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NH Collection Palacio de Burgos

4.0 star property
4-star hotel perfect for exploring Burgos

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Palacio de Burgos

Lobby
Lobby
Daily buffet breakfast (EUR 20.80 per person)
Exterior
Meeting facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle de la Merced, 13, Burgos, Burgos, 9002
  • Arco de Santa Maria
    3 min walk
  • Burgos Cathedral
    4 min walk
  • Plaza Mayor
    6 min walk
  • Burgos (RGS-Villafria)
    9 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, River View

Superior Room, River View

Superior Room, River View

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

AC Hotel Burgos by Marriott

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (643)
The price is CA $115
per night
CA $126 total
includes taxes & fees
5 Jan - 6 Jan
AC Hotel Burgos by Marriott

About the area

Burgos

City center retreat .With a stay at this Burgos hotel, you'll be steps from La Merced Church and Burgos Teatro Principal. Arco de Santa Maria and Burgos Cathedral are also within half a mile (1 km).

What's nearby

  • Burgos Cathedral - 4 min walk
  • Plaza Mayor - 6 min walk
  • Museum of Human Evolution - 8 min walk
  • Burgos Castle - 15 min walk
  • Burgos University Hospital - 5 min drive

Getting around

  • Burgos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 152 min drive

Restaurants

  • ‪Cerveceria Morito - ‬5 min walk
  • ‪La Mejillonera - ‬5 min walk
  • ‪Rincón de España - ‬5 min walk
  • ‪Confiteria Ibañez - ‬4 min walk
  • ‪En Tiempos de Maricastaña - ‬4 min walk

About this property

NH Collection Palacio de Burgos

4-star hotel perfect for exploring Burgos
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 5 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. A fitness center, tour/ticket assistance, and laundry facilities are also featured at the business-friendly NH Collection Palacio de Burgos. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Burgos hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Palacio de Burgos offers 110 accommodations with minibars and safes. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Burgos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (EUR 19.90 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: EUR 20.80 for adults and EUR 10.40 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Plasma TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20.80 for adults and EUR 10.40 for children
  • Covered self parking fee: EUR 19.90 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

NH Collection Palacio de Burgos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 479 out of 736 reviews" "
Rating 8 - Good. 193 out of 736 reviews" "
Rating 6 - Okay. 36 out of 736 reviews" "
Rating 4 - Poor. 15 out of 736 reviews" "
Rating 2 - Terrible. 13 out of 736 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Valeria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful building attached to a church with cloisters. Good size room but too dark, poor illumination. Nice sized bathroom. We didn't had breakfast there, the price of it was too high for the area since you can get a very good breakfast steps away for a third of that amount and even less.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel, great location with carpark which also had an EV charger. Staff very friendly hotel clean. Excellent breakfast. I would highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Richard

Booked my stay for the wrong date. Immediately realised and asked them if i could change it which they refused. Completely my fault but the lack of flexibility means no more stays at NH Hotels for me.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff too. I will be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially if travelling with a dog. Lovely hotel and staff. All old city 5 minutes walk.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Juan, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful. The entire building has a great smell. Staff was welcoming and kind. Breakfast was superb. NH chain is excellent . Going to Bilbao NH next, September3rd. Celebrating our 50th wedding anniversary. Thank you for making it memorable.
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Stayed 1 night in Aug 2024

10/10 Excellent

Tricia

Stayed 1 night in Jul 2024

10/10 Excellent

Maria Teresa

Stayed 1 night in Jul 2024

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great location for visiting the highlights of Burgos and close to the bus station. Brekfast was good.
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Stayed 1 night in Jun 2024

10/10 Excellent

Alan

Stayed 1 night in Jun 2024

10/10 Excellent

VICTOR R, HOLLYWOOD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its Location.
Stayed 3 nights in Jun 2024

10/10 Excellent

VICTOR R, HOLLYWOOD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION AND STAFF. EXCELLENT ON BOTH COUNTS.
Stayed 1 night in Jun 2024

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Luis, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a recycled palace
Stayed 2 nights in Jun 2024

10/10 Excellent

Julian Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very nice people
Stayed 1 night in May 2024

6/10 Okay

Karla

Liked: Cleanliness, amenities
The room they gave me had a very very dated bathroom broken tile a piece of the toilet broken as well. It was definitely in need of renovation. The bedroom as ok.
Stayed 1 night in May 2024

8/10 Good

Domenic A.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very hard bed considering this is a high-end hotel. very uncomfortable for sleeping but everything else was great.
Stayed 2 nights in May 2024