Bad start with a mixed up booking, advised hotel was full.
The room smelt, towels left on toilet seat, One bath towel and a hand towel, no soap for washing hands a basic requirement. No room facilities.
On arrival, we thought it was a local doss house, with rough, odd looking men sitting the pavement / kerb smoking and drinking - we quickly realised these were tradesmen.
The hotel is wrongly described as "Premiere', implying first class, it is anything but..
On the second night went to the restaurant, to find it was closed along with the bar - no reason given. But the receptionist told us it was a 10 minute walk to the MacDonalds, where we would also find other restaurants. It took over 30 minutes to walk, and the same coming back.
On our return to the hotel found the restaurant and bar had been taken over by a coach party, and closed to other guests.
We arrived for breakfast the following morning at 09.20, to be told the restaurant was closing in five minutes and we no time left to eat, the receptionist was happy to provide a coffee in the foyer which we declined.
This is by far the worst hotel, we have ever stayed in through out our years of traveling
The staff, came across as not really interested - appearing to have heard it all before.
We would not recommend this hotel to anyone.
We are therefore asking for a full refund, and compensation since we feel we have been mislead in the hotel name and description and in the could not care less attitude of the staff.