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Smartflats Premium - High Street

3.5 star property
3.5-star apartment near La Grand Place

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smartflats Premium - High Street

City Apartment | Living area
Design Apartment
City Apartment | Private kitchen
Lobby
Classic Apartment | In-room dining

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

Map
2 Rue Capitaine Crespel 5th Floor, Brussels, 1050
  • Avenue Louise
    4 min walk
  • Confucius
    1 min walk
  • Louise-Louiza Station
    3 min walk
  • Brussels (BRU-Brussels - National)
    29 min drive

Room options

Similar properties

Property entrance

Citadines Toison d'Or Brussels

Kitchen
Pet-friendly
Free WiFi
Laundry
4.1 out of 5, Very good, (864)
The price is CA $119
per night
CA $133 total
includes taxes & fees
10 Jan - 11 Jan
Citadines Toison d'Or Brussels

About the area

Brussels

Heart of Brussels.Within a 10-minute walk of this Ixelles apartment, you'll find Avenue Louise and Egmont Palace. Law Courts of Brussels and Place du Petit Sablon are also within half a mile (1 km).
View more Apartments in BrusselsOpens in a new window

What's nearby

  • Avenue Louise - 4 min walk
  • Place du Grand Sablon - 10 min walk
  • Royal Palace of Brussels - 13 min walk
  • Manneken Pis Statue - 18 min walk
  • La Grand Place - 20 min walk

Getting around

  • Louise-Louiza Station - 3 min walk
  • Brussels-Chapel Station - 14 min walk
  • Brussels Airport (BRU) - 29 min drive

Restaurants

  • ‪La Fabrique en Ville - ‬4 min walk
  • ‪Buddy Buddy - ‬1 min walk
  • ‪Cospaia - ‬1 min walk
  • ‪Panorama Lounge @ The Hotel. Brussels - ‬3 min walk
  • ‪Bogart-Foodies Corner - ‬4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats Premium - High Street

3.5-star apartment near La Grand Place
Smartflats Premium - High Street offers its guests tour/ticket assistance and an elevator. Public spaces have free WiFi.

This 3.5-star Brussels apartment is smoke free.

  • 5 guestrooms or units
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
Smartflats Premium - High Street offers 5 accommodations with espresso makers and coffee/tea makers. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided weekly.

Languages

Catalan, Dutch, English, French, German, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Toaster

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Soap
  • Toilet paper
  • Hair dryer
  • Towels provided
  • Shampoo

Entertainment

  • Flat-screen TV with digital service

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage

Location highlights

  • Near a metro station
  • Near a train station
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Security system

General

  • 5 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a security system in each accommodation.

Property is also known as

Smartflats High Brussels
Smartflats Premium - High Street Brussels
Smartflats Premium - High Street Apartment
Smartflats Premium - High Street Apartment Brussels

Smartflats Premium - High Street Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 4 out of 15 reviews" "

8.0/10

Cleanliness

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Robyn

Disliked: Cleanliness, amenities, room comfort
This apartment was the worst I’ve stayed in over 10 years of travelling. The wifi was non existent, whereby the apartment we were in had no listed options & the only option was to connect to a neighbouring apartment which dropped out continuously. There were numerous issues which I reported to Smart flats with proof in photos. Eg: no teaspoons, no wine glasses, no egg slide or spatula, no cutting board, no iron, no light in shower, blown globe, no light at front door working, no TV, antenna issue, leaking coffee machine, slow draining basin clearly needed drainage cleaned, no towel hook or ring in powder room for hand towel. I would not recommend staying in these particular apartments & if the management team look after them in this way, I’d ovoid booking any of their properties ever. No oil, salt or pepper.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Mains electric shock at the property - beware!
The location - close to Lousie and Porte de Namur - was great. Communication not so - we weren’t sent the details to get in to the property despite chasing before we arrived. In the end, it took several calls outside the property to get the right access codes. The flat looks good and was clean but none of the sink plugs worked and there was a strong smell of drains. Kitchen not very well appointed and mot enough crockery etc. and one of the windows was broken. The main problem for us was that my husband suffered a mains electric shock when plugging in an unsafe bedside lamp in the room where the children were sleeping. It’s just sheer luck one of them didn’t plug it in and that my husband wasn’t more badly injured. All the lights in the property had been unplugged- we’re assuming as part of the housekeeping routine - so it should have been obvious part of the plug was missing. We couldn’t see as it was dark. The company has been really disinterested and I just hope the light has been taken away for the next guests.
Stayed 2 nights in Aug 2024

