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Emporium Hotel South Bank

5.0 star property
5-star luxury hotel near Suncorp Stadium

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Photo gallery for Emporium Hotel South Bank

Terrace/patio
River City King Suite
4 bars/lounges
River City Twin Suite
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Spa

Explore the area

Map
267 Grey St, South Brisbane, QLD, 4101
  • South Bank Parklands
    ‪2 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Queensland Performing Arts Centre
    ‪10 min walk‬
  • Brisbane, QLD (BNE)
    ‪27 min drive‬

Room options

View all photos for Exquisite Suite

Minibar, in-room safe, desk, soundproofing

Exquisite Suite

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River City Suite

Premium River City Suite

Premium River City Suite

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite

Frangipani Suite | Living area

Frangipani Suite

  • 145 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Side Cabana Suite

Pool Side Cabana Suite

Pool Side Cabana Suite

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista Suite

Minibar, in-room safe, desk, soundproofing

Urban Vista Suite

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite

Minibar, in-room safe, desk, soundproofing

Vista Twin Suite

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Vista King Suite

Minibar, in-room safe, desk, soundproofing

Vista King Suite

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite

Minibar, in-room safe, desk, soundproofing

River City King Suite

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River City Twin Suite

Minibar, in-room safe, desk, soundproofing

River City Twin Suite

  • 40 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Emporium Suite

Minibar, in-room safe, desk, soundproofing

Emporium Suite

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Brisbane

South Brisbane stay.Within a 15-minute walk of this South Brisbane hotel, you'll find South Bank Parklands and Brisbane Convention and Exhibition Centre. Suncorp Stadium and XXXX Brewery are also within 2 miles (3 km).

What's nearby

  • South Bank Parklands - 2 min walk - 0.2 km
  • Brisbane Convention and Exhibition Centre - 9 min walk - 0.8 km
  • Queensland Performing Arts Centre - 10 min walk - 0.9 km
  • Treasury Casino - 19 min walk - 1.6 km
  • XXXX Brewery - 4 min drive - 2.9 km

Getting around

  • South Bank Station - 1 min walk
  • Brisbane Airport (BNE) - 27 min drive

Restaurants

  • ‪The Terrace - Emporium Hotel South Bank Brisbane - ‬1 min walk
  • ‪Guzman Y Gomez - ‬3 min walk
  • ‪Belle Époque - ‬1 min walk
  • ‪The Yiros Shop - South Brisbane - ‬2 min walk
  • ‪Harajuku Gyoza - South Bank - ‬3 min walk

About this property

Emporium Hotel South Bank

5-star luxury hotel near Suncorp Stadium
Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

  • 140 guestrooms or units
  • 2 dining venues
  • 4 bars or lounges
  • 4413 sq ft of conference space
  • 410 sq m of conference space
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Crib (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (AUD 60 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Cribs (infant beds) are available for AUD 35.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 60 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. Maximum attendees: 20.

The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 828 out of 1000 reviews
Rating 8 - Good. 114 out of 1000 reviews
Rating 6 - Okay. 30 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Stayed 1 night in Dec 2024

10/10 Excellent

KIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay for a special event. The rooms were very special and so close to everything. Loved the little things like the videos surround inside the lifts and the chocolates on the pillow. The staff were very helpful and friendly. Would highly recommend this place.
Stayed 2 nights in Dec 2024

8/10 Good

Gemma

Stayed 1 night in Nov 2024

6/10 Okay

Dessa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Erin de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, fabulous location, room service breakfast was excellent. Worth every penny!
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Natashia

Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking, able to access room at 12pm.
Stayed 1 night in Nov 2024

6/10 Okay

Kara

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Helpfilul Staff Comfy Bed Huge Shower Great Views Cold Beer Great Food 10/10
Stayed 2 nights in Oct 2024

10/10 Excellent

Moselle

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Excellent facilities and service was wonderful
Stayed 2 nights in Oct 2024

8/10 Good

Siu hung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Hotel
I love this hotel. I was recuperating after surgery at Mater Hospital and it had everything I needed whilst I relaxed. The swimming pool is spectacular and so are the bars, and the Italian cuisine for dinner was truly amazing. I had the sushi platter twice in a row for lunch on the terrace and it was delicious and fresh. I can’t say enough good things.
Stayed 2 nights in Oct 2024

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room service food was poor
Stayed 3 nights in Oct 2024

10/10 Excellent

SHARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay in luxury
Wonderful stay in luxury accommodation at this fantastic hotel. The views from the bar are incredible. Would definitely return.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pillows but room not soundproof
Stayed 1 night in Sep 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Renae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, however it would be lovely to have live entertainment nightly in the lobby bar. It lacks atmosphere without it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a luxury experience! Rooms are beautiful
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute luxury with comfort and views to match
I chose Emporium to celebrate my birthday and it was the best decision I could have made. I felt like I was on holidays from the moment that I walked into the hotel lobby. This is a magnificent hotel with facilities and views to match. This is definitely my favourite hotel in Brisbane now.
Stayed 1 night in Aug 2024