View all photos for Standard Apartment, 2 Bedrooms
Standard Apartment, 2 Bedrooms
2 bedrooms
Hill view
Sleeps 4
2 Queen Beds
View all photos for Standard Apartment, 1 Bedroom
Standard Apartment, 1 Bedroom
1 bedroom
Hill view
Sleeps 2
1 Queen Bed
About the area
Brisbane
Fortitude Valley stay.Within a 15-minute walk of this Fortitude Valley apartment, you'll find Brisbane Showgrounds and Royal Brisbane & Women's Hospital. Roma Street Parkland and Suncorp Stadium are also within 3 miles (5 km).
Royal Brisbane & Women's Hospital - 13 min walk - 1.2 km
Roma Street Parkland - 2 min drive - 1.9 km
Suncorp Stadium - 3 min drive - 3.2 km
XXXX Brewery - 4 min drive - 4.0 km
Getting around
Brisbane Fortitude Valley Station - 2 min walk
Brisbane Airport (BNE) - 19 min drive
Restaurants
Netherworld - 3 min walk
BrewDog Fortitude Valley - 3 min walk
Prohibition - 4 min walk
Greaser - 5 min walk
Agnes - 4 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
FV By Serain Residences
4-star apartment near Suncorp Stadium
FV By Serain Residences offers its guests an indoor pool, a sauna, and a fitness center. WiFi is free in public spaces. FV By Serain Residences also features a terrace and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 4-star Brisbane apartment is smoke free.
18 guestrooms or units
Terrace
Elevator
No smoking on site
FV By Serain Residences offers 18 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. 40-inch LED televisions come with digital channels. Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
Housekeeping (daily)
Iron/ironing board
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
18 units
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Lockbox, private entrance
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of AUD 300 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: AUD 20 per day
Housekeeping is available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy. A credit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.
Property is also known as
Residences On Alfred
Hostrelax Residences on Alfred
FV By Serain Residences Apartment
FV By Serain Residences Fortitude Valley
FV By Serain Residences Apartment Fortitude Valley
FV By Serain Residences Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Complete lack of communication. Didn't respond to my emails or messages. Wotif website wouldn't provide their phone number for me to call the property. Didn't send through check in details. Misleading property name... ghosting as FV Peppers. After 1 hour of trying to check in, making several phone calls, asking for assistance at FV Peppers, I finally made contact with the manager via phone. In order to check in, I had to go to the nearby convenience store to pick up the key from a lock box. The whole experience was dodgy and I highly recommend Wotif discontinue hosting this property on their website.
Renae
Stayed 1 night in Sep 2024
6/10 Okay
Emma
3 Sep 2024
Emma
Stayed 3 nights in Aug 2024
6/10 Okay
Melissa
25 Jul 2024
Disliked: Property conditions & facilities
Room tired. Floor damaged from furniture moving. No instructions re trouble shooting tv. Shower area grouting and cleanliness needs attention. Complicated check in procedure.
Melissa
Stayed 1 night in Jul 2024
6/10 Okay
David
25 Jul 2024
David
Stayed 5 nights in Jul 2024
8/10 Good
Verified traveller
26 Jun 2024
Liked: Cleanliness
Check in process was awful. Room was fine, probably would book personally with the hotel next time instead of with Serain. Parking was not available so had to park off site
Location was great, was not advised there was no parking available as info stated parking available which added an additional $120 cost I wasn’t prepared for. Bed mattress was not very comfortable.
Unfortunately to check into this property was difficult. Very poor communication from the property to receive check in details.
The apartment did not feel clean, especially the lounge. The kitchen was very poorly equipped. Would not recommend this property.
The apartment was as expected from the photos. The ensuite shower was missing a door which we were unaware of prior to our stay. During the second day, we received a phone call while we were out telling us that maintenance was there to install the shower door. So we had to return to the property. Fortunately we were at a nearby supermarket. The pool was nice, heated too.
Verified traveller
Stayed 2 nights in May 2021
8/10 Good
Caitlin
Travelled with group
28 Apr 2021
Liked: Room comfort
Disliked: Cleanliness
Caitlin
Stayed 2 nights in Apr 2021
4/10 Poor
Verified traveller
Travelled with partner
26 Apr 2021
Disliked: Cleanliness
I would not recommend this appartment to anyone. We conplained about our bed doona being stained and got no reply. There was no doona cover, just a sheet. Same for the matress, no cover just a sheet. Only 2 pillows, no spare pillows or blankets provided. Dirty cushions (stained and with other peoples hair) placed on the clean pillows on the bed. Tiny TV that was in "shop mode" that couldnt be turned off while we tried to watch the Anzac day services. The shower didnt seal and leaked all over the floor. We only got 2 towels to use, for 3 days stay and they were small. No towels provided to use the pool or gym.
No thought has gone into this, and complaints fall on deaf ears.
Not worth even half of the money spent.
Verified traveller
Stayed 3 nights in Apr 2021
6/10 Okay
Verified traveller
Business traveller
24 Mar 2021
Liked: Cleanliness
PRO'S: View was amazing, location is great.
CON'S: Beds were hard, shower pressure was not great... One bathroom had a toilet roll holder missing / was broken (in the cupboard under the sink).
Besides that - awesome location, close to Fortitude Valley and RNA Showgrounds (walking distance).
Carpark is very tight.
Verified traveller
Stayed 3 nights in Mar 2021
2/10 Terrible
Mark
Business traveller
23 Mar 2021
Disliked: Room comfort
Mark
Stayed 2 nights in Mar 2021
8/10 Good
Verified traveller
7 Jan 2021
Liked: Cleanliness, room comfort
Adequate for price.
Comfortable accommodation for the price - convenient location and wifi. The pool is much smaller than pictured and a bit more maintenance would be good (we needed to replace TV remote battery ourselves; smoke alarm continually beeped - presumably requiring a new battery). Key picked up from local convenience store; no concierge or luggage storage and communication re TV not working could have been much better from the owner / operator.
Verified traveller
Stayed 4 nights in Dec 2020
8/10 Good
Rosemaree
Travelled with group
14 Dec 2020
Liked: Cleanliness, room comfort
What a view! And situated close to everything!
I stayed here with friends for a night out in the valley it’s situated close to everything. It is a nice apartment and has a great view from level 29 😊
Rosemaree
Stayed 1 night in Dec 2020
6/10 Okay
Nt, Brisbane
Travelled with partner
6 Oct 2020
Liked: Cleanliness
Great area to stay, walking distance to everything.
Great place convenient to our needs and just thr right size.
Emma
Stayed 1 night in Oct 2019
6/10 Okay
Verified traveller
19 Oct 2019
Liked: Amenities
Disliked: Cleanliness, staff & service
I loved the view, from the upper level pool, but property was to confusing to navigate, and wasnt aware that i was booking thru a second party and not the company.