are way too small.
Thé hotel service js good and the hotel condition is good. If you are a larger person you will need to breathe in or inhale to be able to close the shower door. I’m not especially large but I had to do this .
Stayed 1 night in Oct 2024

6/10 Okay

Janet

Travelled with group
Liked: Staff & service
The comfort room is small but fine for a short stay. Central location tram tickets can be bought at the hotel with reductions available for local attractions. Lots of restaurants in the area.
Stayed 3 nights in Oct 2024

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located just off the main shipping and pedestrian area, the hotel is in a small, quiet street. The area felt safe (we were 3 senior ladies with some mobility issues) and very accessible. Everyone staffing the front desk was fluent in English, friendly and efficient. Now that you have to request shampoo and cream rinse if you need it; it is not automatically supplied in the rooms. We had two rooms, one was on the first floor, handicapped accessible, and comfortably large and one (the single room) was elevator accessible and quite small but also comfortable to sleep in. The bar was a nice lounge that also functioned as a very comfortable meet-up space. (We only had wine but it was fully stocked.) During the day, before it was open to serving, it was a lovely, uncrowded place to wait, relax with friends, or read and reply to email. It has an old-world feel to it with me-, world comforts in it's seating.
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great part of the old town in Bordeaux. The staff were very helpful
Stayed 3 nights in Sep 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More choice of teas in the room would be my only minor criticism
Stayed 3 nights in Sep 2024

6/10 Okay

Deborah

Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Stayed 4 nights in May 2024

6/10 Okay

Eva

Liked: Cleanliness, staff & service
I have stayed here 5 times over 2 years. The hotel has in my opinion become a little shabby.
Stayed 1 night in Jul 2024

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, nice room but quite small, great shower
Stayed 2 nights in Sep 2024

10/10 Excellent

Garett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, amenities
Great location, fantastic service, just what was needed for a two night break. Not flash, just clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, well-maintained hotel. Nicolas on reception and Théo in the bar looked after us particularly well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Iestyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful city - great hotel
Lovely hotel. We were upgraded to a deluxe comfort room. Check in was easy and staff very helpful. The rooms were clean and well decorated, comfortable beds and air conditioning too! Bordeaux is a beautiful city. Driving around isn’t easy as it’s mostly pedestrianised but the staff in the hotel were very helpful with directions and maps and we received discounted parking locally, with our stay. Family friendly - yes.
Stayed 1 night in Jul 2024