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Crisol Puerta de Burgos

4.0 star property
4-star hotel perfect for exploring Burgos

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crisol Puerta de Burgos

Superior Double or Twin Room
Superior Double or Twin Room
Reception
Lobby sitting area
Front of property

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle Vitoria 69, Burgos, Burgos, 9006
  • San Lesmes Abad
    13 min walk
  • Plaza de Espana
    14 min walk
  • Statue of El Cid
    17 min walk
  • Burgos (RGS-Villafria)
    11 min drive

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Standard Double Room Single Use

  • 16 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard

Minibar, in-room safe, desk, soundproofing

Standard

  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

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About the area

Burgos

Central Burgos getaway .Within a 15-minute walk of the hotel, you'll find Marceliano Santa Maria Art Museum and San Lesmes Abad. Arco de San Juan and Plaza de Espana are also within 2 miles (3 km).

What's nearby

  • Museum of Human Evolution - 17 min walk - 1.5 km
  • Plaza Mayor - 19 min walk - 1.6 km
  • Burgos University Hospital - 3 min drive - 2.6 km
  • Burgos Cathedral - 7 min drive - 3.8 km
  • Burgos Castle - 7 min drive - 3.7 km

Getting around

  • Burgos Station - 7 min drive
  • Burgos (RGS-Villafria) - 11 min drive

Restaurants

  • ‪El Plan B - ‬8 min walk
  • ‪Domino's Pizza - ‬7 min walk
  • ‪Cafetería Luján - ‬7 min walk
  • ‪Blue Gallery - ‬9 min walk
  • ‪Aldaba - ‬4 min walk

About this property

Crisol Puerta de Burgos

4-star hotel perfect for exploring Burgos
As a guest of Crisol Puerta de Burgos, you'll find tour/ticket assistance, room service (during limited hours), and a front-desk safe. Event space at this hotel measures 5380 square feet (500 square meters) and includes conference space. WiFi is free in public spaces. Crisol Puerta de Burgos also features an elevator and a water dispenser. Parking is available for a fee.
  • 1 building
  • 162 guestrooms or units
  • 7 levels
  • 5380 sq ft of conference space
  • 500 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers for purchase
  • Elevator
  • Water dispenser
Crisol Puerta de Burgos offers 162 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Burgos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 12 for adults and EUR 12 for children
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Self parking fee: EUR 12 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Puerta Burgos
Hotel Puerta de Burgos
Puerta Burgos
Puerta de Burgos
Zenit Puerta De Hotel Burgos

Crisol Puerta de Burgos Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 118 out of 487 reviews" "
Rating 8 - Good. 198 out of 487 reviews" "
Rating 6 - Okay. 107 out of 487 reviews" "
Rating 4 - Poor. 41 out of 487 reviews" "
Rating 2 - Terrible. 23 out of 487 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Orestes, RALEIGH

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was kind and helpful, but the hotel itself was terrible. I could barely sleep well, for the bed and mattresses were terrible. I woke up with backache every morning. I cannot recommend this hotel at all.

8/10 Good

Kenneth

Stayed 1 night in May 2023

4/10 Poor

i

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
The staff were very nice and the hotel was clean. However the hotel advertises car parking, yet when i arrived there wasnt any and i had to park on a street 10 mins walk away. My room (310) was very tired and in desperate need of refurbishing. There was no iron or complimentary water in the room. The room service is supplied by a local takeaway and delivered to your room by a local takeaway. This is not really a problem if they get your order right and its prompt. Mine was late and they didn't bring what i ordered. My room was very noisy as its next to the road and the windows are single glazed with little soundproofing. I would not recommend or stay there again.
Stayed 1 night in May 2023

10/10 Excellent

Marianne

Stayed 1 night in Jan 2022

6/10 Okay

Vitor

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very nice and pleasant receptionist, entry hall is impressive not so much the rest of the hotel, says is a 4 star and it probably was about 10 years ago, needs a bit of TLC. Still nice place for a break, quiet and central.
Stayed 1 night in Jan 2022

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good road-trip stopover, 3.5! Stars
Good value for money. You can hear traffic as glass windows isolation is not that good but given it’s a quiet place we slept well. For a road-trip stopover is more than fine. Rooms are spacious and beds comfortable. It has a large bathroom with great shower.
Stayed 1 night in Oct 2021

8/10 Good

Manuela

Travelled with family
Liked: Staff & service
The location is perfect, the hotel needs a bit of work in the building, cleanliness of the exterior
Stayed 1 night in Oct 2021

6/10 Okay

keith

Overnight stay
Staff friendly, disappointed restaurant not open.
Stayed 1 night in Oct 2021

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The pits
A hotel that says its a four star but barely merits a one. Wayer dames to corridors, dirty floors, peelibg paint. The worst hotel i have stayed in usung hotels.com. bitterly disappointed
Dirty floor in bathroom
Peeling halls
Wall damage
Ceiling damage
Stayed 1 night in Sep 2021

10/10 Excellent

José nataren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Aug 2021

6/10 Okay

claudia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel could use a little more update specially in the rooms. Beds move to much, contains are I fly, old and dirty. Parking is horrible. Buffet for breakfast is too limited.
Stayed 1 night in Jun 2021

6/10 Okay

Andres

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

ROGERIO

Business traveller
Liked: Cleanliness, room comfort
Not car park available there and very hard to find space at streets
Stayed 1 night in Apr 2021

8/10 Good

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

VirtualV, UK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, pleasant place to stay. Staircase leading to garage is quite old and could do with an upgrade, but that is a minor thing. Wish there was a gym in this hotel, it would make it the ideal place to stay.
Stayed 1 night in Mar 2020

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Jacques

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
the room is too tight, no air condition, the comfort of the bed is ok, and there is a flies in our room. The hotel is old.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness is the word. I felt safe and the staff is very helpful and ready to assist. The prices are good.
Stayed 1 night in Jun 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Burgos travellers.
Great hotel on the edge of the city centreBus stop right by the hotel and number1 takes you right to the centre within a couple of minutes. Hotel is modern and clean; staff/reception staff very helpful and friendly. Room very large and comfortable and bathroom very modern and spotlessly clean. Very easy to park around by the hotel but underground garage available at 12 Euros per night.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

4/10 Poor

Wozza, Charente, France

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Visited early October with temperature in low twenties - room had been in the sun all day and was absolutely roasting. Aircon not working / turned off for 'winter'. Right near a main road, so leaving windows open not an option. Wouldn't sell me a beer at 2302, as bar had closed - at 2300. Said to use the minibar.
Stayed 1 night in Oct 2018