2/10 Terrible
Timothy
21 Sep 2024
Disliked: Cleanliness, amenities, room comfort
Upon first entry there was broken glass in the entry. We also found broken glass in the bathroom showing the lack of cleaning. The shower was leaking when we arrived so the bath mat was soaked. The shower was mouldy all through, we had to shower in sandals to feel safe. One of the 2 light fixture in the main room was broken and flickered so we couldn't use the main lights. The security door for the building didn't lock and was very hard to open. The apartment had no bin of any kind in the room, sanitary or otherwise. The sink in the bathroom (the only sink we had) was clogged and didn't drain.
I emailed these issues to smartflats and they replied asking for photos. I sent them through and got the response that this had been passed on to the "appropriate parties" after that no information about fixing these and no solution.we checked out today with all these items still an issue.
Timothy
Stayed 2 nights in Sep 2024