This hotel was something of a surprise, given that it is a) completely automated and b) situated in the middle of a shopping centre. It is, however, immaculately clean and very well located, not far from the train station and the bridge into Lichtenstein.
With the room pre-booked, all that was needed initially is either the booking reference or your surname. Other information is then required (address details, passport information, etc) before a couple of cards for entry to your room are delivered by the machine.
The room was large and smart, with an equally impressive bathroom with towels and shower gel provided. There is an eating area on one of the floors where free tea and coffee are always availble and, in the morning, this is supplemented by croissants and fresh fruit.
This is clearly the future for some hotels and, on the basis of this one, when things are done efficiently and without hassle, it works very well. Not sure what happens if you leave your entry card in your room by mistake and leave building as there is (apparently) no-one on site to help you out!