Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel

2.5 star property
Hotel near Market Arcade Building in Buffalo

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December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel

1 bedroom, in-room safe, desk, laptop workspace
Exterior
Check-in/check-out kiosk
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
601 Main St, Buffalo, NY, 14203
  • Chippewa District
    1 min walk
  • Fountain Plaza
    1 min walk
  • Buffalo Visitor Center
    1 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    16 min drive

Room options

Suite, 1 Bedroom

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Mobility Accessible, Roll-in Shower)

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Mobility Accessible, Bathtub)

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

Buffalo

Downtown Buffalo stay.With a stay at this Downtown Buffalo hotel, you'll be steps from Buffalo Music Hall of Fame and Market Arcade Building. CEPA Gallery and Fountain Plaza are also within half a mile (1 km).

What's nearby

  • Shea's Performing Arts Center - 2 min walk - 0.2 km
  • Buffalo Niagara Convention Center - 7 min walk - 0.6 km
  • Sahlen Field - 14 min walk - 1.2 km
  • KeyBank Center - 3 min drive - 2.5 km
  • Canalside - 3 min drive - 2.5 km

Getting around

  • Fountain Plaza Station - 1 min walk
  • Buffalo-Exchange Street Station - 18 min walk
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • ‪Big Ditch Brewing Company - ‬5 min walk
  • ‪The Banshee Irish Pub - ‬3 min walk
  • ‪Atrium Bar & Bistro - ‬4 min walk
  • ‪Bada Bing Bar and Grill Bar - ‬2 min walk
  • ‪Dinosaur Bar-B-Que - ‬5 min walk

About this property

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel

Hotel near Market Arcade Building in Buffalo
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel.

This Buffalo hotel is smoke free.

  • 146 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel offers 146 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage
  • Offsite parking within 500 ft (USD 16.00 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 16.00 per day (500 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Buffalo Downtown Hotel
Comfort Suites Hotel Downtown
Comfort Suites Downtown Hotel Buffalo
Comfort Suites Downtown Buffalo
Comfort Suites Downtown Buffalo Hotel
Comfort Suites Buffalo
Buffalo Comfort Suites
Holiday Inn Express Buffalo Downtown
Holiday Inn Express Suites Buffalo Downtown
Holiday Inn Express Suites Buffalo Downtown Medical CTR

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1009 reviews" "
Rating 8 - Good. 311 out of 1009 reviews" "
Rating 6 - Okay. 71 out of 1009 reviews" "
Rating 4 - Poor. 34 out of 1009 reviews" "
Rating 2 - Terrible. 44 out of 1009 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sakthi Prasanna Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was excellent!
Stayed 2 nights in Aug 2024

10/10 Excellent

Rakesh

Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with group
Liked: Staff & service
Good location, basic hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Xiang

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The receptionist was hard to talk and unfriendly
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed comfortable. The front desk staff were nice. Unfortunately due to it being in the summer, the area is very quiet because all of the theatres (it is in the theatre district) are closed until the fall season.
Stayed 1 night in Aug 2024

8/10 Good

Julie-Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely breakfast including.
Stayed 1 night in Aug 2024

8/10 Good

Bhavneet

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious guestroom with pretty French doors for the bedroom. Desk person B.W. at check-in was delightful, efficient, helpful, and sweet. Safe and secure building. Would stay again!
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lack of parking was kind of a pain. It ended up being $16 a day to parking in parking garage recommended by hotel. It was just a short walk away and easy to find. Room was bigger than expected, clean and perfect for our family of 4. We brought an air mattress and there was plenty of room for it. Beds were super comfy but the pillows were FLAT. Breakfast was your typical hotel breakfast. We preferred the Starbucks that was close by for coffee. They also didn’t have breakfast one morning of our stay due to staffing. Staff did a great job putting up notices to let people know. The best part was the location. Other than the noise of the train during the day, it was super quiet and within walking distance to everything. The waterfront was beautiful and the restaurants amazing. I have never been to a city that was so quiet. Next to no traffic (car or people) it was actually strange. We will definitely visit again and would stay at this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Marvin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Jul 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dave

Great stay for being in downtown Buffalo. Convenient, clean, spacious room.
Stayed 1 night in Jul 2024

10/10 Excellent

Meliea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Buffalo convention center very walkable for downtown.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comfort
Stayed 1 night in Jul 2024

8/10 Good

Priyank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No on site parking
Stayed 2 nights in Jul 2024

8/10 Good

Taranjit, SUNNYVALE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, good breakfast and nice staff
Stayed 1 night in Jul 2024

4/10 Poor

Jake

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The televisions in our room did not function/turn on. All the window blinds were remote controlled or operated by a switch which neither worked as well. Also the light in the main room did not work. One of our "clean" towels was stained and unusable. The front desk staff were friendly and helpful during check-in but no one was there during check-out to address our issues other than someone who was busy cleaning who just kept repeating "put the key cards in the bin". We will not be staying here again and would recommend anyone looking at this as an option to go elsewhere.
Stayed 1 night in Jul 2024

8/10 Good

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not having parking available is a huge inconvenience. For check out I had to pull over and stand the car close to the hotel entrance while I went upstairs to get my luggage. I was seconds away from being towed! I went back down just in time. On one occasion hot breakfast was not available due to an issue. Free breakfast and fre parking are the main reason I book with Holiday Inn Express. Room was nice and clean, staff was friendly.
Stayed 2 nights in Jun 2024

8/10 Good

Jignesh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not enough parking we have to look for garage parking or street parking and we need to pay for that
Stayed 1 night in Jul 2024

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man and woman working at the front desk were so pleasant to work with. They were very accommodating and made sure we had everything we needed. Parking is not onsite, but the neighborhood seemed safe.
Stayed 1 night in Jul 2024

8/10 Good

Mich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it overall. The first room I received, there were stains on the floor, on top of the toilet, and inside the blanket. The bedroom also did not have blackout curtains. I switched rooms and that was extremely comfortable and clean. It’s very convenient to have a fridge and microwave as well. Overall, if I go back to Buffalo, I would go back to this hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Toby

Travelled with partner
Mario was so helpful so kind in fact the entire staff was also so helpful. The suite was incredible. The location was great. It was a block away from the trolley. Breakfast was delicious!
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance from the Convention Center and the Buffalo Bisons. Clean and quiet. Local dining and theatre choices all within a few blocks. Only downside is parking is 1.5 blocks away.
Stayed 3 nights in Jun 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024