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Martin's Relais

4.0 star property
4-star eco-certified hotel near Bruges Market Square

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Photo gallery for Martin's Relais

Deluxe Suite, Canal View
Reception
Exterior
Lobby sitting area
Garden view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
Genthof 4, Bruges, 8000
  • Choco-Story Museum
    ‪2 min walk‬
  • Bruges Market Square
    ‪5 min walk‬
  • Burg
    ‪6 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, Canal View

Flat-screen TV

Suite, Canal View

  • 60 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, Canal View

Luxury Room, Canal View

Luxury Room, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double or Twin Room, Canal View

Minibar, in-room safe, individually decorated, desk

Comfort Double or Twin Room, Canal View

  • 30 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, individually decorated, desk

Family Room

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, individually decorated, desk

Comfort Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Canal View

Deluxe Suite, Canal View

Deluxe Suite, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Grand Hotel Casselbergh Bruges

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (1008)
The price is CA $255
per night
CA $282 total
includes taxes & fees
5 Mar - 6 Mar
Grand Hotel Casselbergh Bruges

About the area

Bruges

Heart of Bruges.Within a 10-minute walk of this Historical Center Bruges hotel, you'll find Bruges Market Square and Historic Centre of Brugge. Statue of Hans Memling and Choco-Story Museum are also within half a mile (1 km).

What's nearby

  • Bruges Market Square - 5 min walk
  • Historic Centre of Brugge - 6 min walk
  • Bruges Christmas Market - 6 min walk
  • Bruges Belfry - 7 min walk
  • Basilica of the Holy Blood - 7 min walk

Getting around

  • Bruges Station - 12 min drive
  • Brussels Airport (BRU) - 83 min drive

Restaurants

  • ‪The Monk Beerpub 'n Poolbar - ‬3 min walk
  • ‪Jan Van Eyck - ‬1 min walk
  • ‪De Vloamse Trine - ‬3 min walk
  • ‪Bakkerij Sint-Paulus Nv - ‬3 min walk
  • ‪Café Rose Red - ‬3 min walk

About this property

Martin's Relais

4-star eco-certified hotel near Bruges Market Square
As a guest of Martin's Relais, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Martin's Relais also features a garden, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bruges hotel is smoke free.

  • 46 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 1300
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Martin's Relais offers 46 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (EUR 25 per day)
  • Limited onsite parking (max 10 spaces per unit)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 25 for adults and EUR 22 for children
  • 1 bar

Things to do

  • Bicycle tour information
  • Bike parking
  • Bike storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 8
  • 5 stairs to reach property

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 22 for children
  • Covered self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, ANCV Chèques-vacances, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, ANCV Chèques-vacances, cash, mobile payments, Google Pay, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Martin's Relais
Martin's Relais Bruges
Martin's Relais Hotel
Martin's Relais Hotel Bruges
Martin's Relais Hotel
Martin's Relais Bruges
Martin's Relais Hotel Bruges

Martin's Relais Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 1002 reviews
Rating 8 - Good. 274 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. Thank you! Merci!
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo stay.
Wonderful location, quiet and peaceful. Breakfast was great with very attentive staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Simon

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is set in a beautiful part of Brugges it is easily accessible to the centre of the city. It is an old building that adds to its charm.
Stayed 4 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position walkable to all major attractions. Beware taxi from station seemed to go the long way check out bus system. Reception officious but not overly friendly.
Stayed 3 nights in Nov 2024

8/10 Good

james

Liked: Room comfort
Highs and lows
This was a great location on the canal! The room was large, nicely finished with a new bathroom ! The issue was the condition of the carpet that was badly stained and we had a rip in our duvet cover. The same in the hallway carpet was stained and in some cases ripped! Staff was ok but not real friendly or welcoming! Traffic noise was a moderate issue! This could be wonderful with a little TLC. I
Stayed 2 nights in Nov 2024

4/10 Poor

Sara

Travelled with family
Disliked: Property conditions & facilities
I really wanted to like this hotel. It has potential - housed in a quaint and charming building. However, the hotel needs some serious renovations. The stairs are covered with carpet that is threadbare, ripped and taped together in places. The towels are thin and need to be replaced. The whole place has an air of neglect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great size room and bed enjoyed our stay
Stayed 3 nights in Nov 2024

8/10 Good

Saadat

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Cristiane

Disliked: Property conditions & facilities
Despite being a special and historic building, it should have more apparent maintenance. The rooms have smell, the temperature cannot be adjusted, and the whole building is a mess to be honest. The breakfast was the only real good thing about this place.
Stayed 1 night in Nov 2024

8/10 Good

Lauren

Travelled with family
Liked: Staff & service, amenities
Lovely location and friendly staff. Interior is quite dated but still a nice hotel. Would stay again
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Staff & service, property conditions & facilities
Loved the library room and view of the canal/old harbor! Great location a tad removed from the crowds but close to everything. Staff were incredibly friendly and helpful!
Stayed 2 nights in Oct 2024

6/10 Okay

Peter

Disliked: Property conditions & facilities
Tired property that needs a refurb.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zhou

Liked: Cleanliness, staff & service, property conditions & facilities
By the canal and walking distance to all of the highlights. Great breakfast and great hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
We had a fantastic stay at this hotel. The room we stayed in had a lovely view of the canal. The room was very comfy and spacious. The hotel itself has has kept all its original features inside which is so nice to look at. Would definitely recommend. Thank you for a great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
A really nice hotel in a great location. Friendly staff especially at the front desk when we checked in. We stayed in one of the suites room 19. Massive bed and big bathroom. Clean throughout the hotel, nice breakfast.
Stayed 3 nights in Oct 2024

4/10 Poor

Douglas

Lovely traditional with outstanding staff, especially Bjorn and Fredric.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. The location was great. Very close to the town square. Lots of restaurants and shopping around.
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Quiet, elegant, comfortable and well-located
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Stayed 1 night in Oct 2024

10/10 Excellent

Natalia, Carmel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large and comfortable rooms. Staff is very accommodating. Breakfast is excellent. Location is in a quiet place but in walking distance to downtown.
Stayed 3 nights in Oct 2024

8/10 Good

Benjamin

Travelled with group
Liked: Staff & service
Nice original style hotel in a great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Clare

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Krisztina

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the beautiful new suite with three huge windows that open to the canal. It was truly a fairytale view. The room is beautifully finished with light wood floors and accents like a sliding japanese style screen door for the bedroom, huge gorgeous bathroom with an amazing bathtub and separate shower.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Sep 2024