2/10 Terrible
Greg
13 Feb 2025
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My trip was ruined. First few days off in over a year. Was looking so forward to some relaxation and quiet which did not happen. I was called hours before leaving Boulder to inform me off some issues with the unit. The shower and overall heat. Because of all the planning etc., I went thinking I could use the space heaters as I was told. I tried to warm the place up but, two heaters didn't make a dent in how cold it was. Later that night, the power went out in most of the unit. Now it was dark and freezing. The whir of the two space heaters all night, and how cold it was made it impossible to sleep. I didn't want to go to another building to get a warm shower either. I sat in my ski clothes all night sitting as close as I could to the two space heaters. The giant TV in the main area is WAY to big for the space and sits super crooked. Even if it worked, I wouldn't have wanted to watch it considering how crooked it was. I short, had no heat, a couple lights, no shower. The time and money I spent taking off work, changing my work schedule at three jobs, renting a car, packing made me go home. I was too tired to ski as planned because I literally didn't sleep 2 minutes. I left a message and was told I would be reimbursed which I have not been notified of as of 2-13
I know things happen but, the issues ruined my only vacation for the year. I hope to see the full refund without delay. Thank you
Greg
Stayed 2 nights in Feb 2025