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The Trouville Bournemouth

3.0 star property
3-star hotel near Bournemouth International Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Trouville Bournemouth

Reception
Point of interest
Exterior
1 Bedroom Suite | Living area
Executive Double Room

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Parking available

Explore the area

Map
5-7 Priory Road, Dorset, Bournemouth, England, BH2 5DH
  • Bournemouth International Centre
    2 min walk
  • Bournemouth Lower Gardens
    5 min walk
  • Oceanarium
    5 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    10 min drive

Room options

View all photos for 1 Bedroom Suite

1 Bedroom Suite

1 Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (x 3)

Family Room (x 3)

Family Room (x 3)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (x 4)

Hypo-allergenic bedding, individually decorated, individually furnished

Family Room (x 4)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Bournemouth

Bournemouth City Centre stay.A stay at this Bournemouth City Centre hotel places you steps from Bournemouth International Centre and within a 5-minute walk of Oceanarium. Bournemouth Pavillion Theatre and Bournemouth Beach are also within half a mile (1 km).

What's nearby

  • Bournemouth International Centre - 2 min walk - 0.2 km
  • Oceanarium - 5 min walk - 0.4 km
  • Bournemouth Pavillion Theatre - 5 min walk - 0.5 km
  • Bournemouth Beach - 6 min walk - 0.5 km
  • Bournemouth Pier - 7 min walk - 0.6 km

Getting around

  • Branksome Station - 5 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • ‪The Moon In The Square (Wetherspoon) - ‬4 min walk
  • ‪Bar So - ‬2 min walk
  • ‪Brasserie Blanc - Bournemouth - ‬4 min walk
  • ‪The Hop Inn - ‬3 min walk
  • ‪WestBeach - ‬5 min walk

About this property

The Trouville Bournemouth

3-star hotel near Bournemouth International Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The Trouville Bournemouth also features an indoor pool, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available.

This 3-star Bournemouth hotel is smoke free.

  • 75 guestrooms or units
  • 2 buildings
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Trouville Bournemouth offers 75 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Slovak, Spanish, Turkish

Property amenities

Family friendly

  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12.00 per day)

Food and drink

  • Full breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 12.95 for adults and GBP 6.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee of GBP 23.95

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 1
  • 5 stairs to reach property

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 19 2024 to March 31 2025 (dates subject to change):
  • Dining venue(s)
  • Sauna
The property will be renovating from April 19 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 12.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Hosted evening meal: GBP 23.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Trouville Bournemouth
Trouville Hotel
Trouville Hotel Bournemouth
Trouville Hotel OCEANA COLLECTION Bournemouth
Trouville Hotel OCEANA COLLECTION
Trouville OCEANA COLLECTION Bournemouth
Trouville OCEANA COLLECTION
The Trouville Hotel
The Trouville Bournemouth Hotel
The Trouville Bournemouth Bournemouth
The Trouville Hotel – OCEANA COLLECTION

The Trouville Bournemouth Reviews

Reviews

6.6
Rating 10 - Excellent. 29 out of 137 reviews" "
Rating 8 - Good. 40 out of 137 reviews" "
Rating 6 - Okay. 23 out of 137 reviews" "
Rating 4 - Poor. 27 out of 137 reviews" "
Rating 2 - Terrible. 18 out of 137 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Lily

Disliked: Cleanliness, staff & service, property conditions & facilities
the time we spent August 23 -27 /2024 carpet so dirty, walls have a lot of stains like insects sticking blood, bathroom's fan so loud, and parking for a day 12. there are free area to park outside the hotel. bed sheets a lot of stains . the only good thing the room spacious for family 4 if they clean it and paint the room refreshed that’s old house smells when you enter you feel old house smokes and dampness.
Stayed 4 nights in Aug 2024

8/10 Good

Angharad

Travelled with partner
Liked: Staff & service, amenities
Great for a short stay! Staff were lovely and very helpful. Comfy bed and nice shower. Walls were quite thin so could hear other rooms but other than that a good stay.
Stayed 1 night in Aug 2024

4/10 Poor

youcef

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Basic hotel in a great location in Bournemouth. The pool was really nice and you can see the pool from the camera in the lobby to see if it’s empty or busy. Beds were comfortable and clean but the rest of the room was a bit dated and the bathroom door did not lock.
Stayed 1 night in Aug 2024

