4/10 Poor
Brenda G.
15 Feb 2025
Liked: Cleanliness
First time in Bucerias
The host was sometimes not responsive. We were double booked and had to go through vrbo after a week to get a response from Stefano as to what days we were actually booked. During our stay we had no internet for a 1 1/2 days. He didn't respond to contact through VRBO text or when I called and left a voice message. Had to call again the next morning.He also told us we needed to checkout of the property at 11AM when icheckout is 12PM.I know the property owners have no control over the canal that drains right beside the building. The smell was very bad and we weren't able to use the outside deck space attached to the condo. The rooftop pool also had a smell from the drainage at times depending on which way the wind blew. When I sent Stefano a message about the smell he told me the property owners were trying to get it changed through the municipality. I don't know how often the drainage happens, it was definitely unpleasant for 1/2 of our stay. It's a beautiful property, unfortunate about the canal odour.
Brenda G.
Stayed 9 nights in Jan 2025