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Marriott Vacation Club® at Custom House, Boston

3.5 star property
3.5-star eco-certified hotel near Faneuil Hall Marketplace

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Photo gallery for Marriott Vacation Club® at Custom House, Boston

Rooftop terrace
Exterior
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils
View from property
1 bedroom, in-room safe, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Breakfast available
  • Bar
  • Laundry

Explore the area

Map
3 Mckinley Square, Boston, MA, 02109
  • Long Wharf
    ‪2 min walk‬
  • Faneuil Hall Marketplace
    ‪3 min walk‬
  • Quincy Market
    ‪4 min walk‬
  • Boston, MA (BNH-Boston Harbor Seaplane Base)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Hearing Accessible)

  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The Dagny Boston

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (5352)
The price is CA $244
per night
CA $325 total
includes taxes & fees
19 Feb - 20 Feb
The Dagny Boston

About the area

Boston

City center stay.At this Downtown Boston hotel, you'll be steps from Faneuil Hall Marketplace and within a 15-minute walk of TD Garden. Boston Common and Boston Public Garden are also within 2 miles (3 km).

What's nearby

  • Faneuil Hall Marketplace - 3 min walk
  • New England Aquarium - 5 min walk
  • TD Garden - 14 min walk
  • Boston Common - 18 min walk
  • Boston Convention and Exhibition Center - 4 min drive

Getting around

  • Aquarium - 2 min walk
  • South Station - 13 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 18 min drive

Restaurants

  • ‪Bostonia Public House - ‬1 min walk
  • ‪Mr Dooley's Boston Tavern - ‬3 min walk
  • ‪Hong Kong At Faneuil Hall - ‬1 min walk
  • ‪Granary Tavern - ‬2 min walk
  • ‪Wagamama - ‬2 min walk

About this property

Marriott Vacation Club® at Custom House, Boston

3.5-star eco-certified hotel near Faneuil Hall Marketplace
As a guest of Marriott Vacation Club® at Custom House, Boston, you'll find a fitness center, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Marriott Vacation Club® at Custom House, Boston also features express check-out, discounted use of a nearby fitness facility, and a porter. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Boston hotel.

  • 84 guestrooms or units
  • 25 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Pool or billiards table
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Marriott Vacation Club® at Custom House, Boston offers 84 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 32-inch flat-screen televisions come with premium satellite channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Boston hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Awards and affiliations

Eco-Certified Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 56 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 2.00-10.00 for adults and USD 2.00-10.00 for children
  • 1 bar

Things to do

  • Billiards/pool table
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Mini-fridge

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults, and USD 2.00 to 10.00 for children
  • Valet parking fee: USD 56 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number ROC-11545442-009

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Villas
Marriott Vacation Club Pulse Custom House Boston Aparthotel
Marriott's Custom House Villas
Marriott's Custom House Villas Aparthotel
Marriott's Custom House Villas Aparthotel Boston
Villas Boston
Marriott's Boston Custom House Villas Aparthotel
Marriott Vacation Club Pulse Custom House Aparthotel
Marriott Vacation Club Pulse Custom House Boston
Marriott Vacation Club Pulse Custom House
Marriotts Custom Resort
Marriotts Custom Hotel
Marriotts Custom Hotel
Marriott`s Custom House Hotel Boston
Marriotts Custom Resort
Marriott Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott's Boston Custom House Villas
Marriott Vacation Club® at Custom House Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott Vacation Club® at Custom House, Boston Hotel
Marriott Vacation Club® at Custom House, Boston Boston

Marriott Vacation Club® at Custom House, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 394 out of 517 reviews
Rating 8 - Good. 90 out of 517 reviews
Rating 6 - Okay. 21 out of 517 reviews
Rating 4 - Poor. 8 out of 517 reviews
Rating 2 - Terrible. 4 out of 517 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Boston
Fabulous property in a great location staff couldn’t do enough to make the stay enjoyable
Stayed 2 nights in Oct 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and amazing observation deck!
Hotel was amazing! 360 observation deck was a nice bonus. Valet friendly and helpful with recommendations. There was one down fall, our room was located near the counting room and we could hear people talking when we were trying to sleep during the cocktail hours.
Stayed 2 nights in Oct 2024

10/10 Excellent

Claudia

Stayed 1 night in Jun 2024

10/10 Excellent

Luzminia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel in great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jayne

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven’t been to the hotel in many years, I was so glad to see that it was well kept and stayed mostly historical, the observation deck is always a treat with breath taking views of the city
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awed at the Custom House
We stayed at this property twice; at either end of an East Coast road trip. The staff was friendly, it’s in a great location and the suites are huge and top notch. The breakfast in the morning is inexpensive and convenient although not over the top. Valet parking was reasonable and very helpful. I will stay here again, gladly.
Stayed 4 nights in Sep 2024

10/10 Excellent

M

Stayed 4 nights in Sep 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Suzanne, Duluth

Stayed 1 night in Sep 2024

8/10 Good

chadaporn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staffs
Stayed 3 nights in Sep 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the view
Couldn’t have been better… the roof top view is amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jiajie

Travelled with family
Liked: Amenities
Stayed 4 nights in Sep 2024

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel I've ever been in.
Stayed 3 nights in Aug 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
All the hotel clerks were very friendly. Our check out today was at 11am and I called the hotel desk and a male desk clerk answered. I requested to have the bell hop come and retrieve our suitcases and to hold them in the lobby as we did not want it placed in our car. The bell hop guy was great and very friendly as he also did our car valet and took our suitcases to our room when we arrived and at our departure today. The desk guy today wasn’t as friendly. Since our suitcases were being held in the lobby, I went to talk to the concierge about a place to eat breakfast/lunch and we ended up next door. It was my oversight not to check out with the desk, but we were coming back as soon as we ate. I got a call from the male clerk while I was eating and he said I was overdue for the checkout time and had to return to the desk to check out. So I left my meal to go back next door to check out. He asked me if there were any additional charges besides the 2 muffins I had purchased on the 1st floor and the parking for 3 days and asked me if he should charge my credit card I had on file and I said yes. He asked if I wanted a receipt or email the receipt and I said to email me. I wish he could have just done this via the phone since I did not sign anything. This guy needs to have better communication skills and be more friendlier. I will plan to come back within a year and plan to stay there again as I really loved it there and so convenient to downtown,Faniel Hall & Quincy Market.
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building we amazing views from the rooftop observation deck. Location allows for short walks to historic sites and shopping. Would definitely stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Stayed 3 nights in Aug 2024