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Pillows City Hotel Brussels Centre

4.0 star property
4-star boutique hotel near La Grand Place

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Photo gallery for Pillows City Hotel Brussels Centre

Street view
Terrace/patio
Exterior
Family Room
Daily buffet breakfast (EUR 29 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Parochiaansstraat 15-27, Brussels, 1000
  • La Grand Place
    ‪7 min walk‬
  • Royal Palace of Brussels
    ‪10 min walk‬
  • Manneken Pis Statue
    ‪11 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪19 min drive‬

Room options

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Luxury Room

Grand Luxury Room

Grand Luxury Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1368)
The price is CA $278
per night
CA $301 total
includes taxes & fees
24 Mar - 25 Mar
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About the area

Brussels

Central Brussels getaway .Within a 10-minute walk of this Upper Town hotel, you'll find La Grand Place and Royal Palace of Brussels. St. Michael and St. Gudula Cathedral and Rue des Bouchers are also within half a mile (1 km).

What's nearby

  • La Grand Place - 7 min walk - 0.6 km
  • Royal Palace of Brussels - 10 min walk - 0.8 km
  • Manneken Pis Statue - 11 min walk - 0.9 km
  • European Union Parliament Building - 6 min drive - 2.6 km
  • Tour & Taxis - 6 min drive - 3.2 km

Getting around

  • Parc Station - 3 min walk
  • Brussels Central Station - 4 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪BrewDog Brussels - ‬3 min walk
  • ‪New Check Post - ‬4 min walk
  • ‪Hawaiian Poké Bowl - ‬3 min walk
  • ‪De Pistolei Arenberg - ‬3 min walk
  • ‪Bon - ‬3 min walk

About this property

Pillows City Hotel Brussels Centre

4-star boutique hotel near La Grand Place
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the boutique Pillows City Hotel Brussels Centre. For a fee, parking is available.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 7 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 45 per night)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 29 for adults and EUR 12.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cribs (infant beds) are available for EUR 25 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 12.50 for children
  • Self parking fee: EUR 45 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash.

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Pillows City Hotel Brussels Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1006 reviews
Rating 8 - Good. 267 out of 1006 reviews
Rating 6 - Okay. 44 out of 1006 reviews
Rating 4 - Poor. 7 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly, helpful staff, wonderful room
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle, North Bellmore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Only two blocks to the main square and the central train station. The hotel itself looks like it was recently remodeled and it beautiful. The staff was also fantastic and kind. I would absolutely stay here again when I come to Brussels.
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Travelled with partner
Luxurious hotel. Polite and pleasant staff. Lovely room and very comfortable bed. Enjoyed the extensive breakfast and delicious evening menu. Would recommend to friends & family.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kerim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great bed, large room & practical location
Stayed 2 nights in Nov 2024

2/10 Terrible

Rishi

Stayed 3 nights in Nov 2024

2/10 Terrible

Seyyed Hesamodin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked this hotel through Expedia and requested a crib for our 4-month-old baby. There was no mention of an extra charge online, and nothing indicated we would be billed for it. Upon arrival, we were shocked to find an additional nightly fee for the crib, which was invoiced without any prior notice! Naturally, we refused to pay, as this information was never disclosed during the booking process. To our disbelief, the staff came to our room and removed the crib in front of our eyes, leaving our 4-month-old baby without a proper sleeping arrangement. This behavior is absolutely unacceptable and unprofessional
Stayed 3 nights in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean and friendly staff
The staff was very friendly and the location was a short walk from all the tourist attractions. Breakfast in the morning was delicious and the room was clean and spacious. We ate dinner at the restaurant one night and it was excellent. Would definitely recommend this hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Thiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are fine
Stayed 2 nights in Oct 2024

10/10 Excellent

JOHN, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff upgraded our room to the bigger room which in the corner separated from the other rooms which was so quiet. The staff are helpful whenever we asked them any questions. The breakfast was great with many selection. It is close to the central station and meeting place for tours.
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Stayed 3 nights in Sep 2024

10/10 Excellent

Olufunmilola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay at a Perfect Location
Where do I start. I chose Pillows based on the fantastic reviews and I must say they are all true. The check in was quick and efficient, got an upgrade without asking, staff very friendly and willing to help, smell of reception always welcoming. The bed and pillows are so comfortable, the room is beautiful, bathroom awesome. The location is amazing. Just around the corner to Grand Place. Very easy walk. Loved every minute of our stay at Pillows. Will definitely stay here next time in Brussels and look out for the hotel in other cities. Thank you Pillows for the amazing time and the personal welcome note which I have never received in any of the hotels I have stayed. Please keep it up.
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very quiet but had almost no view at all due to closeness to adjoining building. Room had poor lighting and was too dark giving a depressing feeling. Room safe and mini fridge were difficult to access and use due to low placement in closet too close to side of bed. Glass shower wall was modern looking but lacked safety decals. Shower floor very slippery. Shower great however. Breakfast also great.
Stayed 6 nights in Oct 2024

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean spacious quiet room near train station
Stayed 3 nights in Oct 2024

10/10 Excellent

Jalaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Brussels Central Station. Perfect location, easy check-in, luxurious bedding and shower products. Perfect resting spot after two long travel days. We only had a short night/day in Brussels and this hotel was ideal for us.
Stayed 1 night in Sep 2024

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Brussels
Our stay at Pillows Brussels was wonderful. The staff was friendly and helpful, our room was clean and spacious and the location was excellent. We had dinner at The Living restaurant one evening. Food was excellent. One of the best meals we had on our trip. Would recommend Pillows.
Stayed 3 nights in Sep 2024

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pillow hotel is very confident for the first timer in Brussels. The hot spot is walkable and it is within city centre, we almost do not have to take any public transport. The only thing that the hotel can improve is to have a power point inside the bathroom or next to the mirror, so that the guest can also blow their hair and check themselves. This is the only thing that the hotel is lacking.
Stayed 4 nights in Sep 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple
Large room's, very clean and excellent service. Hotel has a lovely chilled vibe. Great location, 5 minute walk from Brussels Central train station and 10 minute walk to square and The View Ferris Wheel. Would stay again in a heartbeat.
Stayed 2 nights in Oct 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience in Brussels
We had an amazing stay at the Pillows City Brussels. The staff were second to none, beyond friendly answering any questions we had with the upmost courtesy. Had a fabulous meal at the cozy restaurant. The hotel is wonderfully located minutes from the central railway station and wonderful restaurants in the old town. I would highly recommend this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Othello

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

Othello

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful hotel—the central location, the beautifully appointed rooms, the bathroom (love it), and the outstanding staff. This was a great pick for me and my five friends. Very well done Pillows!
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were great. We arrived late and the lovely man at the front desk gave us good recommendations of where to eat. The room was clean and spacious l. Of we come back to Brussels I will defiantly be back to stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Henry Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2024

10/10 Excellent

César

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent the people
Stayed 1 night in Sep 2024