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Best Western Plus The Connaught Hotel & Spa

4.0 star property
4-star Victorian hotel near Bournemouth International Centre

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western Plus The Connaught Hotel & Spa

Standard Room, 1 Double Bed, Non Smoking, Balcony
Reception
Terrace/patio
Premium bedding, in-room safe, individually decorated
Fitness facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Breakfast available
  • Spa
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
30 West Hill Road, Bournemouth, England, BH2 5PH
  • Bournemouth International Centre
    6 min walk
  • Bournemouth Lower Gardens
    8 min walk
  • Bournemouth Beach
    8 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    14 min drive

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Single Bed, Non Smoking

  • 9.00 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 13.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 13.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • 16.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Balcony

Standard Room, 2 Single Beds, Non Smoking, Balcony

Standard Room, 2 Single Beds, Non Smoking, Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking (Lodge)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Single Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (Lodge)

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

Standard Room, 1 Double Bed, Non Smoking (Lodge)

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Lodge)

Suite, 1 Double Bed, Non Smoking (Lodge)

Suite, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 23.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

Suite, 1 King Bed, Balcony, Garden View

Suite, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

Suite, 1 King Bed, Balcony, Garden View

Suite, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

Suite, 1 King Bed, Non Smoking (Shower Only)

Suite, 1 King Bed, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 King Bed

Similar properties

Room
The Connaught Lodge
Pool
Hot tub
Spa
Free WiFi
4.1 out of 5, Very good, (652)
The price is CA $236
per night
CA $283 total
includes taxes & fees
12 Oct - 13 Oct
The Connaught Lodge

About the area

Bournemouth

Bournemouth City Centre stay.Within a 15-minute walk of this Bournemouth City Centre hotel, you'll find Bournemouth International Centre and Bournemouth Beach. Durley Chine Beach and Bournemouth Lower Gardens are also within half a mile (1 km).

What's nearby

  • Bournemouth International Centre - 6 min walk
  • Bournemouth Beach - 8 min walk
  • Oceanarium - 9 min walk
  • Bournemouth Pavillion Theatre - 11 min walk
  • Bournemouth Pier - 11 min walk

Getting around

  • Bournemouth Station - 8 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive

Restaurants

  • ‪Brasserie Blanc - Bournemouth - ‬3 min walk
  • ‪Caffè Nero - ‬7 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪Pasa Too - ‬4 min walk
  • ‪The Hop Inn - ‬1 min walk

About this property

Best Western Plus The Connaught Hotel & Spa

4-star Victorian hotel near Bournemouth International Centre
Best Western Plus The Connaught Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 3003 square feet (279 square meters) and includes a conference center. A spa tub, a sauna, and a terrace are also featured at the eco-certified Best Western Plus The Connaught Hotel & Spa.

This 4-star Bournemouth hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1850
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Best Western Plus The Connaught Hotel & Spa offers 53 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

This Bournemouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee daily: GBP 17.50 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Connaught
Best Western Connaught Bournemouth
Best Western Connaught Hotel
Best Western Plus Connaught Hotel Bournemouth
Best Western Plus Connaught Hotel
Best Western Plus Connaught Bournemouth
Best Western Plus Connaught
Best Plus The Connaught & Spa
Best Western Plus The Connaught Hotel
Best Western Plus The Connaught Hotel & Spa Hotel
Best Western Plus The Connaught Hotel & Spa Bournemouth
Best Western Plus The Connaught Hotel & Spa Hotel Bournemouth

Best Western Plus The Connaught Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 330 out of 808 reviews" "
Rating 8 - Good. 339 out of 808 reviews" "
Rating 6 - Okay. 92 out of 808 reviews" "
Rating 4 - Poor. 37 out of 808 reviews" "
Rating 2 - Terrible. 10 out of 808 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Been before and always lovely Great staff and nice breakfasts
Stayed 4 nights in Jun 2024

8/10 Good

christian, long eaton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good menu selection in the restaurant available. Service can be a little slower than normal when busy so keep this in mind. Staff were friendly and professional. Pool/sauna/gym facilities really good and well maintained. Overall pleasant stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and the price was good Everything was good couldn't expect more stuff was brilliant
Stayed 1 night in Jun 2024

8/10 Good

Matthew

Stayed 3 nights in Jun 2024

10/10 Excellent

Nathan

Stayed 4 nights in Jun 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Angharad

Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired
Service friendly and helpful, but hotel tired looking, tiny bathrooms, could have been cleaner. Pool felt slimy on the walls. Parking very limited and chargeable at £8 per day. Parking spaces extremely tight. On the whole Bournemouth is terrible for parking and its charges.
Stayed 2 nights in May 2024

10/10 Excellent

Tabassum

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Customer service was the best part of this stay!!
Stayed 3 nights in May 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Mr Antony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking spaces.
Stayed 3 nights in May 2024

8/10 Good

Sadaf

Stayed 1 night in May 2024

4/10 Poor

massimo

Business traveller
Disliked: Staff & service, room comfort
not impressed
Overrated, tiny room for cost, the restaurant closed before 9 PM
Stayed 1 night in May 2024

6/10 Okay

Parul

Travelled with family
Property was classed as 4 star but was dated and the standard was nowhere near what the photos looked like. Floorboards creaked. Rooms had a musty smell and the air conditioning unit kept making noises even when switched off! Walls were very thin and we could hear the TV next door. Breakfast was adequate. Spa was good and had a large pool. Location was good but area a bit dodgy at night. We could access the beach via a walkway down the cliff. It was fine for a wheelchair getting down but getting back up to the hotel was a problem. The area is a bit hilly so would recommend staying elsewhere if you need to use a wheelchair. The accessible room was ok but located on the third floor. Staff were helpful Overall would class the hotel as a 3 star
Stayed 2 nights in May 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024

8/10 Good

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a quite location off the main road. Bus service good good quality pool and spa. Breakfast good all food hot. The only problem the hairdryer wasn't worki g properly and could do with a tray for cups and tea items on.
Stayed 2 nights in May 2024

10/10 Excellent

kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came down from Southampton to watch a band at the BIC. Parked up at lunchtime time and came back to an easy check in and a lovely room with a massive double king size bed. Will definitely return
Stayed 1 night in May 2024

10/10 Excellent

Mr Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Denilson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, great service but poor food standards
Beautiful room- clearly recently been redecorated, very comfortable. Swimming pool and jacuzzi very nice. Breakfast was good until I was served a gluten free sausage- raw in the middle! I was offered another but declined as I had already eaten the rest- I also didn’t want to risk food poisoning from raw pork.
Stayed 1 night in Mar 2024

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional and friendly staff. From check in to the staff during breakfast and dinner.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Rachel

Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Stayed 1 night in Mar 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024