Sofitel Brisbane Central

5.0 star property
Family-friendly stay near Queen Street Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Brisbane Central

Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Front of property
Couples treatment rooms, sauna, spa tub, steam room, body treatments
PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath
Fitness facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
249 Turbot Street, Brisbane, QLD, 4000
  • Queen Street Mall
    6 min walk
  • Roma Street Parkland
    9 min walk
  • Treasury Casino
    11 min walk
  • Brisbane, QLD (BNE)
    22 min drive

Room options

Superior Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, King Bed, High Floor

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury City Room, King Bed, High Floor, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Double Beds, High Floor

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Brisbane

Heart of Brisbane.Within a 10-minute walk of this Brisbane Central Business District hotel, you'll find Queen Street Mall and Roma Street Parkland. Also, Eagle Street Pier is within half a mile (1 km) and Brisbane City Botanic Gardens is within 2 miles (3 km).

What's nearby

  • Queen Street Mall - 6 min walk - 0.5 km
  • Roma Street Parkland - 9 min walk - 0.8 km
  • Eagle Street Pier - 12 min walk - 1.0 km
  • Suncorp Stadium - 3 min drive - 2.7 km
  • Brisbane Convention and Exhibition Centre - 5 min drive - 3.9 km

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪Merlo Cart - ‬2 min walk
  • ‪Club Sofitel - ‬5 min walk
  • ‪Cafe Chez vous - ‬3 min walk
  • ‪Astor Terrace Cafe - ‬5 min walk
  • ‪Knowhere Brisbane - ‬4 min walk

About this property

Sofitel Brisbane Central

Family-friendly stay near Queen Street Mall
Sofitel Brisbane Central offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 14273 square feet (1326 square meters) and includes a conference center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the family-friendly Sofitel Brisbane Central. For a fee, parking is available.

This Brisbane hotel is smoke free.

  • 416 guestrooms or units
  • 30 levels
  • 14273 sq ft of conference space
  • 1326 sq m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel Brisbane Central offers 416 accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai

Property amenities

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (AUD 47 per night)
  • Secured covered valet parking on site (AUD 57 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free offsite parking within 492 ft
  • Street parking available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 15-45 for adults and AUD 15-45 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille signage
  • Elevator
  • Grab bar in shower
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 85.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 15 to 45 for adults, and AUD 15 to 45 for children
  • Covered self parking fee: AUD 47 per night
  • Covered valet parking fee: AUD 57 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 85.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Brisbane Central
Sofitel Hotel Brisbane Central
Accor Brisbane Central
Brisbane Sofitel
Sofitel Brisbane Central Hotel Brisbane
Sofitel Brisbane Central Hotel
Sofitel Central Hotel
Sofitel Central
Sofitel Brisbane Central Hotel
Sofitel Brisbane Central Brisbane
Sofitel Brisbane Central Hotel Brisbane

Sofitel Brisbane Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1003 reviews" "
Rating 8 - Good. 279 out of 1003 reviews" "
Rating 6 - Okay. 108 out of 1003 reviews" "
Rating 4 - Poor. 39 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

George

Stayed 3 nights in Jul 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class Hotel
Excellent location. Great service
Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Stayed 4 nights in Jun 2024

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a very central location. It’s next door to the central train station and easy to walk anywhere within CBD. Excellent customer service. The breakfast is exceptional and like the wise dinner buffer (little on the expensive side).
Stayed 2 nights in Jun 2024

10/10 Excellent

Patrick and Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Rebecca, Melbourne

Travelled with family
Disliked: Property conditions & facilities
Needs a renovation for the cost of the property
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
It's a good night's stay at the hotel, staff were really helpful & welcoming.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a business trip, would stay again
Stayed 3 nights in May 2024

10/10 Excellent

Kostantinos

Travelled with family and small children
Liked: Staff & service, amenities
great location, great staff, great room. perfect!
Stayed 4 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It's very easy to get to and from the airport and walkable to many places in the city. The staff were exceptionally helpful.
Stayed 1 night in May 2024

8/10 Good

Jagruti

Stayed 3 nights in Jan 2024

10/10 Excellent

Xerxes Dava

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
direct access to Central Station and great location for short walks to Eagle Street, Queens plaza, shops and Botanical Gardens
Stayed 3 nights in Apr 2024

6/10 Okay

Marcelo Martinez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Showing its age. Very cortesia staff, nice pool area and spa, convenient to walk around and parking available. My bed broke as the supporting wheel snapped when I first touched it … so had to move rooms after unpacking- didn’t even get an upgrade for the trouble. The breakfast was ok but the bread was stale
Stayed 2 nights in Apr 2024

10/10 Excellent

Kyle

Stayed 1 night in Apr 2024

6/10 Okay

Ameet

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we stayed in was run down, there was mouldy smell, bathroom was not cleaned properly even though we had wait nearly an hour to get the room. Pillows had stains on them. No ideal with a 7 month old baby. Well below expectations
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the Centre of Brisbane. Excellent customer service.
Stayed 2 nights in Apr 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a little dated, but still nice. Comfy bed, complimentary water, nice facilities & convenient bedding above the Central Train Station. Pool & Spa area is nice, but only gets the morning sun, so no good for sun baking, but great area for kids being sun smart. Great spot, within walking distance to Southbank & other areas…
Stayed 5 nights in Apr 2024

6/10 Okay

Fernando De

Travelled with family
Liked: Cleanliness, staff & service
pretty avarage for the price.... the room looked dated...as in from the 90s
Stayed 2 nights in Apr 2024

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice but rooms are dated bed was very comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Liked: Staff & service, room comfort
Overnight in Brissy
Overnight
Stayed 1 night in Feb 2024

10/10 Excellent

Dr Syed M Shah

Stayed 1 night in Feb 2024

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Sarah

Stayed 1 night in Feb 2024