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Mercure Bordeaux Lac

4.0 star property
Family-friendly 4-star hotel near Kart System

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Bordeaux Lac

Exterior
Exterior
Bar (on property)
Exterior
Superior Room, 1 Double Bed with Sofa bed

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
Rue du Grand Barail, Quartier du lac, Bordeaux, Gironde, 33300
  • Kart System
    1 min walk
  • Barriere Casino Theatre
    5 min walk
  • Bordeaux Congress Center
    7 min walk
  • Bordeaux (BOD-Merignac)
    13 min drive

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 29.8 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

  • 26.4 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Novotel Bordeaux Lac
Pool
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (940)
The price is CA $126
per night
CA $149 total
includes taxes & fees
30 Nov - 1 Dec
Novotel Bordeaux Lac

About the area

Bordeaux

Quartier du Lac stay.A stay at this Quartier du Lac hotel places you steps from Kart System and within a 5-minute walk of Barriere Casino Theatre. Also, Bordeaux Congress Center is within half a mile (1 km) and Matmut Atlantique Stadium is within 2 miles (3 km).

What's nearby

  • Barriere Casino Theatre - 5 min walk
  • Bordeaux Congress Center - 7 min walk
  • Matmut Atlantique Stadium - 14 min walk
  • Bordeaux Exhibition Center - 19 min walk
  • Cité du Vin - 6 min drive

Getting around

  • Claveau Tram Station - 3 min drive
  • Bruges Station - 5 min drive
  • Merignac Airport (BOD) - 13 min drive

Restaurants

  • ‪Sakana - ‬15 min walk
  • ‪La Brioche Dorée - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪L'Aquitania - ‬5 min walk
  • ‪Hippopotamus - ‬3 min walk

About this property

Mercure Bordeaux Lac

Family-friendly 4-star hotel near Kart System
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1238 square feet (115 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Mercure Bordeaux Lac. Self parking is free.

This 4-star Bordeaux hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1238 sq ft of conference space
  • 115 sq m of conference space
  • Built in 1975
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Bordeaux Lac offers 100 accommodations with minibars and safes. Beds feature premium bedding. 116-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Hebrew, Spanish

Property amenities

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 18.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Playground
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 116-cm flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 9:30 PM.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Bordeaux Lac
Mercure Hotel Bordeaux Lac
Mercure Bordeaux Lac Hotel
Mercure Lac Hotel
Mercure Lac
Mercure Bordeaux Lac Hotel
Mercure Bordeaux Lac Bordeaux
Mercure Bordeaux Lac Hotel Bordeaux

Mercure Bordeaux Lac Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 147 out of 413 reviews" "
Rating 8 - Good. 170 out of 413 reviews" "
Rating 6 - Okay. 60 out of 413 reviews" "
Rating 4 - Poor. 25 out of 413 reviews" "
Rating 2 - Terrible. 11 out of 413 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

David

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel smelt, air conditioning didnt work, needs a good clean
Stayed 1 night in Aug 2024

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is to the North of Bordeaux city centre. It is few minutes walk to a tram stop for the C Tram line and a 20-25 min tram line into the city. The hotel pool is good with some sunbeds, and it’s open 11am-9pm with the hotel providing pool towels for free use. The bedroom on 6th floor look to have been recently refurbished and was comfortable. The hotel was let down by having not many staff to cover the bar during the day and reception. The breakfast buffet was basic, but there was staff replenishing regularly what was on offer. It was fine.
Stayed 2 nights in Aug 2024

6/10 Okay

Claudio

Travelled with family
Liked: Staff & service, room comfort
Needs revamp
Spacious family room in business district outside of town Hotel was a bit run down, seemed to have works going on. Decor need a revamp as bits were dirty and coming apart. Lobby toilet was not nice and had not been cleaned. One of the lifts was broken, the other very slow and not really worth using unless you needed to.
Stayed 1 night in Aug 2024

2/10 Terrible

sugio

Stayed 2 nights in Jul 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff really friendly/helpful. Outside pool nice. Easy parking and good location for Bordeaux tram system. Public areas of hotel clean and tidy. Only downside, while room was clean it could have done with a bit of a refurb.
Stayed 1 night in May 2024

10/10 Excellent

Frederic

Stayed 1 night in May 2024

2/10 Terrible

Virginia, Camarillo

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty place and old, stinky too . They gave me an old room and I complained it wasn’t what I had seen in the website so they move me to a different floor with a new bedroom but still smell like 💩. Don’t book it at this location if you are smart . The ladies managers are very rude -no education .
Stayed 1 night in Jan 2024

10/10 Excellent

Mr Robin M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel
Comfortable hotel, handy for motorway, food and cleanliness very good
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Mattheus

Stayed 1 night in Apr 2023

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and helpful. The pool was well used too but we’ll maintained
Stayed 2 nights in Aug 2022

8/10 Good

Stephen C

Travelled with partner
Liked: Cleanliness, staff & service, amenities
WE stayed in room 407 and it was very challenging to get the door open.
Stayed 5 nights in Aug 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

4/10 Poor

Carola

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Unhelpful staff, ants in room, charged for drinks that were never ordered
Stayed 2 nights in Jul 2022

10/10 Excellent

Ana

Stayed 1 night in Jul 2022

8/10 Good

Danniel

Travelled with family and small children
Liked: Cleanliness, amenities
We booked a room for 2 adults and 2 children and it was huge. price and quality was good. The pool is good and big. The dinner was delicious and enough choice. The same applies for the breakfast. The service at the restaurant was not as good as the food. They were not very interested, gave us menu in French instead of English or asking us if we wanted the English one and not all employees spoke English. Hotel needs some remodeling as it is old from the inside (dirty carpets, old paint, etc); For one night i would recomend.
Stayed 1 night in Jul 2022

4/10 Poor

Alejandro

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
run down hotel, teared curtains, dirty floor, old towels, pool has filthy border, …etc
Stayed 1 night in Jul 2022

4/10 Poor

Sofiane

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not enough electric plugs, especially no one near beds plus light is low
Stayed 2 nights in Jul 2021

6/10 Okay

Angela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1 star at best
Dirty and run-down. I have no idea how this hotel earns 4 stars. Bathroom counters and walls have water spots and other stains, hairs on nearly every surface. Dust everywhere in bedroom. Carpets, especially in common areas dirty, stained, and old, unraveling at edges. The place looks like it was under renovation but never renovated. I’ve stayed in 2 star hotels far better than this one.
Stayed 1 night in Jul 2020

8/10 Good

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and easy stay close to airport
This was a last minute, need one night, close to the airport decision. The hotel was fine, clean and welcoming. The area is quite industrial and not much around. There was a decent burger restaurant next door that served good food. I would recommend if you need easy parking and easy transit to another deal destination, not sure I would stay more than a night or two.
Stayed 1 night in Jul 2020

8/10 Good

Jaoo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great value
Great and easy hotel for the kids. Clean, good facilities and good breakfast.
Stayed 1 night in Jul 2020

10/10 Excellent

Nuno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Everything eas very good. From staff to logistics, hotel itself and breakfast. Looking forward to return.
Stayed 1 night in Jan 2020

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Close links to the air port and tramway. Easy checking in and out process
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience at all!
It’s not like a 4star hotel! It’s just like a 2/3stars one! Very poor service, poor quality, sofa bed was very uncomfortable and we all ended up sleeping in one bed! Breakfast quality was so poor!
Stayed 2 nights in Oct 2018