2/10 Terrible
James
Travelled with partner
4 Oct 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
Everything seemed fine when we checked in, desk staff were a little shy but that's hardly the end of the world.
It was only when we went to bed that there was an issue.
On going to bed and taking the duvet off we found that there was no actual fitted sheet on the bed, so it was just the mattress protector (which barely fitted and fell off two corners in the night resulting in us lying on bare mattress). Come the morning we found the mattress under the bed to be pretty dirty with many dark marks
Given when we went to bed it was too late to question this so we just had to accept it for the night.
To make things worse when we actually got in bed the mattress was completely taco'ed , collapsing in The middle . It needs replacing yesterday , even the crappiest Travelodge has normal mattress's!
Come the morning I raised the issue with the desk staff who told me to go direct to Expedia (this seemed a bit of a half arsed fob off) .
The hotel otherwise seemed fine but given the state of our bed I wouldn't recommend it. (Definitely not room 10 anyway)
James
Stayed 1 night in Oct 2024