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Sonesta Hotel Bucaramanga

3.5 star property
3.5-star hotel with 1 outdoor pools, connected to a shopping center

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Photo gallery for Sonesta Hotel Bucaramanga

Outdoor pool, open 10 AM to 6:30 PM, pool umbrellas, sun loungers
Terrace/patio
Standard Room, 2 Queen Beds
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Parking included

Explore the area

Map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002
  • Parque Caracolí Shopping Center
    ‪1 min walk‬
  • Centro Comercial Cañaveral
    ‪6 min walk‬
  • Cardiovascular Foundation of Colombia
    ‪10 min walk‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Bucaramanga Cacique by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (796)
The price is CA $108
per night
CA $118 total
8 Mar - 9 Mar
Holiday Inn Bucaramanga Cacique by IHG

About the area

Floridablanca

Near boardwalk/promenade, shopping .With a stay at this Floridablanca hotel, you'll be steps from Parque Caracolí Shopping Center and La Florida Shopping Center. Centro Comercial Cañaveral and Cardiovascular Foundation of Colombia are also within half a mile (1 km).

What's nearby

  • Centro Comercial Cañaveral - 6 min walk
  • Cardiovascular Foundation of Colombia - 10 min walk
  • Clínica Foscal Internacional - 13 min walk
  • Cacique Shopping Mall - 4 min drive
  • Floridablanca Park - 5 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 39 min drive

Restaurants

  • ‪Juan Valdez Café - ‬3 min walk
  • ‪Domino's Pizza El Caracolí - ‬3 min walk
  • ‪Juan Valdez Café - ‬6 min walk
  • ‪Asadero El Cacareo - ‬1 min walk
  • ‪Archie's - ‬3 min walk

About this property

Sonesta Hotel Bucaramanga

3.5-star hotel with 1 outdoor pools, connected to a shopping center
Sonesta Hotel Bucaramanga offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 94 square feet (9 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Sonesta Hotel Bucaramanga. Free self parking is available.

This 3.5-star Floridablanca hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 13 levels
  • Meeting rooms
  • 94 sq ft of conference space
  • 9 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sonesta Hotel Bucaramanga offers 104 accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10 AM to 6:30 PM.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sonesta Hotel Bucaramanga Floridablanca
Sonesta Bucaramanga Floridablanca
Sonesta Bucaramanga
Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Sonesta Hotel Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 391 out of 547 reviews
Rating 8 - Good. 105 out of 547 reviews
Rating 6 - Okay. 20 out of 547 reviews
Rating 4 - Poor. 20 out of 547 reviews
Rating 2 - Terrible. 11 out of 547 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

dhewradj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 7 nights in Nov 2024

10/10 Excellent

Andres Yahir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always
Very comfortable place with absolutely kind and helpful staff. Loved the rooftop restaurant
Stayed 4 nights in Nov 2024

10/10 Excellent

Ivena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property highly recommended
Stayed 3 nights in Nov 2024

10/10 Excellent

Abraham, Fort Lauderdale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never was offered or received any VIP treatment or drink
Stayed 3 nights in Nov 2024

10/10 Excellent

Julio C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheyla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Cecilio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

10/10 Excellent

corien

Stayed 2 nights in Sep 2024

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 6 nights in Oct 2024

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Excellent arrive and overall experience.
Stayed 7 nights in Sep 2024

10/10 Excellent

Luna

Stayed 1 night in Sep 2024

10/10 Excellent

Carlos, Pembroke Pines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a centric area close to malls, restaurants and hospitals.
Stayed 3 nights in Sep 2024

10/10 Excellent

corien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall with restaurants
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos, Pembroke Pines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very popular area with plenty of restaurants, grocery stores, bakeries, pharmacies, hospitals and malls in less than a half a mile away. The breakfast is balanced between local cuisine and common international breakfast options. It also has an awesome rooftop where you can enjoy a nice dinner, amazing drinks and awesome music!
Stayed 1 night in Sep 2024

10/10 Excellent

santander s

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y ubicación 10
Stayed 1 night in Sep 2024

10/10 Excellent

Cecilio

Stayed 2 nights in Aug 2024

10/10 Excellent

juan

Stayed 1 night in Aug 2024

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff with a smile Very clean Great location. Very safe. The only thing I would improve is the mattress.
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Stayed 1 night in Aug 2024

10/10 Excellent

GABRIEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dario

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was non informative, non friendly, Didn’t even say helllo. Mostly interested in copying passports and taxes than welcoming the guests. Restaurant was excellent. Maid was very friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sonesta is an awesome hotel AND a great value. The staff is very friendly and the hotel is beautiful. Loved having access to all the local restaurants as well the local modern mall stores.
Stayed 1 night in Aug 2024