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Best Western Plus Bourbonnais Hotel & Suites

2.5 star property
Hotel near Northfield Square Mall in Bourbonnais

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Bourbonnais Hotel & Suites

Reception
Fridge, microwave, coffee/tea maker
Terrace/patio
In-room safe, iron/ironing board, free cribs/infant beds, free internet
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning

Explore the area

Map
62 Ken Hayes Dr, Bourbonnais, IL, 60914
  • Northfield Square Mall
    1 min walk
  • Olivet Nazarene University
    7 min drive
  • Perry Farm Park
    8 min drive
  • Joliet, IL (JOT-Joliet Park District)
    51 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Bourbonnais

In Bourbonnais .At this Bourbonnais hotel, you'll be within half a mile (1 km) of Northfield Square Mall and 3 miles (5 km) of Olivet Nazarene University. Also within 9 miles (15 km) are Kankakee Community College and Kankakee River State Park.

What's nearby

  • Northfield Square Mall - 1 min walk
  • Olivet Nazarene University - 7 min drive
  • B. Harley Bradley House - 9 min drive
  • Kankakee County Museum - 10 min drive
  • Kankakee Community College - 14 min drive

Getting around

  • Kankakee Station - 14 min drive
  • Chicago Midway Airport (MDW) - 66 min drive

Restaurants

  • ‪Culver's - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Best Western Plus Bourbonnais Hotel & Suites

Hotel near Northfield Square Mall in Bourbonnais
Best Western Plus Bourbonnais Hotel & Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2519 square feet (234 square meters) and includes conference space. Best Western Plus Bourbonnais Hotel & Suites also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Bourbonnais hotel is smoke free.

  • 102 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2519 sq ft of conference space
  • 234 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Bourbonnais Hotel & Suites offers 102 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

46-inch flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 40
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 46-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges USD 100.00 for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 23 2024 to January 2 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Weight limit: 40 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 100.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Bourbonnais
Holiday Inn Express Hotel Bourbonnais
Holiday Inn Express Bourbonnais Hotel
Holiday Inn Express Suites Bourbonnais
Best Plus Bourbonnais & Suites
Holiday Inn Express Suites Bourbonnais
Best Western Plus Bourbonnais Hotel & Suites Hotel
Best Western Plus Bourbonnais Hotel & Suites Bourbonnais
Best Western Plus Bourbonnais Hotel & Suites Hotel Bourbonnais

Best Western Plus Bourbonnais Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 206 out of 373 reviews" "
Rating 8 - Good. 73 out of 373 reviews" "
Rating 6 - Okay. 40 out of 373 reviews" "
Rating 4 - Poor. 30 out of 373 reviews" "
Rating 2 - Terrible. 24 out of 373 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is safe and clean. Bed was very comfortable and breakfast was good. Staff were all very friendly and check in/out was quick and easy. Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Felecia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay will rebook.room again
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Carpet and tile floors in need of a major cleaning. Bathtub was extremely slippery and looked worn out: ring around the tub and the nonslip things on the bottom were grey. I made the front desk and the maid aware of the tub situation and they did an extra good scrub which helped with the slipperiness but it still looked dirty probably due to age.
Stayed 6 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathtub had mold growing near the faucet, dirty floors, sheets were stained
Stayed 2 nights in Sep 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not much around the area.
Stayed 4 nights in Sep 2024

4/10 Poor

Peyton

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shenetris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
As usual, enjoyed the quiet, clean facilities, and good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

jolynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night while we were exploring some historic sites in the area. We were happy from our first greeting at the front desk (I unfortunately do not know the name of the woman, but she was cheerful and helpful throughout our stay). Our room was wonderful. It was clean and spacious with a comfortable bed and a sofa bed that made sitting easy. The common areas were comfortable and included a fully stocked bar and a snack bar type restaurant. There was a pool that looked inviting but we didn't have a chance to use it. We did however use the bar. Jessica, the bartender was friendly and crafted our drinks beautifully. The prices were very reasonable as well. The breakfast buffet was nicely done. There was hot food including a touchless pancake maker. There was even an expresso machine. We may not have a reason to come back, but if we ever do have need, we will definitely stay again. We can heartily recommend this hotel. P.S. We only rated location 4 stars as it was in a row of hotels that flanked a virtually deserted mall.
Stayed 1 night in Aug 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Aidan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thelma A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shasta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a wonderful stay. They truly treat you like family! We will definitely be back! Very nice and clean.
Stayed 7 nights in Aug 2024

8/10 Good

melissa

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast, conveniently located
Stayed 2 nights in Aug 2024

8/10 Good

Georgette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was extremely hot in Kankakee/Bourbonnais. The hotel room did not have the air on. It took a very long time to cool off. I went and purchased fans to keep cool during the duration of our stay. Housekeeping never came and cleaned. I had to ask staff for toilet paper. Then the toilet overflow and the overnight staff did not bring a plunger like she said she would. We had to clean that up ourselves.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
It was very nice and welcoming. Staff helped answer our questions cheerfully. Homey modern and comfortable room
Stayed 1 night in Aug 2024

6/10 Okay

Georgette

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
When we arrived the air conditioning was not on. We were on the third floor and it was EXTREMELY HOT. I had to purchase 2 fans to help cool it down. I understand heat rise. Secondly, no one cleaned our room Saturday..nor Sunday. I had to asked staff for toilet paper twice. We extended our stay until Monday and the staff still did not supply towels or toilet paper. We placed our used towels and trash outside of the door. I seen a housekeeper down the hall and she gave a large bag for my trash and was so willing to help. This was a very busy weekend and it was a lot people in the hotel. I still give the front desk staff 10/10
Stayed 1 night in Aug 2024

6/10 Okay

Javier

Business traveller
Disliked: Staff & service
Stayed 2 nights in Aug 2024