W Brisbane

5.0 star property
5-star luxury hotel near Queen Street Mall

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Photo gallery for W Brisbane

View from property
Rooftop bar
View from property
Meeting facility
Outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet-friendly

Explore the area

Map
81 North Quay, Brisbane, QLD, 4000
  • Brisbane City Hall
    ‪2 min walk‬
  • Queen Street Mall
    ‪3 min walk‬
  • Treasury Casino
    ‪4 min walk‬
  • Brisbane, QLD (BNE)
    ‪21 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking, River View (Wow Suite, 1 Bedroom, High Floor)

  • 120 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Fantastic Suite, 1 Bedroom Suite, River View, High Floor

  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Marvellous Suite, 1 bedroom Suite, River View

  • 79 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Spectacular Room, Room, 2 Double Beds, Non Smoking, River View

  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

Spectacular Room, 1 King Bed, River View

  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Cool Corner King, 1 King Bed, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Fabulous Room,1 King Bed, Partial River View, High Floor

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Wonderful Room, 2 Double Beds, Partial River View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Wonderful Room, 1 King bed, Partial River View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Brisbane

City center retreat .Within a 15-minute walk of this Brisbane Central Business District hotel, you'll find Queen Street Mall and South Bank Parklands. Roma Street Parkland and Gallery of Modern Art are also within half a mile (1 km).

What's nearby

  • Queen Street Mall - 3 min walk
  • South Bank Parklands - 10 min walk
  • Roma Street Parkland - 11 min walk
  • Brisbane Convention and Exhibition Centre - 16 min walk
  • Suncorp Stadium - 19 min walk

Getting around

  • Brisbane Roma Street Station - 6 min walk
  • Brisbane Airport (BNE) - 21 min drive

Restaurants

  • ‪Brisbane Quarter - ‬2 min walk
  • ‪Chocolate Soldier - ‬1 min walk
  • ‪Living Room Bar - ‬1 min walk
  • ‪Coffee Iconic - ‬1 min walk
  • ‪Funny Funny Korean Restaurant - ‬4 min walk

About this property

W Brisbane

5-star luxury hotel near Queen Street Mall
W Brisbane offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 11840 square feet (1100 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury W Brisbane. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

  • 312 guestrooms or units
  • 33 levels
  • 11840 sq ft of conference space
  • 1100 sq m of conference space
  • Built in 2018
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
W Brisbane offers 312 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (AUD 70 per day; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 20-49 for adults and AUD 10-25 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • Pets: AUD 200 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 90.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 20 to 49 for adults, and AUD 10 to 25 for children
  • Valet parking fee: AUD 70 per day (in/out privileges)
  • Pet fee: AUD 200 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 90.0 per day
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This hotel accepts only chip-and-PIN credit cards for onsite payments. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).


We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel W Brisbane
W Brisbane Hotel
W Brisbane Brisbane
W Brisbane Hotel Brisbane

W Brisbane Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 646 out of 850 reviews
Rating 8 - Good. 110 out of 850 reviews
Rating 6 - Okay. 49 out of 850 reviews
Rating 4 - Poor. 23 out of 850 reviews
Rating 2 - Terrible. 22 out of 850 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sekhar Reddy

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Brisbane
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Great staff
Great hotel with stand out service from staff, highly recommend this hotel, great breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Fabulous Rooms & Hotel. A real shame the main Lex restaurant isn’t open on Sundays.
Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

brenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Travelled with family
I was at the W with my daughters for my birthday it was a wonderful experience and had a great time
Stayed 1 night in Oct 2024

10/10 Excellent

ashley

Stayed 1 night in Sep 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in a bit of a pickle they helped enormously. Check in was easy, parking was a bit harder because I must have came at a busy time so had to wait for help from the concierge. I wanted to have a bath but couldn’t because there was no hot water after trying to fill it for 20 minutes so I didn’t like that. Everything else was just amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time at W Hotel and certainly will not be my last. The room was everything I expected and more, it was much more spacious than the pictures depicted. I mentioned to our Valet Driver it was our 40th Wedding anniversary and the next time we entered our room there was a helium love heart balloon with a beautiful box of chocolates holding it down. It is this attention to detail is what sets the W apart from anywhere I have stayed in a very long time. Would highly recommend W Brisbane
Stayed 1 night in Oct 2024

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay. Thank you.
Stayed 6 nights in Sep 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff very friendly and helpfull
Stayed 1 night in Sep 2024

8/10 Good

Paul

Stayed 4 nights in Sep 2024

8/10 Good

Krista

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The place is amazing. However when we were poolside we struggled to get our drinks and food order taken by anyone, then our drinks were forgotten. Staff walked right past us without cleaning our plates or drinks or offering more. We were prepared to stay a while and have few drinks while our kids swam but this didn’t happen. Same service style at dinner as well. But overall amenities are amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The point of difference in the decor, it is quite sensational when you walk in to both the foyers and the rooms. The staff were friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good property to stay at
Stayed 1 night in Sep 2024

10/10 Excellent

daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We loved the amenities. The staff were really friendly and helpful. They surprised us with chocolates because it was our anniversary which was lovely. The room was really comfortable and had a great view.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

jeff

Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Stayed 2 nights in Jul 2024