4/10 Poor

Steve

Business traveller
Disliked: Staff & service
When i first entered my room i noriced there weren't any pillows on the bed or anywhere in the room. Also the toilet hadn't been flushed since last use. I mentioned the lack of pillows to the reception staff however it took several reminders and a few hours to actually get some pillows. The toilet when flushed made a loud whining noise for a long time before the cistern was filled. Outside the room was noisy equipment that meant having to keep the window closed on a warm night. The room was very dated and in need of refurbishment. Overall just ok for 1 night but not for any longer.
Stayed 1 night in Aug 2024

8/10 Good

Hitesh

Stayed 1 night in Aug 2024

8/10 Good

Patricia

Travelled with group
Liked: Staff & service, amenities
Close proximity to the beach and town
Stayed 2 nights in Aug 2024

4/10 Poor

glyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air show stay
Average hotel , good location for sea front
Stayed 1 night in Aug 2024

6/10 Okay

John

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Dawn

Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience at this hotel very close to the beach me and my children had a great time
Stayed 1 night in Aug 2024

8/10 Good

Mouna

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Staff friendly. Clean tidy Stayed there a few times and will always go back Thank you for making it special 👍👍👍
Stayed 1 night in Aug 2024

4/10 Poor

Charanjit

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights during the bank holiday weekend in their best room which was called 'The Malo'. First of all the shower had no pressure whatsoever struggled to have a shower on both days. I booked a executive room with a double bed but got 2 single beds joined together with a gap in the middle & the one mattress shaped like a banana which gave me a backache. The room smelt terrible. The staff were good to be fair. Don't think we will be staying here again especially as we paid a premium price for a well below standard hotel
Stayed 2 nights in Aug 2024

2/10 Terrible

Graham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to know where to start with my feedback. I was shocked to find out i was being charged £12/ night for parking. Their explanation was that it was because if booked through a 3rd party website. £12 was actually £5 p.n. more expensive than the public car park 50 yds away too , which added to the insult. The lift that was working ( there are two but only one works) , was completely covered in graffiti. The corridors stunk of curry and stale carpets. The carpets were dirty and smelly ; like no one had deep cleaned them in years. The room was tired , the bed had such a slope in the very old mattress, it was like sleeping on a lumpy old pitched roof and was actually difficult to stay in the bed without rolling out. The manager told me, if I'd have complained, they would have given me a better room or if i come back next year they'll have refurbished it !!! To which i said, well Why rent that room out at all now..i don't need jam tomorrow. There was no info booklet in the room at all. The tv had no terrestrial channels. There was only two tea bags. The phone had no instructions on how to call down. I tried zero, nine and all the usual numbers you'd ecept. The bar staff were slow, no ice. The breakfast room kept drinking out of things that you'd expect to be topped up without keep having to ask. Like plates, milk, eggs , yada yada. Trying to get in from the car park , there was no key fob so we kept having to buzz reception. Not a good experience at all.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kayleigh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Beylul

Stayed 3 nights in Aug 2024

6/10 Okay

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Arlene

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Cathryn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrific Encounter
At check in we were given a key to a room on the 3rd floor. When we opened it we stood at the door in amazement as the room looked as if it had been trashed. The divan bases were on their sides showing torn bases, other items of furniture were thrown about the room and everything was wet. Reception seem mystified by this but we were quickly given a room on 2nd floor. This was very dated and needed a refurb but Not suprised by this. However the mattresses were very uncomfortable having hard ridges, we turned one top to bottom for slight improvement. The shower fitment attached to the wall fell into the bath everytime we used it, the wardrobe doors were only attacahed at the top so swung alarmingly when opened. Poor storage provision. The hot tap leaked. After our traumatic experience when opened the first room allocated we just put up with everything and spent as little time there as possible. I would never stay there again and would not recommend anyone else to do so.
Stayed 7 nights in Aug 2024

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a terrible state.
Stayed 3 nights in Aug 2024

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were excellent, the property needs a bit of work doing - updating really. All very clean, our bathroom was very clean but had a few jobs that have been fixed in the past at a very poor standard.
Stayed 2 nights in Aug 2024