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Bournemouth Carlton Hotel, BW Signature Collection

3.0 star property
3-star beach hotel near Bournemouth Beach

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Photo gallery for Bournemouth Carlton Hotel, BW Signature Collection

Outdoor wedding area
2 indoor pools, seasonal outdoor pool, sun loungers
Beach nearby
Lounge
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Pool
  • 24/7 front desk

Explore the area

Map
East Overcliff, Dorset, Bournemouth, England, BH1 3DN
  • Bournemouth Beach
    ‪4 min walk‬
  • Bournemouth Pier
    ‪12 min walk‬
  • Bournemouth International Centre
    ‪12 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

  • 80.0 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

  • 80.0 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Sea View

In-room business centre

Superior Room, 1 Double Bed, Non Smoking, Sea View

  • 49.0 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

  • 24.0 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

About the area

Bournemouth

Bournemouth City Centre stay.Within a 15-minute walk of this Bournemouth City Centre hotel, you'll find Bournemouth Beach and Bournemouth International Centre. Russell-Cotes Art Gallery and Museum and Bournemouth Pavillion Theatre are also within half a mile (1 km).

What's nearby

  • Bournemouth Beach - 4 min walk - 0.4 km
  • Bournemouth Pavillion Theatre - 9 min walk - 0.8 km
  • Oceanarium - 10 min walk - 0.9 km
  • Bournemouth Pier - 12 min walk - 1.0 km
  • Bournemouth International Centre - 12 min walk - 1.1 km

Getting around

  • Bournemouth Station - 16 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 12 min drive

Restaurants

  • ‪O'Neill's - ‬5 min walk
  • ‪Sharkey's American Pool Bar & Grill - ‬6 min walk
  • ‪Naked Coffee - ‬6 min walk
  • ‪Korean Grill - ‬6 min walk
  • ‪Dosa World - ‬6 min walk

About this property

Bournemouth Carlton Hotel, BW Signature Collection

3-star beach hotel near Bournemouth Beach
Bournemouth Carlton Hotel, BW Signature Collection offers its guests 2 indoor swimming pools, a fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly Bournemouth Carlton Hotel, BW Signature Collection. Parking is available for a fee.

This 3-star Bournemouth hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bournemouth Carlton Hotel, BW Signature Collection offers 76 accommodations with complimentary bottled water and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Languages

English, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

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  • Free WiFi
  • Restaurant
  • Breakfast available
3.7 out of 5, Good, 1,000 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (47 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cribs (infant beds) are available for GBP 5.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Uncovered self parking fee: GBP 20 per day
  • Pet fee: GBP 25 per pet, per night
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open April 18 and close October 31.

Property is also known as

Bournemouth Carlton
Carlton Bournemouth
Menzies Hotels Bournemouth
Menzies Hotels Bournemouth Carlton
Menzies Hotels Carlton
Menzies Hotels Carlton Hotel
Menzies Hotels Carlton Hotel Bournemouth
Carlton Hotel Bournemouth
Hotel Menzies Carlton
Menzies Carlton Bournemouth
Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Carlton
Hallmark Bournemouth Carlton
Hallmark Carlton
Hallmark Hotel Bournemouth Carlton
S. Bournemouth Carlton Opco Limited
Bournemouth Carlton BW Signature Collection
Bournemouth Carlton Hotel, BW Signature Collection Hotel
Bournemouth Carlton Hotel, BW Signature Collection Bournemouth

Bournemouth Carlton Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 245 out of 943 reviews
Rating 8 - Good. 370 out of 943 reviews
Rating 6 - Okay. 200 out of 943 reviews
Rating 4 - Poor. 81 out of 943 reviews
Rating 2 - Terrible. 47 out of 943 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ben

Stayed 1 night in Dec 2024

8/10 Good

Zoe

Travelled with family
Huge room …but very tired in some areas but over all had a nice 2 night break …staff were lovely x
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with partner, Travelled with group
Had not problem at the hotel , rooms large but basic staff were really good
Stayed 1 night in Dec 2024

2/10 Terrible

Mrs donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne

Stayed 1 night in Nov 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Paul

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
The room was large and clean with a very large bed.Unfortunately the property is looking tired. The plumbing in the bathroom was very noisy overnight. We have stayed in the Charlton for many years as we have a timeshare in the building, but the hotel could do with an update. The steam room wasn't working, nor was the spa
Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Stayed 1 night in Oct 2024

4/10 Poor

Sean

Liked: Staff & service
Disliked: Property conditions & facilities
Good hotel but rooms need to be updated as they are stained and worn
Stayed 1 night in Oct 2024

2/10 Terrible

Emma

Stayed 1 night in Oct 2024

8/10 Good

Denise, Maryville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait staff was absolutely accommodating and friendly. The room was ok. Bed was confortable.
Stayed 2 nights in Oct 2024

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel and grounds are in need of complete refurbishment from replacing draughty secondary double glazing to updating the whole bathroom. The shower is small and water pressure poor. The Seaview rooms are large but have poor furniture. The food in the restaurant is good however there was a lack of attention to guests from some of the staff
Stayed 7 nights in Sep 2024

8/10 Good

James

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Great size room and the hotel staff are lovely but the room and hotel is in need of some maintenance and a deep clean
Stayed 1 night in Sep 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 nights in Sept
Had a lovely time. Breakfast was very nice, comfortable and friendly staff, Brandon was very helpful. Lovely comfy bed. Ten minute walk to the centre of Bournemouth and was uphill coming back! Beach just accross the road but down a zig zag path.
View from our large front 1 st floor room with large terrace plus 2 sun beds, table and 2 chairs
Stayed 4 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

6/10 Okay

Monika

Stayed 7 nights in Aug 2024

6/10 Okay

Raymonde

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A lovely hotel - lovely room but massively let down by shoddy broken spa facilities ; now not a disaster in life terms but Sauna and Jacuzzi not working means it was a rubbish experience and indemic of a dropping BW previous high standards. AS a BW devotee I will now start looking elsewhere as 2nd poor experience in a row. Really should have been told in advance . And £20 to park a car is unreal ; tip street parking is half the price and freely available so dont be mugged off !!
Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have been staying at the hotel for many years as my granddaughter loves the air show. It’s for the location more than anything. The hotel is very tired in many places, needs upgrades in lots of areas. The staff are very nice but totally overworked. They need to employ more staff especially for the air show weekend. The jacuzzi and sauna were both out of order. If it wasn’t for the location I would not stay there
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pros and cons
The communal parts of the hotel are spotless, and welcoming, and staff were lovely too. Unfortunately the family room we were given was in a very tired part of the hotel, and was too warm, had a mouldy smell and the beds had seen better days. We had to sleep with the windows open and awoke to the smell of a long time dead seagull outside the room. Not great, but family members had a sea view room which was modern and comfortable, and A/C, so we were maybe unlucky. Breakfast was great, and the location is fab for the beach.
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Disliked: Staff & service, property conditions & facilities
I will not come again
Stayed 2 nights in Aug 2024

10/10 Excellent

Laszlo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service, amenities
The hotel had beautiful gardens and a lovely outdoor pool. The inside pool was lovely and warm but there was some maintenance. Sauna and hot tub not working. Our family room was clean and very large but unfortunately the shower didn't work, which was very disappointing.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Huge suite with balcony, but let down slightly by fading decor, dirty carpets and ripped curtains.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024