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The Westin Buffalo

4.0 star property
4-star hotel near KeyBank Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Buffalo

Exterior
Reception
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
250 Delaware Ave, Buffalo, NY, 14202
  • Chippewa District
    1 min walk
  • Statler Tower
    5 min walk
  • Shea's Performing Arts Center
    6 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    16 min drive

Room options

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the area

Buffalo

Downtown Buffalo stay.A stay at this Downtown Buffalo hotel places you steps from Chippewa District and within a 5-minute walk of Buffalo Music Hall of Fame. Statler Tower and Fountain Plaza are also within half a mile (1 km).

What's nearby

  • Shea's Performing Arts Center - 6 min walk
  • Buffalo Niagara Convention Center - 6 min walk
  • Sahlen Field - 16 min walk
  • Canalside - 2 min drive
  • KeyBank Center - 3 min drive

Getting around

  • Fountain Plaza Station - 5 min walk
  • Buffalo-Exchange Street Station - 6 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • ‪The Banshee Irish Pub - ‬3 min walk
  • ‪Sidelines Sports Bar and Grill - ‬2 min walk
  • ‪Bada Bing Bar and Grill Bar - ‬2 min walk
  • ‪Patina 250 - ‬1 min walk
  • ‪Spot Coffee - ‬1 min walk

About this property

The Westin Buffalo

4-star hotel near KeyBank Center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, gift shops/newsstands, and a garden are also featured at the business-friendly The Westin Buffalo. For a fee, parking is available.

This 4-star Buffalo hotel is smoke free.

  • 115 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Buffalo offers 115 accommodations with safes and complimentary bottled water. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Buffalo hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20 per day)
  • Covered valet parking on site (USD 50.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 12-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Covered self parking fee: USD 20 per day
  • Covered valet parking fee: USD 50.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Buffalo Hotel
Westin Buffalo
The Westin Buffalo Hotel
The Westin Buffalo Buffalo
The Westin Buffalo Hotel Buffalo

The Westin Buffalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 258 out of 356 reviews" "
Rating 8 - Good. 64 out of 356 reviews" "
Rating 6 - Okay. 16 out of 356 reviews" "
Rating 4 - Poor. 8 out of 356 reviews" "
Rating 2 - Terrible. 10 out of 356 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and property. Walking distance to everything and comfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Tamisha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and the staff Olivia and Chloe were amazing and they checked on us throughout our short stay. It was also dog friendly so that always is a plus!
Stayed 2 nights in Aug 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Kelli

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Clean! Comfortable and dog friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Aryn

Business traveller
Liked: Cleanliness, amenities
Very lovely property. Great location. Very clean and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and people working here was more than amazing! I’d recommend this hotel to just about everyone who will ask me where is a good place to stay in buffalo. Not only were they nice the service was impeccable! They even gave my sister a gift for her 21st birthday which we were there for. Loved my stay overall 100/10
Stayed 1 night in Aug 2024

8/10 Good

ester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor brakefest
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is located in a great part of Buffalo. The room was clean, large and comfortable. The staff were friendly and helpful with ideas of what to do locally. The fitness center has 3 Peloton bikes and numerous other equipment. We would absolutely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at The Westin in downtown Buffalo was outstanding. From the moment I arrived, the staff's warm welcome and a glass of champagne made me feel special and set the stage for a memorable stay. The amenities are top-notch, especially the state-of-the-art gym, which made my workouts enjoyable and convenient. The dining options are equally impressive, with a variety of delicious meals available at the on-site restaurant. Overall, The Westin Buffalo exceeded all my expectations. With its excellent service, luxurious amenities, and prime location, it's a fantastic choice for anyone visiting downtown Buffalo. I can't wait to return!
Stayed 1 night in Jul 2024

10/10 Excellent

Lucie

Stayed 1 night in Jul 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was clean and in good condition, and the staff was very friendly. The only thing we didn't love was the lack of coffee available in the lobby in the mornings, and the restaurant is closed during part of normal brunch hours on the weekend from 10 until 11:30, which is a bit odd. However, parking was easy and there were plenty of great nearby restaurants.
Stayed 2 nights in Jul 2024

10/10 Excellent

Abed - Tony, Locke

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Majd Khalaf -

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ا The employees were very kind and courteous, especially Cassandra
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Stayed 2 nights in Mar 2024

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very classy. I especially enjoyed the natural tea and honey selection in the lobby.
Stayed 2 nights in May 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Clean, beautiful decor and the staff goes over and beyond! You are welcomed with a glass of Champagne! Patina 250 in the hotel has an amazing restaurant and bar as well!
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

AMY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude Front Desk
The front desk staff was very rude. They didn’t deliver the true Marriott message and customer service.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alicia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property. Spacious and well appointed room with comfortable bed. Wish I had discovered this hotel sooner. Will definitely return.
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Russell

Travelled with group
Stayed 1 night in Mar 2024

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay friendly staff and very helpful i give 10 stars
Stayed 1 night in Mar 2024