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Sofitel Brisbane Central

5.0 star property
Family-friendly stay near Queen Street Mall

Choose dates to view prices

Photo gallery for Sofitel Brisbane Central

Breakfast and brunch served
PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath | City view
Exterior
Executive lounge
PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
249 Turbot Street, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪6 min walk‬
  • Roma Street Parkland
    ‪9 min walk‬
  • Suncorp Stadium
    ‪3 min drive‬
  • Brisbane, QLD (BNE)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View

EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View

EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, King Bed, High Floor

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Room, King Bed, High Floor

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury City Room, King Bed, High Floor, City View

Luxury City Room, King Bed, High Floor, City View | City view

Luxury City Room, King Bed, High Floor, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, High Floor

Luxury Room, 2 Double Beds, High Floor

Luxury Room, 2 Double Beds, High Floor

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Westin Brisbane

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (538)
The price is CA $553
per night
CA $608 total
includes taxes & fees
26 Mar - 27 Mar
The Westin Brisbane

About the area

Brisbane

Heart of Brisbane.Within a 10-minute walk of this Brisbane Central Business District hotel, you'll find Queen Street Mall and Roma Street Parkland. Also, Waterfront Brisbane is within half a mile (1 km) and Brisbane City Botanic Gardens is within 2 miles (3 km).

What's nearby

  • Queen Street Mall - 6 min walk - 0.5 km
  • Roma Street Parkland - 9 min walk - 0.8 km
  • Waterfront Brisbane - 9 min walk - 0.8 km
  • Suncorp Stadium - 3 min drive - 2.7 km
  • Brisbane Convention and Exhibition Centre - 5 min drive - 3.9 km

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪Merlo Cart - ‬2 min walk
  • ‪Club Sofitel - ‬5 min walk
  • ‪Cafe Chez vous - ‬3 min walk
  • ‪Astor Terrace Cafe - ‬5 min walk
  • ‪Knowhere Brisbane - ‬4 min walk

About this property

Sofitel Brisbane Central

Family-friendly stay near Queen Street Mall
Sofitel Brisbane Central offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 14273 square feet (1326 square meters) and includes a conference center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the family-friendly Sofitel Brisbane Central. For a fee, parking is available.

This Brisbane hotel is smoke free.

  • 416 guestrooms or units
  • 30 levels
  • 14273 sq ft of conference space
  • 1326 sq m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel Brisbane Central offers 416 accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai

Property amenities

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (AUD 47 per night)
  • Secured covered valet parking on site (AUD 57 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free offsite parking within 492 ft
  • Street parking available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 15-45 for adults and AUD 15-45 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille signage
  • Elevator
  • Grab bar in shower
  • High pile carpet in room
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 85.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 15 to 45 for adults, and AUD 15 to 45 for children
  • Covered self parking fee: AUD 47 per night
  • Covered valet parking fee: AUD 57 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 85.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Brisbane Central
Sofitel Hotel Brisbane Central
Accor Brisbane Central
Brisbane Sofitel
Sofitel Brisbane Central Hotel Brisbane
Sofitel Brisbane Central Hotel
Sofitel Central Hotel
Sofitel Central
Sofitel Brisbane Central Hotel
Sofitel Brisbane Central Brisbane
Sofitel Brisbane Central Hotel Brisbane

Sofitel Brisbane Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1003 reviews
Rating 8 - Good. 277 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely night away. The day spa was fantastic. The staff are very friendly, comfortable beds. The room was not the cleanest, with marks on the windows, toothpaste on the vanity and dirt on the shower vent.
Stayed 1 night in Nov 2024

6/10 Okay

Jonathan

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Stayed 3 nights in Nov 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast, lovely room, enjoyed the pool and how close it was to the main shopping area, casino and river (within a 15 minute walk). Having the train station below the hotel made travelling to other areas so easy especially with the cheap fares.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gunvantbhai

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly helpful service
Stayed 3 nights in Aug 2024

6/10 Okay

Joanna

Liked: Cleanliness
No pen, no paper,no minibar, no room service menu, no spa menu. The room seemed to have been emptied of amenities. Otherwise as noce as any sofitel.
Stayed 2 nights in Nov 2024

4/10 Poor

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We stayed in a King Suite with our two small children, when checking in we asked if the pull out couch bed would be made up, which i was told it already had been. When we arrived at the room we found it wasn’t. I called guest services to advise them. We went out and advised them at reception that now would be a good time to do it… long storey short it took over 5 phone calls and 6 hours to get the bed sorted… two very tired little boys as it was well past their bed time… not impressed and will not be returning, should never have booked, will definitely stick with the Hilton..
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a bit dated but clean and the staff made all the difference. The concierge, a lady named Riennye was absolutely amazing and helpful, giving us excellent recommendations on where to go out to eat. I would recommend this hotel to anyone visiting Brisbane.
Stayed 2 nights in Nov 2024

6/10 Okay

Naomi

Travelled with partner
Liked: Cleanliness
This hotel looks tired. Not what we expected for a five star hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately our evening dinner at Suzettes was spoilt with a 2hour wait for meal service. Note good for a diabetic and ill wife.
Stayed 2 nights in Nov 2024

4/10 Poor

Paul

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Not 5 star
Definitely not 5 star . Ageing hotel with terrible service . Bar was full on Saturday night the staff were awful and couldn’t wait to pack up and leave . Ridiculous!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay. Pool sadly loses sun early though.
Stayed 2 nights in Oct 2024

10/10 Excellent

NEMESHIA

Stayed 2 nights in Oct 2024

10/10 Excellent

Jarret

Stayed 3 nights in Oct 2024

10/10 Excellent

Jalal

Stayed 1 night in Oct 2024

10/10 Excellent

Ronald, Manly West

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointing a hotel of this calibre had no minibar and only one bottle of water per person
Stayed 1 night in Oct 2024

8/10 Good

Kavitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Eric

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff responded quickly when we needed help with a few minor issues. Excellent breakfast buffet and good restaurants and other amenities within walking distance.
Stayed 3 nights in Oct 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 4 nights in Sep 2024

4/10 Poor

Morgane

Business traveller
Liked: Cleanliness
Old windows - with system double glazed outdated - very noisy Not the standard of a Sofitel
Stayed 3 nights in Sep 2024

10/10 Excellent

catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always stay at the sofitel its pur go to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic one night stay. Comfortable beds. Very clean room. Polite and helpful staff. Fantastic buffet breakfast with pretty much anything you’d like to eat. Convenient to Central Station for trains. Would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Annika

Travelled with group
Liked: Amenities
Every staff member we encountered were nothing but helpful and delightful … Hats off to your exemplary customer service x
Stayed 1 night in Sep 2024