4/10 Poor
eileen
Travelled with family
4 Nov 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs an update. couch in room was cheap, old and no support for back that is how worn out it was cushions sunk ready for garbage and had cat clawing marks
The dishwasher after rinse cycle never pumped out water even after trying to rinse agaiin old dishwasher or needs repair
room always smelled like cat piss it seems even if you washes rugs smell probably would linger probably due to cat at one time in room waa basically like a cat litter box so much so i had to go buy scented candles. all rooms were full because of halloween so i was stuck
pot for cookimg were also old and burnt not enough silverware only service for 4 had to keep washing forks sad and no can openers for canned food nor bottle openers
towels provided for baths were not bath size and small. also near sink in bathroom no soap holder had to leave soap on marble area
tub itself was slippery to shower not a slip free modern tub they should provide a slip free tub or at least a bath mat
coffee pot provided only was 2 cub server. my son also had a room his room had a normal coffee machine and did not smell of piss
i was so disappointed with my stay. staff was nice and polite though but room experience was si bad
eileen
Stayed 4 nights in Oct 2024