8/10 Good

Rauleen Mei

Travelled with family
Liked: Cleanliness
The property was roomy and had great space. It met the need of our group. The location was close to various things like food, drinks, shopping and transportation. I would book with SmartFlats again. There are a few cosmetic things the property needs to fix or look into for future tenants. The rooms' curtain rods look like they were broken and so the curtains had to be hooked onto the window. They kept falling off. The soap dispensers in the shower also looked like they had broken off. A towel hook in the toilet room would be useful because we had no place to put the towel. One or both shower areas may not have a drain trap so the sewage smell would come back into the space. We just opened the windows but future renters may keep complaining about it.
Stayed 4 nights in May 2024

8/10 Good

Austin P.

Travelled with family
Liked: Cleanliness, room comfort
Short Family Break
Great Location along the main shopping boulevard, short walk into the main square. Comfortable Apartment overall!
Stayed 2 nights in Jan 2023

8/10 Good

Zara

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A lovely spacious property with a comfy bed! 20 minutes walk to the main square and Christmas market which worked well for us. However it is on a very busy road so I would suggest taking ear plugs! Also, it says it has a hairdryer but ours did not and when we emailed to ask about this no one replied. Overall a good stay but could be great with a few tweaks.
Stayed 3 nights in Dec 2022

8/10 Good

Jiyeon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ilse

Stayed 2 nights in Aug 2024

2/10 Terrible

Gloria Maria

Travelled with family
Experiencia desagradable.
Para empezar antes de llegar te mandan link a una app de Smartflats donde esta toda la información de check in, dirección y forma de entrar porque no hay recepción. Tomé la dirección de ahí para llegar al apartamento y resultó ser incorrecta, así como las coordenadas que mandaron cuando se solicitó por teléfono. Para no hacer largo el cuento. Llegué al apartamento gracias a la información en Hotels.com. La comunicación con ellos fue muy mala. En especial porque despues de los reclamos ya no me contestaron el teléfono y me bloquearon los msgs en su app. Cuando llegué fue otra sorpresa. De acuerdo con Hoteles.com este debía tener 3 camas queen y solo tenía 2. También reclamé, pero dijeron que no...que ese era el que había reservado. También predominaba un olor a drenaje que salía de las regaderas y no se quitó en los 3 días que estuve ahí. Faltal!!! Por lo demás, el apartamento estaba limpio, espacioso, bien ubicado. Camas no muy cómodas. Sólo 1 amohada toda aplastada por persona. No hay recepción ni contacto humano y mi estancia ya estaba pagada, así que pues no me quedó de otra mas que quedarme ahí. No lo recomiendo! Voy a poner queja por medio de Hoteles.com.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ayman

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect super goed geregeld en heel schoon
Stayed 1 night in Jan 2024

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
El apartamento es chulisimo, bien situado, hay transporte público muy cerca però también se puede ir andando al centro. Está bien equipado aunque nos faltó una buena cafetera. La cama súper cómoda y el baño muy bien también. El sofá cama de buen tamaño pero muy incómodo los muelles se notan un montón porque el colchón es muy finito y cada vez que se movían mis hijas se escuchaban los muelles en todo el aoartamento, la TV no funcionaba y el extractor tampoco, pero las vistas y el resto del apartamento geniales.
Stayed 2 nights in Dec 2023

6/10 Okay

ANTONIO

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Aug 2022

10/10 Excellent

Arden

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, room comfort
Estancia de 10
Nos ha gustado mucho la situación del apartamento de 10.
Stayed 4 nights in Jul 2022

8/10 Good

Kevin

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021