Balmer Lawn Hotel

4.0 star property
Family-friendly Victorian hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Balmer Lawn Hotel

Terrace/patio
Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas
Couples treatment rooms, body treatments, aromatherapy
Luxury Room, Balcony
Front of property

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Spa
    Spa
  • Bar
    Bar
  • Parking available
    Parking available

Explore the area

Map
Lyndhurst Road, Brockenhurst, England, SO42 7ZB
  • Brockenhurst College
    9 min walk
  • SenSpa at Careys Manor Hotel
    9 min walk
  • St. Nicholas Church
    2 min drive
  • Southampton (SOU)
    28 min drive

Room options

Superior Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

Small Standard Room

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Luxury Room, Balcony

  • Sleeps 3
  • 1 King Bed

Superior Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Superior Family Room (Annex)

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

Standard Family Room

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

About the area

Brockenhurst

Close to airport.Within 6 miles (10 km) of this Brockenhurst hotel, you'll find New Forest National Park and Lymington Pier Ferry Port. Also within 9 miles (15 km) are Beaulieu National Motor Museum and New Forest Wildlife Park.

What's nearby

  • SenSpa at Careys Manor Hotel - 9 min walk - 0.8 km
  • New Forest National Park - 9 min drive - 8.8 km
  • Lymington Pier Ferry Port - 12 min drive - 9.9 km
  • Beaulieu National Motor Museum - 12 min drive - 10.8 km
  • Southampton Cruise Terminal - 22 min drive - 21.2 km

Getting around

  • Brockenhurst Station - 15 min walk
  • Southampton (SOU) - 28 min drive

Restaurants

  • ‪Setley Ridge Vineyard - ‬3 min drive
  • ‪The Terrace Cafe - ‬17 min walk
  • ‪Huntsman of Brockenhurst - ‬10 min walk
  • ‪The Buttery - ‬17 min walk
  • ‪Hare & Hounds - ‬6 min drive

About this property

Balmer Lawn Hotel

Family-friendly Victorian hotel with 2 restaurants
Balmer Lawn Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 3369 square feet (313 square meters) and includes a conference center. A children's pool, a spa tub, and a sauna are also featured at the family-friendly Balmer Lawn Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Brockenhurst hotel.

  • 1 building
  • 54 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 3369 sq ft of conference space
  • 313 sq m of conference space
  • Built in 1880
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
Balmer Lawn Hotel offers 54 accommodations with DVD players and video-game consoles. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Brockenhurst hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Saltus Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Czech, English, French, German, Italian, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish

Property amenities

Family friendly

  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee weekends 8:00 AM–10:00 AM: GBP 20.00 for adults and GBP 10.00 for children
  • 2 restaurants
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • DVD player
  • TV
  • Video-game console

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Portable fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: GBP 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cribs (infant beds) are available for GBP 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 80 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open May 20 and close September 15.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Balmer Hotel
Balmer Lawn
Balmer Lawn Brockenhurst
Balmer Lawn Hotel
Balmer Lawn Hotel Brockenhurst
Balmer Lawn Brockenhurst, New Forest National Park
Balmer Lawn Hotel Hotel
Balmer Lawn Hotel Brockenhurst
Balmer Lawn Hotel Hotel Brockenhurst

Balmer Lawn Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 95 out of 211 reviews" "
Rating 8 - Good. 70 out of 211 reviews" "
Rating 6 - Okay. 29 out of 211 reviews" "
Rating 4 - Poor. 9 out of 211 reviews" "
Rating 2 - Terrible. 8 out of 211 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mrs Amanda, Great Amwell

Disliked: Cleanliness, staff & service, property conditions & facilities
Really really overpriced quite disappointing yo spend this much and have a room that resembles a student accommodation The outdoor pool was nice the bathroom was new but the hotel as tired bedroom decor lacklustre One staff member was rather rude And lots of mess and debris Really wanted to ask for a refund of some sort as it was so expensive
Stayed 1 night in Aug 2024

8/10 Good

Aston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality hotel with great character I. The heart of new forest
Stayed 2 nights in Aug 2024

10/10 Excellent

Mrs JMD

Stayed 1 night in Jul 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff. Fabulous outside pool area. Would highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Donna

Liked: Staff & service
Disliked: Property conditions & facilities
Overall unfortunately disappointed.
The hotel itself is lovely with great facilities. The outdoor pool is wonderful. The staff are friendly and helpful. Unfortunately the room we stayed in was shabby. On check out we spoke to the manager about the damaged wallpaper, the crack in the sink, cracks in the bathroom tiles and the low water pressure. He told us that the room was on the list for refurbishment but they still charged £220 (or near enough) for the room which I think is unacceptable especially as their website says ‘high quality’. We had already paid on arrival so the manager said he couldn’t refund us anything. Quite disappointed as the hotel is in a great location with lovely facilities.
Stayed 1 night in Jun 2024

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Average stay
Our stay was ok but for a four star hotel and for the price we paid we found the room small and it was quite run down. The food and drinks outside were lovely, it made a really enjoyable afternoon. The service was quite slow but that wasn’t a big deal.
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a chilled weekend and we couldn't have picked a better hotel for this. Beautiful break.
Stayed 2 nights in Jun 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Decent hotel but overpriced compared to other options we have stayed at in brockenhurst. Expedia rate is high and didn’t include breakfast. We were made to feel grateful for being fed 3 times despite the high price! Not friendly and welcoming and room small and dated but great location. Better value for money options exist.
Stayed 3 nights in May 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setting and great service!
Great stay. Really friendly staff proving excellent service. Pool and outside facilities very family friendly and the hotel is in a wonderful setting. Fantastic breakfast as well. Second visit and we will return.
Stayed 1 night in May 2024

2/10 Terrible

Gemma Louise

Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful setting on edge of New Forest
Beautiful setting on edge of New Forest and still handy for a 15 min walk to local shops. A few minutes stroll and you are on to the forest routes and with the wild ponies. Used gym and jacuzzi and indoor pool. Lovely lounge areas and fireplace to sit and read the paper and enjoy a morning coffee. Fantastic to have a few car chargers for electric cars on site so quickly recharged. Annoyingly the “eco-friendly” setting of gym machines mean they turn off and lose your data the moment you stop jogging/ pedalling-need to change that as should allow a 1 minute pause while take a drink. Spa towels were thin NHS-style towels - expected something soft and fluffier! TV did not work at all in our room which was a shame. Comfortable stay for a weekend. Easter picture trail for children in hotel.
Stayed 1 night in Mar 2024

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Peta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Stayed 2 nights in Mar 2024

10/10 Excellent

Nicola

Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Friendly staff but very tired room- towels dreadfully thin, bobbly and needing to be replaced, big chip in bath, headboards all worn. Old fashioned facilities- indoor pool not suitable for a proper swim due to depth and shape - more suitable for young children.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice surroundings
Stayed 2 nights in Feb 2024

6/10 Okay

Sushila

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

SONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Amazing experience for a short stay at the hotel-everything was impeccable-breakfast,dinner,spa facilities,attention from staff
Stayed 1 night in Feb 2024

10/10 Excellent

ian

Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Stayed 1 night in Feb 2024