See all properties

The Chen Melbourne - Art Series

4.5 star property
4.5-star luxury hotel near Box Hill Hospital

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chen Melbourne - Art Series

Rooftop terrace
Lobby
Exterior
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
850 Whitehouse Rd, Box Hill, VIC, 3128
  • Box Hill Central
    2 min walk
  • Box Hill Hospital
    9 min walk
  • Box Hill Town Hall
    9 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    40 min drive

Room options

View all photos for Chen Queen

Minibar, in-room safe, desk, blackout drapes

Chen Queen

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chen King, Balcony

Minibar, in-room safe, desk, blackout drapes

Chen King, Balcony

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds (Chen)

Minibar, in-room safe, desk, blackout drapes

Twin Room, 2 Queen Beds (Chen)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chen Deluxe King, Balcony

Minibar, in-room safe, desk, blackout drapes

Chen Deluxe King, Balcony

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chen Deluxe King

Minibar, in-room safe, desk, blackout drapes

Chen Deluxe King

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Avani Melbourne Box Hill Residences

Pool
Hot tub
Kitchen
Washer
4.5 out of 5, Wonderful, (243)
The price is CA $181
per night
CA $199 total
includes taxes & fees
6 Dec - 7 Dec
Avani Melbourne Box Hill Residences

About the area

Melbourne

Box Hill stay.A stay at this Box Hill hotel places you within half a mile (1 km) of Box Hill Hospital and 3 miles (5 km) of Doncaster Shopping Centre. Also, Deakin University is within 3 miles (5 km) and Swinburne University of Technology is within 6 miles (10 km).

What's nearby

  • Box Hill Central - 2 min walk - 0.2 km
  • Box Hill Hospital - 9 min walk - 0.8 km
  • Doncaster Shopping Centre - 4 min drive - 4.5 km
  • Deakin University - 6 min drive - 4.7 km
  • Melbourne Cricket Ground - 15 min drive - 18.8 km

Getting around

  • Box Hill Station - 6 min walk
  • Flinders Street Station - 27 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪The Penny Drop - ‬5 min walk
  • ‪Fountains Restaurant - ‬6 min walk
  • ‪Zero Mode - ‬1 min walk
  • ‪Maru - ‬11 min walk
  • ‪Indochine Vietnamese Restaurant - ‬11 min walk

About this property

The Chen Melbourne - Art Series

4.5-star luxury hotel near Box Hill Hospital
The Chen Melbourne - Art Series offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury The Chen Melbourne - Art Series. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Chen Melbourne - Art Series offers 100 accommodations with minibars and safes. This Melbourne hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 20 per day)
  • Limited onsite parking

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of AUD 1.1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill

The Chen Melbourne - Art Series Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 402 out of 646 reviews" "
Rating 8 - Good. 179 out of 646 reviews" "
Rating 6 - Okay. 38 out of 646 reviews" "
Rating 4 - Poor. 15 out of 646 reviews" "
Rating 2 - Terrible. 12 out of 646 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

James

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the accommodation and was told out booking was not on their systems and that there was not rooms available - even through rooms were still available online. Staff can only be described as rude . Accommodating and helpful clearly arent a part of the the companies client/customer services 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful,especially the beautiful lady at the front desk…I wish her well with her new baby
Stayed 2 nights in Aug 2024

10/10 Excellent

shinae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Stayed 1 night in Aug 2024

10/10 Excellent

Shadreck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 4 nights in Jul 2024

10/10 Excellent

johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

4/10 Poor

Yik Ka

Disliked: Cleanliness, property conditions & facilities
Easy to get around. Not clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad, room is pretty large and quiet
Stayed 3 nights in Jun 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Clean, comfortable and convenient. Staff were efficient and attentive.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptional
Stayed 3 nights in Jun 2024

6/10 Okay

Lili

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Glenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazingly helpful knowledgeable and friendly
Stayed 3 nights in May 2024

10/10 Excellent

Maksud

Liked: Cleanliness, property conditions & facilities
Great cozy place to stay. Definitely recommended
Stayed 1 night in May 2024

10/10 Excellent

jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, bed and towels etc. Only issue was that there was no kettle for my cup of tea. The coffee maker was messy and water not hot enough for tea. If there was a small microwave, I could have heated it. Good to have the fridge and milk supplied.
Stayed 1 night in May 2024

10/10 Excellent

Steven

Stayed 2 nights in Apr 2024

10/10 Excellent

Abbas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great It was home away from home Thank you very much
Stayed 2 nights in Apr 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

HEQUN

Business traveller
Liked: Staff & service
Cleaning was a little disappointing, they have daily cleaning but only changes of the towels not vacuum at all.
Stayed 9 nights in Apr 2024

6/10 Okay

Tarryn

Travelled with partner
Liked: Staff & service
The roof top pool was amazing. Could be a little bit warmer in temperature since Melbourne is so cold at the moment. And gym was a little rusted and out of date. Never received my bond back after my stay there even though the reception staff said I would get it refunded.
Stayed 3 nights in May 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpretentious Art
Easy access, friendly staff, clean & comfortable room. Lovely pool area but would be lovely if gym was on pool level. My only mark down was I didn’t have any milk.. special note - nice pens 🙏
Stayed 2 nights in Apr 2024

10/10 Excellent

Stewart

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location with supermarkets, restaurants, shops and cafes within walking distance, transport and facilities are well located in this area. Easy Parking in the building is well served. Hotel service and facilities such as the roof top heated pool is a highlight.
Stayed 3 nights in Apr 2024

4/10 Poor

Andrew

Stayed 2 nights in Apr 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception and staff even the room service was nice people and very patient, even when they are confused because of different language or misunderstandin. Thank you very much guys, god bless you all 😹👋🙏 Room clean & Tidy ( was staying in floor 4 double bed ) Room service daily Free tea - free coffee - free milk Electric kettle, hair dryer, bread toaster ❤️ Air conditioner / heater 👍 Very near boxhill shopping center & near grocery / supermarket / many restaurant nearby ❤️‍🔥 Have many church in the area 👍 Clean and safe environment, easy access to public transport 🤔 I hear other guest saying have pool in top floor, but too bad i didnt bring swimming suit so i didnt check it 🤔
Stayed 16 nights in Apr 2024