ibis Brussels Airport

3.0 star property
3-star hotel near NATO Headquarters

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Brussels Airport

Reception
Room, 2 Single Beds
Exterior
Exterior
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Bessenveldstraat 17, Diegem, Machelen, 1831
  • NATO Headquarters
    18 min walk
  • Cliniques Universitaires Saint-Luc
    8 min drive
  • Docks Bruxsel
    11 min drive
  • Brussels (BRU-Brussels - National)
    7 min drive

Room options

Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Machelen

Diegem stay.Your stay at this Diegem hotel places you within 3 miles (5 km) of NATO Headquarters and Cliniques Universitaires Saint-Luc. Docks Bruxsel and Cinquantenaire Park are also within 6 miles (10 km).

What's nearby

  • NATO Headquarters - 18 min walk - 1.5 km
  • Atomium - 15 min drive - 16.0 km
  • Tour & Taxis - 15 min drive - 9.1 km
  • European Union Parliament Building - 15 min drive - 12.5 km
  • La Grand Place - 18 min drive - 13.8 km

Getting around

  • Eurocontrol Tram Stop - 7 min walk
  • Diegem Station - 15 min walk
  • Brussels Airport (BRU) - 7 min drive

Restaurants

  • ‪Délifrance - ‬3 min drive
  • ‪Van der Valk Hotel Bar - ‬3 min drive
  • ‪Park Diegem - ‬4 min drive
  • ‪Holiday Inn Brussels Airport, an IHG Hotel - ‬9 min walk
  • ‪Excelsior Snack - ‬5 min drive

About this property

ibis Brussels Airport

3-star hotel near NATO Headquarters
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and a garden are also featured at ibis Brussels Airport. Parking is available for a fee.

This 3-star Machelen hotel is smoke free.

  • 98 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Ibis Brussels Airport offers 98 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Machelen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Dutch, English, French

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 14.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 5 AM–10 AM: EUR 18.00 for adults and EUR 9.00 for children
  • 1 coffee shop/cafe
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to August 31:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 18.00 for adults and EUR 9.00 for children
  • Self parking fee: EUR 14.00 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Ibis Brussels Airport
Ibis Hotel Brussels Airport
ibis Brussels Airport Hotel
ibis Brussels Airport Hotel
ibis Brussels Airport Machelen
ibis Brussels Airport Hotel Machelen

ibis Brussels Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 125 out of 722 reviews" "
Rating 8 - Good. 303 out of 722 reviews" "
Rating 6 - Okay. 198 out of 722 reviews" "
Rating 4 - Poor. 71 out of 722 reviews" "
Rating 2 - Terrible. 25 out of 722 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Meaghan

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

osayande

Travelled with partner
Liked: Amenities, property conditions & facilities
Cool
Stayed 1 night in Jul 2024

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Stayed 1 night in Jun 2024

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Ron Ben

Stayed 1 night in Apr 2024

6/10 Okay

Rene

Stayed 1 night in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay !
Comfortable stay for 2 nights. Staff friendly and helpful. Room was clean with a good shower, hairdryer, reasonably comfortable bed, soft pillows. Buffet breakfast has a good selection of hot and cold items. The restaurant in the evenings can get busy, as there is not much else in the area. The De Lijn 272 bus stops very close to the hotel (150m) and goes to the airport (15 - 20 mins) or to Brussels Noord.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sakunthala

Travelled with family
Stayed 1 night in Feb 2024

6/10 Okay

Alice

Liked: Staff & service
The hotel was functional but not stellar. I had anticipated a shuttle service to the airport, but instead was instructed to take a city bus. There was nothing to eat until the restaurant opened at 18:00. The room itself was fine.
Stayed 1 night in Feb 2024

8/10 Good

Bradley

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Tamara

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2023

8/10 Good

Michael

Business traveller
Liked: Staff & service, room comfort
Nice
Stayed 1 night in Sep 2023

8/10 Good

Murray, Chelmsford

Stayed 4 nights in May 2023

2/10 Terrible

Megan, Lakewood

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The hotel is dated and near a refugee camp that is very poorly presented. The area and hotel itself were extremely loud, the corridors remained busy all night. You can hear planes taking off and cars driving along the road. We were quite far outside of the city, so we opted to get food at the hotel, by the way the restaurant is closed on weekends! So we were left with a “light” menu which was just overpriced pasta. I paid €7.50 for a water and €50 for spaghetti, and pizza. The room itself was dated and the mattress kept folding over every time we adjusted the sheet that didn’t fit. There was hair on the wall in the bathroom, and hair/ staines in the toilet. The door to the bathroom also didn’t secure, so make sure you’re comfortable with your guest if you’re not alone. After a terrible night sleep we had to be up at 4:30 am for our flight, the doors were locked and no one was at the desk to let us out. We finally found someone who was extremely rude to us, she just opened the door and went back. We had to walk up the road to catch the bus, and there is no sidewalk out the front. So my wife and I tried to go down the road in the back, however we were confronted by a man in a white Mercedes who slowed down next to us, then pulled up to block the pavement in front of us. We quickly turned around and headed back to the hotel, he followed us back to the hotel lot but wasn’t able to turn in because of a bar! We decided on the front way after that. Be careful if you stay here!!
Stayed 1 night in Mar 2023

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean

6/10 Okay

Gavin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tea / coffee in room. No iron either. Breakfast was very poor. Not easy to get to from airport as a lot of the hotels have given up their transport. Staff were friendly and helpful though. It was clean albeit dated. 1 towel - fine as on my own, but difficult if you were a couple I guess! Bed and pillows were acceptable - had worse!
Stayed 1 night in Nov 2022

8/10 Good

See Hearn

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2022

8/10 Good

Janis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It does its job
It does its job for spending one night while waiting your next flight. Overpriced though.
Stayed 1 night in Sep 2022

10/10 Excellent

Luis

Stayed 1 night in Aug 2022

8/10 Good

Damilola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and the rooms were great.
Stayed 1 night in Aug 2022

6/10 Okay

Lorine

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022