My flight was delayed and I tried to contact the hotel to ensure I could check in after midnight (Expedia shows check in finish at midnight). Despite multiple attempts to call, emails and messages, I had no response which left me unsure if I could still go to the hotel. When I did manage to check in, the room came with a complimentary bottle of water, but when I went to open it it had already been opened and left there like it was new. On the second night, they took away all of my towels and didn’t replace them, even though I didn’t ask for new towels. Water in the shower was luke warm at best, but the rooms were over heated. Overall a very unusual and uncomfortable hotel.